Chicken of the Sea

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1.0 out of 5, based on 4 ratings and
22 reviews & complaints.

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Misleading info. given on a scheduled service appointment early this year by the scheduler
Posted by on
Rating: 1/51
I am on hold now for 22 minutes with the service wait to speak with a supervisor when I told a lady that I had a service contract on my Sears appliances and she told me that I didn't and I told her that the gentleman that had sold it to me on 1/31/13 told me that it covered all of my appliances since I had a clothes dryer that squeaked once in a while and I had ask if they could look at both and he told me that they could. When the service tech. came he told me that wasn't true and unfortunately he couldn't repair washer. I was she didn't care what he said the supervisor would tell me the same thing. I feel that I should at least had the opportunity to speak with someone in a supervisors position. I at this present moment have been on hold for 32 minutes and I am going hang up since I believe that what your service person is leaving me on hold so I won't stay on the line and they won't have to deal with a problem. As a life long customer of Sears Kenmore appliances I am very disappointed with this service and situation. I hope someone will reply to this email.

It has been 36 minutes now.

Alfred Anderson
     
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trmn8r on 2013-03-01:
The best way to get a solution is via phone, in my opinion. Yes, it can take a long time, but in my experience it works best. I have a speakerphone land line, so I hang up the handset and listen to the speaker until they pick up.

I couldn't understand exactly what problem you are having. Your dryer squeaks, and there may be a problem with a washer. It sounds like a service tech told you that whatever problem you are having, it isn't covered.

Exactly what problems are you experiencing, and what explanation did the service tech give for their repair not being covered? Good luck.
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Solid White Tuna -- NOT Solid
Posted by on
Rating: 1/51
SAN DIEGO, CALIFORNIA -- Not once, not twice, but all too often, the Chicken Of The Sea solid white tuna is pure mush. All its good for is a tuna sandwich mixed with mayo. cannot use it for salads or for just the solid tuna people purchase it for. I have bought my last can of Chicken Of The Sea. Onto other brands. Frankly, the most solidly consistent solid tuna I have found is believe it or not, Shop Rite brand.

And now that Chicken Of The Sea has removed a phone number where they can be reached, they have really lost me. Do they think people are going to waste more money, a 45 cent stamp and more time on their sub-par product? They are "plenty of other fish in the sea".
     
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DebtorBasher on 2012-07-23:
Here is their phone number for their headquarters:
Phone (858) 558-9662


trmn8r on 2012-07-23:
I was curious about the telephone number, and I see that they don't appear to have had one on the can for 4 years now:
http://www.23hq.com/dandv/photo/3579296

I'd call the number Basher gave and give them a solid piece of your mind.
DebtorBasher on 2012-07-23:
I checked on my can of Chicken Of The Sea Salmon I have and there is no number on there either, just the address and website.
Bock on 2014-07-29:
I TOTALLY AGREE, 2nd time I bought Chicken of the Sea solid white albacore tuna.It is anything but. No exaggeration to say it it looks bad, it smells bad and it tastes bad. No more C of Sea for me!
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Chicken of the sea Albacore Chunk white is all mushy!
Posted by on
SAN DIEGO, CALIFORNIA -- I actually went in search, for any other negative experience with chicken of the seas "Chunk white Albacore Tuna".. and have found that others have had the same negative experience, there tuna is very mushy, hardly any chunks what so ever.. at first I thought maybe I had a bad can, but I have tried several cans and the results were the same. I actually think that Chicken of the Sea is misrepresenting their product and duping their consumers...Chunk White Albacore...NOT! Mushy tuna or dolphin, maybe? I will not buy this product again, until I've heard some positive changes have been made.
Chicken of the Seas, Chunk white albacore is terrible!
     
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Skye on 2010-10-10:
I've never found any brand of chunk light tuna that has actual chunks. They all are mushy, when it's chunk.

I prefer solid white, in the packages. It costs more, but it's so worth it.
Anonymous on 2010-10-10:
The solid white in the packets are worth the extra money. Add some Miracle Whip and dill relish and you got yourself a tasty sammie.
Anonymous on 2010-10-10:
There is some canned tuna--albacore--in chunks, packed in water that is not mushy. I buy it at Trader Joe (their brand). It has never been mushy. Their Tongol Tuna is also good. Both are also cheaper than the stuff in the packages, which is another plus. It's also "Dolphin Safe", a label everyone should look for when buying tuna.
Venice09 on 2010-10-11:
Of all the major brands, I think Chicken of the Sea is the worst. I find canned solid white Star Kist to be the most consistent in quality, and I stock up when it's on sale for a dollar or less. My only complaint is that although the can is the same size, there's a lot less in there now.

