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Choice Hotels

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62 Reviews & Complaints

Company Contact Info
Contact Info: | 701-838-7777

Top Customer Complaints & Reviews:

We traveled to Tx for an opinion at the esteemed MD Anderson Cancer Center in Houston.
If you are unfortunate enough to spend your hard earned travel dollars with Choice Hotels in hopes of getting their reward points for a free night somewhere, forget it.
Stayed two nights at Quality Inn, in Richmond Hill, Ga. due to errors by front dest clerks debit card was charged for 6 nights.


Latest Reviews:

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NEVER EVER AGAIN WILL I STAY at a CHOICE PROPERTY!!!
Two different things. First, I reserved a room for the weekend of KY Derby in Lousville KY. My res. was cancelled but they only ...
-- Complaint Posted by Fielfields on 05/02/2013


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No Free Reward Night Available - Ever! - Free Award Stays -- Complaint Posted by Larrydeboet8 on 04/14/2013

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Worst online/phone customer service EVER! - Choice Rewards Programs
This was the worst experience I have had with hotel reward programs. I joined the choice rewards program with Choice Hotels 2 ...
-- Complaint Posted by Bkatcha on 04/12/2013

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Poor Support -- They Don't Want to Help you...They Want You to Go Away! - Reward Points
I signed up online for the stay 2 nights get 1 night free program. After 2 stays I called to check on my points and was told ...
-- Complaint Posted by John.vo on 04/11/2013

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Bonus Rewards Points Not Received for 2 Eligible Nights
I stayed 2 separate nights at a Quality Inn in West Virginia, 10/14/2012 and again on 10/18/2012. I made reservations on line ...
-- Complaint Posted by Mikewilcox on 04/02/2013

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Points Don't Add Up
MCHENRY, MARYLAND -- After signing up for the triple points promotion I didn't get the triple points. Complained but I was told I did not sign up ...
-- Complaint Posted by Blucher73 on 03/26/2013

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They Changed Required Points After I Made My Reservations
SALLT LAKE CITY, UTAH -- I made reservations and wanted to put the reservations on my rewards points which I was told I had enough. They said I had to ...
-- Complaint Posted by JSIMM6264 on 12/05/2012

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No responce on injury incurred - no investigation on fall/ injuries
PORTLAND/SCARBOROUGH, MAINE -- I fell in hotel tub, which had no treads or a bath mat. I hit my left side and immediately had hip and chest pain. I went ...
-- Complaint Posted by Jamesclark2593 on 10/23/2012

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Not a Fare Company to Deal With. - Hotel Booking -- Complaint Posted by Pdenninger on 07/23/2012

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Unethical company/ - unwelcome stay!! -- Complaint Posted by Aholl1305 on 07/23/2012

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Bad Company
TRAVELERS REST, SOUTH CAROLINA -- We had to stop over and went to the Sleep Inn (part of Choice Hotels), got in late and wanted to leave early. We were told that ...
-- Complaint Posted by Brywilson88 on 07/19/2012

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Horrible Service!!!!!! - Home Warranty -- Complaint Posted by Marceybuckeye on 06/03/2012

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Quality Inn/Choice Hotels = No Customer Service! - One Night Hotel Stay
BUFFALO, NEW YORK -- The morning of my reservation at the Quality Inn in Buffalo, NY, I called for driving directions. The off-ramp they told me to ...
-- Complaint Posted by Normypaulwho on 06/01/2012

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Choice Privileges Points Resolved - Choice Privileges Points -- Compliment Posted by Jessica2664-retail on 05/28/2012

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