Citifinancial is full of [snip], they overcharge you with interest and when you call them back you they act like they can't find you in their system, but they don't have a problem taking your money. Don't ever get any type of loan from them. I would rather get a payday loan before I get a loan from them. I thank GOD I no longer have to deal with them ever again. Worst nightmare. 1 Replies - Latest reply on 10/18/2012Add reply
I need to get a copy of my auto lien release that I misplaced about 6 years ago, and can't seem to find anyone at Citi financial to get that sent to me. Does anyone have an email address and phone # so I can obtain that? Thank you! 5 Replies - Latest reply on 09/11/2013Add reply
I paid off the account but they said they didn't have my car title 2 Replies - Latest reply on 07/19/2013Add reply
I have been an account holder with Sears & Roebuck for 15+ years. I carried no balance on my credit line, never made a late payment. Recently went to Sears to purchase a freezer, and found out that ... read full review9 Replies - Latest reply on 12/26/2010
Don't make my mistake
First off I'll say, I signed the loan papers and I am trying my best to keep up my obligation. That said, Citifinancial granted me a loan for 18% on a 38000 dollar car. I was young, naive, and really ... read full review6 Replies - Latest reply on 09/02/2010
My husband and I have had bad experience twice now with these people the first car we had financed through Citi they over charged us a thousand dollars at the end of our loan when we sent the last payment we waited several months for our title and didn't receive it so it wasn't until we called to inquire about it, we was informed of these fees. now we have reached the maturity date on this loan and once again they have come up with some bogus fees only this time its three thousand dollars the representative keep calling trying to get us to sign papers and fax them back so they can refinance this amount we offer to continue paying the same amount we paid on our loan so we can be done with them but she states we can't do it that way the only way we can do it is by refinancing and they can't mail us the paperwork we have to get them through fax so we can sign them and send them back. Anyone can see this is not right and someone needs to help us take them down. 3 Replies - Latest reply on 08/17/2010Add reply
Almost Fraudulent Autoloan
When I purchased my 2008 Mustang GT, I could only get financing through CitiFinancial Auto as I have no credit history. My interest rate is 16.99% and I am making my payments religiously. In April 2010, ... read full review2 Replies - Latest reply on 08/01/2010
My husband and I got an auto loan through CitiFinancial Auto a couple of years ago. We moved with our company and our payday changed dates. We have been over our due date several times...although not ... read full review1 Replies - Latest reply on 04/26/2010
Citifinacial worse than a loan shark!
LOWER BURRELL, PENNSYLVANIA -- I took out a small citifinancial unsecured loan about two years ago for home repairs. The staff was wonderful for all of 3 months. They would start calling relentlessly about a week before the payment ... read full review10 Replies - Latest reply on 12/10/2009
I am a disabled vet and I am fiancing my car through Citifincial auto. I pay my car payments every month through my bank. I get my monthly statements from citifinancial auto every month and not once did it say that I was behind. Which I am not. So I called them on Thursday and talked to a lady ( I do have her name and number) and she said that if I made a small payment on November 25th and then another one on December 1st then she would give me a 2 month deferral so that the bank and Citi bank could figure out what happened to my 2 payments. So that was good. But today the repo man came and took my car. He said that they got the repo order yesterday even though I talked to them on Thursday. They don't want to work with you. I have tried to contact the lady that I spoke with but of course she won't be in till Monday. Then they took my car 100 miles away so how do they expect me to go and get it. This is so crazy.
4 Replies - Latest reply on 11/23/2009Add reply
I am so upset and with my disability this can cause me to have a heart attack etc. Please help me. I need your help in this matter for I just don't know what to do. I am just so upset.
Beware Worst Loan Company!!!!!!
I have a car loan with CitiFinancial Auto and let me start out by saying they are the WORST loan company bay FAR!!!!!! Not only are they the worst to deal with the employees are dishonest, and unhelpful. ... read full review
A recent 2009 article names CitiFinancial Auto the worst of like companies in the United States with which to do business. The company has also been sued on a class-action basis in the state of California. I am thankfully done with this company. My experience with them: If I call a representative to resolve a problem and work out a solution, I could not count on it being the truth. I couldn't figure out if it was incompetence or indifference, but it happened several times. I would discourage anyone from doing business with them based on their complaint history and bad reputation. 4 Replies - Latest reply on 09/21/2009Add reply
Customer Service from hell.
Hello my name is XXXXXXXXXXXX,
Recently I had some very bad experiences with your Customer Service
Departments. I say departments because I was trying to get information on
my account to be able to ... read full review1 Replies - Latest reply on 08/06/2009
Do not get a loan with Citi FinancialAuto! If for some unforeseen reason you become behind on your payments. Nobody thinks it will happen but it does/can. My recent experience with them was horrible. ... read full review2 Replies - Latest reply on 07/07/2009
I currently have a personal loan with Citifiancial. I am having serious financial difficulty, and am not able to keep up the payments for my loan.
2 Replies - Latest reply on 05/26/2009Add reply
I would like to know if there is some way I could reduce the total owed on the loan, so that I could have much more manageable monthly payments.