I wish we had Trader Joe here. My daughter shops there a lot.
FlShopper on 2010-10-11:
I've always been loyal to Bumble Bee solid, in water. I stock up on it when it goes on sale. But, like Venice, I've found that there seems to be a lot less in the cans than there used to be.
Anonymous on 2010-10-11:
When I lived in Connecticut, we had a Trader Joe there too, in Milford & Danbury. Venice, I'm guessing they don't have them in your neck of the woods? We grew up with them on the west coast, so I'm pretty hooked on them.
Inat on 2010-10-11:
AGREED! The name brand tunas are ALWAYS mushy - its all the 'leavins' blown off the tuna carcuss and canned. Disgusting! My best luck has been with store brands such as Kroger brand... even Bumble Bee is better than the "premium" brands
Venice09 on 2010-10-11:
Sing, I'm actually not that far from Connecticut. I just looked at the locations, and there are a lot in New York but none upstate. There are also a couple in New Jersey that aren't very far. I'm surprised they haven't opened one up here. Maybe it's in the works.
Anonymous on 2010-10-11:
If you properly drain the water from the can it will be chunky and firm.
Anonymous on 2010-10-11:
Maybe one is in the works, Venice. If you ever are near Danbury, check out that one. It's pretty nice.
TexasBirdGirl on 2011-04-13:
I called them @ (858) 558-9662 and they were VERY helpful. They told me it happens on occasion due to the processing and cooking of the product. The gelatinous mass is caused by the vegetable broth. They want to know when it happens, so they can pin point the plant,and the problem.
Peggy on 2012-02-26:
I have ALWAYS bought Bumble Bee Solid White tuna but, as of late have been unhappy with the product. Today, I opened a can of Chicken of the Sea Solid White and am very happy with it. Taste great, consistency - no problem. Very purchase again.
Ruth on 2013-09-07:
I know this is about these name brands but I don't ever recommend buying store brands, especially Food Lions brand. I opened a can and it was the absolute worst stinky tuna ever! I read on the can "vegetable broth" That should never be in tuna. Also using some name brands, they have tasted extra fishy lately and nasty. I always got a tuna sub from Subway and the last 2 times it tasted different. It is a shame that companies are cutting back on quality. I had to throw away 2 tuna sandwichs in the last 2 weeks I brought to the market with me for lunch so I'm done with tuna. I am swiching to chicken and ham from now on.
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Crabmeat
Posted by on
I purchased a can of Chicken of The Sea White Crab and upon opening the can, I stared at its content and couldn't believe what I saw. It looked like white oatmeal or farina cereal!! I then tried some with a fork - no taste. Then I heated it in a fry pan with melted butter - still no taste. Once passed the crunch of the bits of shell in the crab, I was hard pressed to decide whether to keep eating it or dispose of it.

I strongly suggest Chicken of The Sea cancel their Vietnam contract and discontinue this product. Just a thought -
     
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Anonymous on 2010-01-21:
I suggest you remember that a crab has a shell and is not a flaked meat. Was it REAL crab or imitation crab meat? Buy another can if you want crab meat or stick to the real deal.
goduke on 2010-01-22:
Crab meat in a can? Ewwww.
spiderman2 on 2010-01-22:
I don't think there is any crabmeat in a can that I would eat straight out of the can. I buy is occasionally for a seafood dip and no matter what brand, you need to pick the shells out. If you want decent crab meat it isn't going to come out of can. You get what you pay for.
Starlord on 2010-01-22:
I have not seen crab in a can. My wife is allergic to shellfish, and I saw firsthand what happened when she was splashed with room temperature crab juice. If I want crab for salads or something, I get the krabmeat artificial crab.
Anonymous on 2010-01-22:
Star, you can get minced Clam in the can and while it tastes awful it is much better tasting than eating SOAP (imitation KRAB). Yuck!
My Sister and oldest Daughter are allergic to shellfish as well.
Starlord on 2010-01-22:
ZZ, I can sympathize. That crab juice landed on her arm when I broke the shell, and it looked like someone had poured battery acid on her. Large red welts popped up wherever the juice hit her. We live in Washington now, and crab is very available, when we can afford it.
Anonymous on 2010-01-22:
Lucky you Star, for living in Washington. Still a delicasy for me in Colorado.
My Daughter was like 5 or 6 when we were eating Shrimp. She started rubbing her eyes and the next thing we knew, her face was "beet red!"
Scary!
Nohandle on 2010-01-22:
Starlord, I have a friend allergic to shellfish and it wasn't a pretty sight to witness when she had a reaction her first time after so many years of enjoying it.

