Circuit City Complaints
Remember those recent Circuit City commercials showing customers in the return line advertising the company's easy return policy? Those days were short lived. Circuit City charges restocking fees, has ... read full review17 Replies - Latest reply on 06/06/2008
110% price match (BS)
55447, MINNESOTA -- I was told by my purchasing department that circuit city was where we buy all of our emergency technology. I went to their store in Minnetonka, MN to get a GPS unit for my wife. Here where the problem ... read full review14 Replies - Latest reply on 03/04/2008
BERWYN, ILLINOIS -- I bought a Toshiba laptop from the Circuit City store #3120 in Berwyn, IL and the next day the computer was suddenly turning off whether I was plugged into the outlet or using the battery. When I went ... read full review3 Replies - Latest reply on 12/22/2007
Misleading Customer Service
ROUND ROCK, TEXAS -- My Element FLX 3120 LCD TV became defective on Oct 4, 07. So I called up circuit city service 888-333-2333 and give them all the necessary information including that I don't have circuit city advantage ... read full review7 Replies - Latest reply on 12/15/2007
Bad customer experience
NASHVILLE, TENNESSEE -- Here's a copy of an email I'm sending to Circuit City today:
"Dear Customer Service,
I need to let you know that I am VERY dissatisfied with the customer service I received from your store in ... read full review20 Replies - Latest reply on 09/21/2006
Circuit City Scam
Yes the brick and mortar Circuit City is out of business. The internet site is alive and well with excellent pricing and no hassle 30 day returns. They had the best price on a Samsung 23 inch LED monitor ... read full review14 Replies - Latest reply on 08/01/2011
That sale is a joke. Went looking for deals on computer hardware. Even with 10% off of the price of the hard drive that I wanted, it was still $15 cheaper across the street at Best Buy. 1 Replies - Latest reply on 01/20/2009Add reply
CAPE CORAL, FLORIDA -- I purchased the system aftera salesman stated that the system priced $100.00 less at BJ's was a older one and didnot have the same specifications as theres' I found out the next day that it was the same ... read full review13 Replies - Latest reply on 12/10/2010
AUGUSTA, GEORGIA -- Okay, so today the new Coldplay CD (Viva la Vida) came out and Circuit City advertised that they would be giving away free t-shirts when you buy the CD. I drove 60 miles round-trip (which was the nearest ... read full review5 Replies - Latest reply on 06/18/2008
Never Buy In Circuit City
UNION SQUARE NYC, NEW YORK -- It is one of the worst experiences in my life time.....
We stood 5 hours in the line to buy a laptop advertised for black Friday (HP DV6439 price 549 USD) at Union square location of circuit city. ... read full review9 Replies - Latest reply on 12/22/2007
Circuit City's shipping policy's are terrible. I was excited when they sent the confirmation e-mail saying that the product had shipped on 11/2/07 when they had originally said it wouldn't ship until ... read full review3 Replies - Latest reply on 11/14/2007
Dishonest customer service.
LYNNWOOD -- A few years back, my mom wanted to buy a new computer. She's not even remotely tech-saavy so she asked me to help her out. So I took a day out of my busy schedule to look at computers.
One of the stores ... read full review3 Replies - Latest reply on 11/30/2006