Chrysler Consumer Reviews - Page 4

HUNTINGTON PARK, CALIFORNIA -- I purchased 2006 300C in early 2007. Ever since then I have had nothing but problems. The car shuts off randomly at any time, also the car shakes when the brakes are applied while a/c is on and driving on the freeway. I have had 1 transmission leak. The car runs very different after 1,000 miles. Till this day I take the car to the dealership. It's been more than 6 visits and all they tell me is the car is fine and there is nothing wrong with it. They won't replace it or give me my money back so I am taking legal action and will hire an attorney to resolve this issue.

About 3 months ago my check engine light came on in my 2002 Jeep Grand Cherokee. I took my car to a repair shop where they found a cracked hose located behind the left rear tire. They indicated this is one of the top 3 problems Jeeps have.

They contacted the Chrysler corporation to get a replacement hose and Chrysler sent the wrong size hose. They sent it back and requested the correct one again. Once again, Chrysler sent the wrong size hose. When they finally were able to talk to an engineer on the phone for the Chrysler Corporation, the mechanic working on my car discovered that Chrysler has not cataloged some of their parts for about a 3-5 year period.

Therefore, they cannot find the part anywhere in their inventory or warehouse. The engineer stated he knew what part was needed, and then once again, sent the wrong part. It is my understanding that the Chrysler Corporation, or any car company for that matter, under Federal Regulation, must provide parts up to 10 years after the make of an automobile.

The repair shop working on my car has made over 5 attempts and can not get the part from Chrysler, which in my opinion is the same as them not having the part, which is a violation of federal law. I have been without my car now for over 2 months while they are going back and forth with the lies from Chrysler. I was always a person that would only by 'Made in USA' products, however, if this experience is not resolved as it should have been 2 months ago, I will never buy a Chrysler product again.

CARROLLTON, GEORGIA -- I purchased a 2005 Dodge Caravan and a few months later purchased a 2004 Dodge Dakota (5000 miles on odometer) from Scott Evans Dodge in Carrollton, Georgia. At about 10,000 or so miles the steering wheel started shimmying a little when the brakes were applied. I waited until I took it in for the 12,000 mile checkup and was told the brakes were defective. The dealer replaced the pads and the rotors on all four wheels. Less than 8,000 miles later the same thing happened.

When I took it in again I ended up having to pay almost $1,000.00 to have the same defective parts replaced. Apparently, no one at Scott Evans is interested in the least in having repeat customers as I have had no satisfaction from the manager or the owner (approximately a year later, the owner called and spoke with me and assured me he would get back to me in a week or so and see what could be done. No phone call thus far and it has been about 7 months). Needless to say, I'm strongly considering changing my choice of vehicle manufacturer after having purchased at least 4 or 5 other Chrysler products over the past 40 years.

LEWISVILLE, TEXAS -- I purchased a brand new Chrysler 300 in June. From the very beginning the car had a bad odor. I mentioned it at the time of purchase and was told it was from the plastic and that the smell would go away shortly! Over a month later the car smells worse. And the smell intensifies in the heat. It's a smell between plastic and cigar smoke. Mind you my car only had 17 miles on it when purchased. I was also told after bringing it back in to have it looked at that other demos smelled the same way. Honestly this is a huge problem. The dealership doesn't seem to have any recourse in helping me. Grossed out in Dallas.

FAIRFIELD, ILLINOIS -- We purchased a new 2005 Chrysler 300C in early 2004 and it is a lemon. We have hauled the car to the dealership six times and it still will not run. We have 25,000 miles on the car because it sits in the garage most of the time. I drive 50 miles to work each day and have sat on the side of the road many times. I have also been stranded in six lanes of traffic in St. Louis/Chesterfield, MO (125 miles from my home) and it was a miracle I was not killed. I have also been stranded in Champaign, IL (114 miles from my home) and had to stay in a motel overnight so the car could be hauled home the next day. Chrysler's solution is to trade my car in for a new 2006 and pay $16,000 more.

DALLAS, TEXAS -- We are original owners of a 1999 Plymouth Grand Voyager with less than 50,000 miles. It has been maintained according to schedule, and at 47,000 miles the engine blew a rod and now needs replacement at a cost of $5,000. I contacted Chrysler Customer Care - they don't care. To my inquiry about a well maintained vehicle lasting more than 47,000 miles they answer 'it's beyond the manufacturer's warranty.' Be forewarned before you buy a Chrysler product - check out complaints and the company's track record for responding. I wish I had not just purchased a 2006 Chrysler 300. I'm going to dump it while the gettings' good - before it needs repairs.

DETROIT, MICHIGAN -- If you value your money and want the best values, don't buy a Chrysler. Parts are guaranteed to fail and the only comment from Chrysler is "out of warranty". I had the same part replaced 3 times in the last 2 years on a Town and Country Van. Says something about the parts being produced by Chrysler. The first 2 times were within 12 months of each other so they fixed it, the 3rd time I was told "SOL". Parts and labor were over $500. KEEP YOUR MONEY AND BUY A BETTER VEHICLE!!! I have had the same part replaced on my Jeep 2 times.

CHARLOTTE, NORTH CAROLINA -- Last Summer I bought a 2000 model Dodge Intrepid with 34,000 original miles on it. The car looked brand new inside and out. It was just off lease and had been maintained perfectly. The car locked up on me and I was told the engine was gone. I replaced the engine with a rebuilt 2.7 litre and you guessed it that one is blown also. These engines are expensive because they are so hard to find. I have since found out that they are defective and there have literally been thousands of complaints about them. If you own one please contact me at **. I would love to get together with you one Saturday for a rally at a Chrysler/Dodge dealership.

HURST, TEXAS -- I own a 1994 Plymouth Voyager Minivan. About three years ago the paint began to blister and peel. When I contacted Grubbs Chrysler in the Hurst/Euless/Bedford area in Texas where we purchased the vehicle I was told to contact Chrysler-Plymouth. I sent several letters but received no response. I attempted to obtain assistance from Grubbs, however their collective attitude was less than polite. Then I began to notice that other Plymouth Voyagers on the road were having the same paint problems that I was experiencing. This confirmed that my dilemma was not an isolated case, as Grubbs "suggested".

To help keep me as a potential future customer, I would like the following: I would like very much for your company to have my van repainted. I realize that it is three years after the problem began, but I have been trying diligently for those three years to obtain satisfaction. Thank you for any assistance you can offer. At the very least I would like a response from your company regarding this incident.