Don't make my mistake
First off I'll say, I signed the loan papers and I am trying my best to keep up my obligation. That said, Citifinancial granted me a loan for 18% on a 38000 dollar car. I was young, naive, and really ... read full review6 Replies - Latest reply on 09/02/2010
Citifinancial Auto = Nightmare
RIVERSIDE, CALIFORNIA -- If you have the option to finance or refinance your car loan, PLEASE think twice about going with Citifinancial Auto. They've been nothing but a nightmare to me. Here's the email I wrote to them on ... read full review15 Replies - Latest reply on 03/10/2009
Almost Fraudulent Autoloan
When I purchased my 2008 Mustang GT, I could only get financing through CitiFinancial Auto as I have no credit history. My interest rate is 16.99% and I am making my payments religiously. In April 2010, ... read full review2 Replies - Latest reply on 08/01/2010
Citifinancial is full of [snip], they overcharge you with interest and when you call them back you they act like they can't find you in their system, but they don't have a problem taking your money. Don't ever get any type of loan from them. I would rather get a payday loan before I get a loan from them. I thank GOD I no longer have to deal with them ever again. Worst nightmare. 1 Replies - Latest reply on 10/18/2012Add reply
Citifinacial worse than a loan shark!
LOWER BURRELL, PENNSYLVANIA -- I took out a small citifinancial unsecured loan about two years ago for home repairs. The staff was wonderful for all of 3 months. They would start calling relentlessly about a week before the payment ... read full review10 Replies - Latest reply on 12/10/2009
I am a disabled vet and I am fiancing my car through Citifincial auto. I pay my car payments every month through my bank. I get my monthly statements from citifinancial auto every month and not once did it say that I was behind. Which I am not. So I called them on Thursday and talked to a lady ( I do have her name and number) and she said that if I made a small payment on November 25th and then another one on December 1st then she would give me a 2 month deferral so that the bank and Citi bank could figure out what happened to my 2 payments. So that was good. But today the repo man came and took my car. He said that they got the repo order yesterday even though I talked to them on Thursday. They don't want to work with you. I have tried to contact the lady that I spoke with but of course she won't be in till Monday. Then they took my car 100 miles away so how do they expect me to go and get it. This is so crazy.
4 Replies - Latest reply on 11/23/2009Add reply
I am so upset and with my disability this can cause me to have a heart attack etc. Please help me. I need your help in this matter for I just don't know what to do. I am just so upset.
Customer Service from hell.
Hello my name is XXXXXXXXXXXX,
Recently I had some very bad experiences with your Customer Service
Departments. I say departments because I was trying to get information on
my account to be able to ... read full review1 Replies - Latest reply on 08/06/2009
Harassing Phone Calls
HOLLISTER, CALIFORNIA -- I took out a loan with Citifinancial and I regret it every day. If I am one day late I am subjected to phone calls at work and messages left on my home phone which I never return. They have even resorted ... read full review11 Replies - Latest reply on 11/16/2011
BEDFORD, TEXAS -- I have had a run in with Citifinancial Auto. I recently had to file for disability and was told by a credit counselor that we could call Citifinancial and ask for an amendment on our car loan. I did ... read full review6 Replies - Latest reply on 06/14/2009
JACKSONVILLE, FLORIDA -- I have had about 30+ calls from Citifinancial looking for a person with a similar name as mine, who apparently owes them money. I have explained to them that they are calling the wrong house over and ... read full review5 Replies - Latest reply on 12/14/2006
Harassing Creditor Calls
FLORIDA -- 2 months ago I received a call at my work from a collections person employed by Citifinancial Auto named Richard Morrow. He was calling in regards to my delinquent payment. I informed him that I am not ... read full review4 Replies - Latest reply on 07/30/2008
Bank Charges You To Pay Them!
CitiBank CHARGES you $15 to make your online payment. I am not talking about making a SAME DAY payment, just your regular, monthly payment.
When asked they said "Oh, it's not us. It's the payment processer ... read full review12 Replies - Latest reply on 09/26/2013
I paid off the account but they said they didn't have my car title 2 Replies - Latest reply on 07/19/2013Add reply
I have been an account holder with Sears & Roebuck for 15+ years. I carried no balance on my credit line, never made a late payment. Recently went to Sears to purchase a freezer, and found out that ... read full review9 Replies - Latest reply on 12/26/2010
My husband and I have had bad experience twice now with these people the first car we had financed through Citi they over charged us a thousand dollars at the end of our loan when we sent the last payment we waited several months for our title and didn't receive it so it wasn't until we called to inquire about it, we was informed of these fees. now we have reached the maturity date on this loan and once again they have come up with some bogus fees only this time its three thousand dollars the representative keep calling trying to get us to sign papers and fax them back so they can refinance this amount we offer to continue paying the same amount we paid on our loan so we can be done with them but she states we can't do it that way the only way we can do it is by refinancing and they can't mail us the paperwork we have to get them through fax so we can sign them and send them back. Anyone can see this is not right and someone needs to help us take them down. 3 Replies - Latest reply on 08/17/2010Add reply