I don't remember seeing crabmeat in a can because I've not looked for it, but have bought shrimp in a can for a shrimp mold. Some substitute the crabmeat with what appears to be the same recipe. I have had crab cakes and I expect that calls for the canned as well.
Anonymous on 2010-01-22:
This is a decent brand.

http://www.phillipsfoodservice.com/foodservice-products/ProductsSearchDetails.aspx?productClassificationId=13&itemNumber=15113
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Poor Quality
Posted by on
There is no longer a number you can contact to let consumer affairs know the quality of tuna being produced by their employees. Now you expect someone to write a letter and send it to whoever, wherever. How convenient for you. By the way, my complaint was that your CHUNK white tuna is pure mush. No pieces of tuna at all. This has been an ongoing problem for several years. I decided to call customer service and let them know, AGAIN, about the problem, so they could look in to it again, So much for the consumer!! I will buy Starkist from now on, goodbye.
     
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Anonymous on 2009-04-07:
I think this is a problem now with all canned tuna. Several months ago, I opened a can of Starkist and it was 'mush' as described. A few weeks later, I bought Chicken of the Sea and it was also mush. Went back to Starkist...that's right, mush. Tried Chicken of the Sea again...big chunks, very nice looking tuna. I wonder what's up.
Principissa on 2009-04-07:
I've been buying the pouches of Starkist for hubby's lunches and they are a lot better than the can. They cost a little more, but I'm actually paying for tuna, not something that resembles cat food. Try the pouches.
madconsumer on 2009-04-07:
http://www.chickenofthesea.com/contact.aspx


Chicken of the Sea International
P.O. Box 85568
San Diego, CA 92186


on the link, there is a formatted form to enter your info.

simply go to http://www.chickenofthesea.com/contact.aspx
Anonymous on 2009-04-07:
I may try the pouches again. A bit more expensive as I recall. Maybe their putting their better product in pouches and putting the mush in cans. It really pi$$ed me off when I went to drain a can, and half of the tuna squeezed out like toothpaste and went down the drain.
madconsumer on 2009-04-07:
the pouches do not need to be drained.
Principissa on 2009-04-07:
I just gave up on the cans for that same exact reason! Hubby likes to take tuna salad for lunch at work and all I was getting was mush. It made the bread soggy, I just wasn't happy at all. I have no problem at all with the pouches.
Starlord on 2009-04-08:
there was a post the other day about Bumble Bee tuna being better than the other brands in this respect. The person who wrote the response seems to be someone who works in a tuna packing plant, and explained why tuna sometimes becomes mush due to the machine that packs it.
ELI416 on 2010-10-10:
Wow, I hadn't realized this has been an ongoing problem... Every can of tuna "Chunk white or regular tuna has been mushy!
I have had better generic brands.
TexasBirdGirl on 2011-04-13:
I called them @ (858) 558-9662 and they were VERY helpful. The woman told me it happens on occasion due to the processing and cooking of the product. The gelatinous mas is caused by the vegetable broth. They want to know when it happens, so they can pin point the plant,and the problem.
TBG



Susie on 2012-03-14:
I found I thought at first, Tuna tooth(looks like one) in my can of tuna.I checked online at pics and found out was part of the vertebrae.Couple days later same thing happened..they are very sharp.I had one in my mouth, but felt it and did not swallow it, thank goodness!This is the last time I'm buying a can of Van Camps Chicken of the Sea Tuna!!
Trish on 2013-07-31:
I bought a can of Chicken of the Sea Premium Crab Claw. It still had 6 months on the expiry date when I opened it - I had it in my fridge for a month or so. When I opened it the lid was a little disteneded and the crab was evidently off. I have filled out a complaint on the website and tried to call but no luck so far. I really would like a coupon for a new can.
cindy on 2013-08-02:
terrible terrible strong distgusting fishy odor when I opened the cans. It was terrible and fish doesn't smell like that unless it's OLD. I just left a message with consumer affairs listed above so we'll see if anyone cares enough to follow through. That was Chicken of the Sea chunk white albacore tuna in water
Sally on 2013-08-27:
I opened 3 cans of Chicken of the Sea chunk white albacore in water last night and at first glance the color of the tuna seemed a bit off. I went ahead and added ingredients for tuna patties, but decided to taste it before frying them up. Sure enough, the taste was off too, so I threw it all away. Looking online, I see there's been a recall due to faulty sealing, but not for the expiration date I have, which was 6/17. I also noticed the mushy texture. Maybe I'll try the solid white albacore, but after last night, it's put me off tuna for a while.
Jo on 2013-11-16:
I paid for solid white tuna and got brown mushy tuna instead. I looked on the side on the Chicken of the Sea Tuna can, it had a 2010 date on the can. False advertising for one thing when passing off Tuna that is not what we paid for. Time for a class action lawsuit.
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Solid White Tuna Mush,overpowering Smell
Posted by on
Rating: 1/51
SAN DIEGO, CALIFORNIA -- Bought a four pack of solid white tuna. Opened and it looked like mush and the fish smell was overpowering.

