Awful customer service/sales
I called in to check the coverage in my area and also the rates for home and on the go internet coverage. I don't remember the sales person's name, but he was extremely slow and rude and kept pushing me to purchase built-in laptop with internet, which is a complete useless rubbish to me. When I told him I wasn't going to purchase today and was shopping around for rates, he just hung up on me. So your loss CLEAR, because you employ witless rude pushy salesmen, who just cost you a potential customer. Just imagine, if the salesmen are like this, how the customer service would be? Not very pleasant or helpful, I'm sure!