Repairing MY HP Laptop
NASHUA, NEW HAMPSHIRE -- Circuit City Advantage Protection Resolution Team
Case Number # 8125527
On May 2, 2006 I bought a HP Pavilion Notebook PC DV8210US, CSP Plan, Cannon Printer MP500, Webroot Installation ... read full review1 Replies - Latest reply on 10/27/2006
I purchased a PDA from Circuit City and was sold a 'Comprehensive Full Coverage Warranty' to go with it. The salesperson told me that it was a higher level coverage plan then their normal warranty plan ... read full review3 Replies - Latest reply on 06/20/2006
Fraud warranty at Circuit City
RENO, NEVADA -- My daughter (15) purchased a Nano iPod at circuit city, last year(Dec 2005). They sold her the 'extended' warranty for this iPod, stating if anything goes wrong with it(excluding dropping,running car ... read full review10 Replies - Latest reply on 06/10/2006
No help with repair/replacement
PALM DESERT, CALIFORNIA -- September 18, 2006
On February 7, 2006, I purchased a Polaroid 32” plasma television, Model #FLM3201, for $1099.99 from Circuit City in Palm Desert, California. At the time of the purchase I was ... read full review7 Replies - Latest reply on 02/16/2008
poor customer services
CITRUS HEIGHTS, CALIFORNIA -- My sister, who’s Asian and does not speak English well, went to this store with a coupon (being a regular customer of Circuit City, she always received coupons). She purchased a few items including ... read full review5 Replies - Latest reply on 03/21/2006
BETHEL, CONNECTICUT -- I first contacted Circuit City Extended Warranty service @ 888-333-2333 on 9/4/04 due to a problem with my television. A service tech came to service it but advised that 3 parts need to be ordered. I have been told that the third part came in four times now and that the technician will call be schedule an appointment to complete the service. It still has not happened.
2 Replies - Latest reply on 10/21/2004Add reply
I was directed now to Circuity City Consumer Affairs @ 888-615-8156 where I spoke with "Christy" this date. She stated again that the third part is in and that I should get a call soon. I asked what Circuit City would do to ensure this or how they would compensate me for not living up their contract. She stated that they are honoring the contract. I strongly disagree. I requested to speak with a supervisor but was told that there is no such person.
I paid for a contract and would like it honored.
Beware, Chase is the new owner of Circuit City Credit cards. Circuit City has had an excellent credit depatment, but the higher interest rates are coming and look for Circuit City credit cards to go downhill from here.... Pay off your account and be done with them. Let Circuit City know that you are purchasing less on credit due to the way Chase treats their customers. Add reply
No Service From Circuit City
SHREVEPORT -- On Oct. 16th I bought a model TX-P3264W Serial Number 39ZXC51555D Samsung High Definition TV from Circuit City in Shreveport, LA. On Jan. 13th it blew up, I mean literally made a noise like a gunshot ... read full review3 Replies - Latest reply on 05/12/2006
STOCKTON, CALIFORNIA -- I purchased a LCD T. V (1,645.00)on the 27 Feb 09. When I got home discovered the screen had a spider web crack in it and horizontal lines. I was told that I needed to contact Samsung regarding this matter. Samsung sent a repair person out from Precision T. V today 9 March 09. I was informed the warranty does not cover the repair, and it would cost me 1,000.00 more to repair my T.V. I went back to Circuit City on the 28 Feb 09.
4 Replies - Latest reply on 03/10/2009Add reply
No one would talk to me about this matter.
Gift Card Scam
VIRGINIA BEACH, VIRGINIA -- These jokers forced me into a gift card by not giving me my money back after I returned a purchase within the time frame they've posted in the store. This I disagreed with from the beginning. I paid ... read full review3 Replies - Latest reply on 03/01/2009