This is my opinion. The good: The executive team is strong. The product 4G, is going be the first wireless 4G network available in SOME cities. The Bad: Bad customer service. Poor quality for the first few years. The launch of this company has been rapid. As a result, customer service is going to be similar to that of Sprint when they started. Sprint, incidentally, is a partner of Clear. This new technology will take some time to iron the bugs out. As a result, another company with larger infrastructure and better technology will eventually acquire Clear. As for the customers, well who cares...
I terminated my month to month, no contract agreement with Clear but found out that they FRAUDULENTLY fabricated an account for me with a past due balance and kept charging my credit card. When I called to see why they were stealing my money from me they said I better pay up or they would send this FRAUDULENT bill to collections and report me to the credit agencies. BEWARE!!!
They promised it would be great. So we started our business trusting them. As we went on, the phones wouldn't work, we had interruptions and slow downs. When due to a change in credit card information the bill was late we had to fight to get back on the internet. All they had to say was "Too bad." Try to find an alternative. At this point dial-up would be a better choice.
This was the worst service I ever had. I lost my phone connections multiple times mid conversation. The internet service went out all the time. I also could not use my phone and wireless at the same time. The phone caused my internet service to stop. When I cancelled and request a refund for the service since it was not reliable, they informed me that they do not provide refunds. I would recommend everyone stay away from this unreliable company.