I had some in a salad, but my husband refused to eat it in a sandwich because of the smell..I called the tuna council and Chicken of the sea but only got to leave messages.
     
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Bill on 2013-04-24:
I don't know what it is with can tuna but it's all bad now. Apparently they are using part of the fish they used to throw away.
I only buy tuna in the vacuum packs and only albacore. So far they have been really good although a lot more expensive then the cans.
Tezrien on 2013-04-24:
You need to read this story and take that tuna back to the store. There was a massive tuna recall early last month due to the cans not sealing correctly.

http://abcnews.go.com/blogs/health/2013/03/08/bumble-bee-expands-tuna-recall/
BigAl on 2013-04-25:
This absolutely amazes me. Never ever eat anything that is suspect to your senses. To do this just lacks basic common sense. I hope this gets past the censors because it needs to be said.
urse on 2013-09-06:
I wish I had seen this site before I purchased all the cans of tuna I did last week. I stopped buying Chicken of the sea tuna a few years back, cause of the same issues, and like an idiot, cause it was on sale, I did it again!!!!, but really didn't realize how many people are having/have had all these issues with the tuna. You pay extra for the WHITE, ALBACORE....and as I see, everyone is already aware of alllllll the sheer garbageeee in those cans!!!!! I had a quarter of the can loadeddddd with scales!!!!!!, skin, garbage!!!! omg simply disgusting!!!!!!!!
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Eating sad with crab meat mush
Posted by on
Rating: 1/51
SAN DIEGO, CALIFORNIA -- Upon opening the can Chicken of the Sea crab meat I couldn't believe my eyes, someone or something must have regurgitated into the can. Not only was the appearance unappetizing but the tiny bit I reluctantly tried was crunchy with either sand or bits of shell. Forget the taste, I didn't even go that far! Another important complaint, had I seen the product was from Thailand I would not have purchased it, from mow on I'll be more diligent nor will I buy any product from this company again.
     
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Anonymous on 2012-02-09:
Crab in a can sounds unappetizing as it is
Ben There on 2012-02-09:
What's wrong with Thai crab?
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Mushy Tuna
Posted by on
REMEMBER WHEN TUNA HAD TEXTURE? TODAY TUNA IS MUSH, BY THE TIME YOU PUT MAYO IN IT YOU MIGHT AS WELL DRINK IT. WHAT IS THE COMPANY DOING? OVER PROCESSING? HOW CAN WE GET CHUNKS OF TUNA!!!
     
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trmn8r on 2011-06-14:
This comes up often.

I haven't bought a can of tuna in about 5 years. When I last did, I got it in oil, kind of gross but the tuna was not as mushy as in water.
madconsumer on 2011-06-14:
I too have noticed this. I purchase the tuna in pouches, and it seems to be better. tuna sure has changed since way back when.

review very helpful!
azspots on 2011-06-14:
The pouches are your friend.....no mush :)
MrD NM on 2011-06-14:
I've been buying Walmart's Great Value tuna in tins and have been very satisfied with how chunky it is. (The inexpensive one) Several months ago they were out of stock and I bought a can of name brand and was totally disappointed with it. Now if they don't have it in stock, I won't buy any.
Anonymous on 2011-06-14:
If I buy tuna in the can, I get the albacore kind. It's not as mushy. But the packets are better, if you can afford it
GenuineNerd on 2011-06-14:
I always buy chunk light tuna in water (I don't like oil in my tuna). Chunk light is a bit mushier than solid white or albacore (more expensive), but I find chunk light in water perfect for topping a salad, as well as mixing in macaroni and cheese. I have had Chcken Of The Sea, Starkist, Bumble Bee, and even Giant Eagle's "Valu Time" brand...they are all good.
Anonymous on 2011-06-14:
GenuineNerd> My exact thoughts, verbatim.
DebtorBasher on 2011-06-15:
You're not kidding! I just bought three cans of Chicken Of The Sea tuna and it was all shredded in tiny pieces. It used to be nice chunky pieces.
Anonymous on 2011-06-15:
I like charlie tuna.
Venice09 on 2011-06-15:
Of the major brands, StarKist solid white is consistently the best. Chicken of the Sea is the worst, and Bumble Bee is somewhere in between. I stock up on StarKist solid white when it's on sale. The last price I paid was 77 cents. Cheaper than chunky!
Lynda on 2012-11-27:
Help! Tuna these days is like baby food, I try different brands and get lucky once in a while but usually most cans wind up in the garbage. The solid white is usually OK but I prefer a good can of chunk light. There are a lot of people complaining about the tuna mush.
Rocky on 2013-10-07:
Recently purchased Chicken of the Sea solid white albacore 5oz. cans at Walmart. The contents were real mooshy (reminded me of cat food). Contacted Chicken of the Sea and sent them 3 cans from the same lot to "analyze." They told me in writing that the packaging is done at sea and some flakiness should be expected. When I responded with there were no solids in the can, they told me I was out of luck. Recommend not buying Chicken of the Sea solid tuna in can unless you like creamed tuna!!!!!
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Do not buy Chicken of the Sea
Posted by on
CALIFORNIA -- Buyer beware. Chicken of the Sean Tuna and other products are total mush, terrible and some makes you sick, not even good enough for my pets. Please beware and save your money, as this has been going on for years now and I will never by Chick of the Sean again. Please tell all your friends, help them not make the same costly mistake. Thank you.
     
