Poor And Deceitful Customer Service
NEW HOLLAND, PENNSYLVANIA -- My car has been at CJ's Tire since May 4th when I took my car In for an Inspection and oil change after leaving and driving exactly "2" miles I got stuck and had to be towed back to cj"s where I was told I need an engine. As of June 19th my car Is still there. Although they leased a car for me (I'll see If they pay for It as promised, SINCE A CERTAIN MANAGER IS A "LIAR"} they have quoted me "5" different prices of which I HAVE 3 IN WRITING!
I NEVER SIGNED AN AUTHORIZATION NOR WAS I GIVEN ANY WRITTEN ESTIMATE WITHOUT REPEATEDLY ASKING. They also pulled the old BAIT AND SWITCH ROUTINE WITHOUT MY CONCENT OR KNOWLEDGE!
FINALLY GOT MY CAR BACK ON AUG.17TH ,BUT HAD TO RETURN TO HAVE DISTRIBUTER REPLACED.GOT CAR BACK ON AUG.18TH,BUT ONLY AFTER RETAINING AN ATTORNEY. CAR HAS BEEN IN ANOTHER SHOP 3 TIMES FOR RELATED PROBLEMS. ALTHOUGH ENGINE HAS A 3YR. 36,000 MILE WARRANTY, I CAN NOT AFFORD TO TIE MY CAR UP ANOTHER 3.5 MONTHS. C.J.S ALSO DAMAGED THE TRANSMISSION, AND HAD TO REPLACE THAT ALSO. ***BOTTOM LINE, C.J.S SUCKS AND IS INCOMPETENT !!!*** DON"T GO THERE UNLESS YOU WANT TO GO THROUGH THE SAME B--L S--T !!
CJ'S TIRE IS DISREPUTABLE. FOR MORE INFO.firstname.lastname@example.org