They are the backers of SEARS, I have done business with Sears for over 20 years, but now Citibank decides who is a good customer. I have signed up for paperless statements, and they have advised my account ... read full review4 Replies - Latest reply on 06/22/2010
Dissatisfied Citibank Customer
To Whom It May Concern:
I hope this message gets escalated to the highest level of Citibank management possible. You can verify my accounts with Citibank by checking my phone number (973-906-6944).
Currently, ... read full review1 Replies - Latest reply on 05/18/2010
Citibank Expedia $100 offer
I was booking flight reservations on April 20th when I was about to pay for my tickets a screen pops up saying your rate can change from $482 to $382 apply now. I applied for the Citibank credit card ... read full review2 Replies - Latest reply on 04/26/2010
Ridiculous Business Practice...
P. O. BOX 6500, SIOUX FALLS, SOUTH DAKOTA -- I have been a Citi Card member since 1998. In fact it was the first credit card account I opened as an undergraduate student. In my entire history as a card holder, I have generally carried a small ... read full review
Citibank did the same thing to me about a card I have had for over 2 yrs. got a letter and said my account was closed reason "unknown" so mad I called and was told my credit score went down. needless ... read full review5 Replies - Latest reply on 03/17/2010
Make up your mind
I don't complain much, but this really had me scratching my head.
I have a Shell card and an ExxonMobil card that were issued by Citibank. Before the flood of "why did you need two gas cards" starts, ... read full review10 Replies - Latest reply on 03/18/2010
The most absurd thing you've ever heard
DALLAS, TEXAS -- In August 2009 an internet scammer cheated me out of $650 and sent me a box of worthless junk postmarked from a bogus return address. The scammer did not respond to any of my messages; therefore I could ... read full review
I just attempted to close my Citibank Children's Place credit card online, but was unable to do so because I didn't have the security code on the back of the card (fair enough). I phoned customer service and was greeted with voicemail telling me to call back M-F. What if my credit card had been stolen? I would have to wait until Monday to phone it in? Visa, Amex and Mastercard have excellent customer service available 24/7. I will NEVER use a Citibank service again and will be letting all of my friends know via facebook that Citibank is not a company with whom I will deal.3 Replies - Latest reply on 01/16/2010Add reply
Credit Card Abuse
I recently received a notice from Citibank's Ken Stork that my interest rate on my Master Card was going to go up to 23.99%, unless I decide to accept changes to my account. I am very agitated about ... read full review3 Replies - Latest reply on 11/29/2009
Citibank, Loan Shark Rates
Recently we received "The Letter" from Ken Stork informing us of the interest rate hike to 29.99% which would be going into effect if we chose to continue with these terms. As we contemplated our options ... read full review4 Replies - Latest reply on 12/04/2009
Citibank's been good to me.
Citibank was the only one who would give me credit when I was young and had no borrowing record. They charged fees and interest rates comparable to other companies. However, when the other companies who ... read full review1 Replies - Latest reply on 11/29/2009
PO BOX 6148, SOUTH DAKOTA -- Citibank tried to raise interest rate. I pay automatically on time every month and I pay more then the minimum payment. I purchase a home last year for $2,650,000 all cash. I have no mortgage. That said, I've also ran a balance on some of my credit cards which I thought was my prerogative. All in all, I'm a good customer who pays his bills on time that is being punished by being a good customer. I've Opted Out and closed the account and will not work with Citibank ever again. This practice is usury. Way to go Citibank!!!! I'll now be closing my other accounts as well.3 Replies - Latest reply on 11/29/2009Add reply