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azspots on 2009-06-18:
Buy the pouch of tuna, not the cans of mush. The pouches are nice, firm tuna.
PepperElf on 2009-06-18:
Don't give your cats your tuna.

http://www.aspca.org/pet-care/ask-the-expert/ask-the-expert-poison-control/canned-tuna.html


An occasional tuna treat given to your cat is probably relatively harmless. It’s true that mercury is often present in tuna, and at low levels, this may not be a problem. But if tuna is fed nearly exclusively, it could potentially pose significant problems.


Nutritional deficiencies are also likely to arise in a cat consuming tuna as a staple part of his or her diet. For example, vitamin E is not present in significant amounts in tuna, which could lead to a deficiency of this vitamin. The resulting disease is called yellow fat disease, or steatitis. This disease causes fever, loss of appetite, and hypersensitivity to touch due to inflammation and necrosis of the fat under the skin. Since tuna is not formulated to meet all of the nutritional needs of a cat, companion felines could also develop other nutrient deficiencies. Most de-boned fish are deficient in calcium, sodium, iron, copper and several vitamins. However, these issues are not likely to be a concern with cats who are getting tuna only as a small, occasional treat.
PepperElf on 2009-06-18:
oh and yeah the pouch is better. it uses less oil or water.
Anonymous on 2009-06-19:
If I comment on this post, admin will just delete it like the last one
old fart on 2009-06-19:
Ah go ahead Yaya... live dangerously...
ELI416 on 2010-10-10:
ya, their tuna sucks
raven2010 on 2010-10-10:
I buy tuna in pouches. Lots of chunks, and I don't pay for water or oil.
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Tuna Fish
Posted by on
I agree with another writer. Purchased a multi can pack of chunk light tuna and it is so watery that it cannot be strained without losing the tuna that is there (my cats like it- their tuna juice is a lot chunkier). Tuna fish salad for sandwiches comes out like tuna soup with celery and onion. Tuna casserole, the entire can went in, forget straining it.

Whatever process they are using now for packing the cans is not working for those of us who eat tuna on a regular basis.
     
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azspots on 2008-12-16:
Forget the cans, get the stuff in the pouches. Yes, it IS more money....but, it also is flakey and not watery.
Principissa on 2008-12-16:
Totally agree! Hardly any liquid in those pouches. You are paying for actual tuna, and it's well worth it.
Anonymous on 2008-12-16:
While the pouches "net" more actual tuna, when I strain the tuna out of the can, I don't end up with a watery mess. What are you straining it with a deep fryer basket?
Anonymous on 2008-12-16:
Weird. I haven't had any tuna in a few months, but I buy the albacore in the can from Trader Joes and have yet to find the "watery tuna" problem. I won't be buying Chicken of the Sea. Thanks for the warning.
Anonymous on 2008-12-16:
Smokey, try opening the can then putting it under running water and pressing out the water from the tuna with the top of the can.
Anonymous on 2008-12-16:
That's how I do it, ZZ, without the running water.
Anonymous on 2008-12-16:
I hear you MissM. If you get the kind in oil it's best that you run the water.
C'mon Smokey, this is "Kitchen 101" stuff.
madconsumer on 2008-12-16:
contact the manufacturer, often times they will send you free coupons for a different product.
Anonymous on 2008-12-17:
Is it just coincidence that once they went 'dolphin free' these problems started occurring?
jktshff1 on 2008-12-17:
c2o..interesting
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