CMI Printgraphix

1 reviews & complaints.

CMI Printgraphix a nightmare to work with
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MECHANICSBURG, PENNSYLVANIA -- CMI Printgraphix of Mechanicsburg PA repeatedly promised to meet my print deadline of June 29, 2010; they agreed to have 2,100 copies of the magazine on my doorstep on that day. In addition, they were to mail magazines to my subscribers.

They missed my deadline and got me 90 copies of the magazine on July 1. They said another shipment of magazines would arrive on July 2 and agreed to knock $500 off my bill. Well, on July 2 they told me the magazines wouldn't arrive until July 6, completely missing one of the biggest sales weekends of the year. That meant on July 2 I had to make a nine-hour round trip to pick the magazines up from the Minneapolis-St. Paul airport. I have asked for compensation for this trip and so far they've failed to respond.

That's not all. Last week, the rest of the shipment arrived, including a large damaged box that looks like the magazines were inappropriately packed and now too damaged to sell.

Furthermore, it's July 13 and I keep receiving calls and emails from subscribers wondering where their magazines are. CMI Printgraphix claims they mailed out the magazine on July 6. Readers should have gotten their magazines nearly two weeks ago.

If you get a appealing quote from CMI Printgraphix for a print job, do not walk away, RUN!

     
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User Replies:

Alain on 2010-07-13:
Keep track of your damages and talk to your attorney.
MagLady on 2010-07-16:
Update: I spoke to the post office where the magazines were supposedly mailed from. The p.o. told me that CMI Printgraphix did not bring the magazine for mailing until late on July 12 -- nearly a week after they claimed they were mailed!
Squirrel1 on 2010-09-14:
I have had many people tell me the same thing like they promise you a due date/ship date and THEY NEVER deliver on time. Do not trust anything they tell you even if you have a contract that they signed and have made promises most of the time they do not follow through with them. They used to have a large staff of great CSR/employees but have laid them off or the rest have left the company due to lack of funds.
FYI- Best information I can give you is: GO ELSEWHERE if you want QUALITY work and good service.
Hope this helps you. It has helped many other people.. Good luck
Squirrel1 on 2010-09-28:
To all who are planning to use CMI Print Graphixs located in Edison, NJ I would like to give you a little information about that facility. They DO NOT have printing press on site, DO NOT have COLOR MACHINES on site that are up to date- If they are it is POOR QUALITY since they do not have a Preventive Maintenance coverage for them. They OWE CANON over 73,000.00 and they are going to repo them for NONE payment. I would not trust a company that DOES NOT PAY THEIR BILLS or PAY THEIR employee's on time.
BEWARE!!! I used to work there and was laid off DUE TO LACK OF FUNDS.. SO all my customers are not getting the Customer Service they are due and how I worked with them -HANDS ON ALL THE TIME.. NOW they have a company driver TRYING to do it where I had over 30 years experience in CS and he HAS NONE... GOOD LUCK if you decide to use them.. JUST WANTED TO WARN YOU ABOUT THEM... I HAVE PROOF if you want it!!!!!!!!!!!
exworker on 2011-01-09:
I USED TO WORK THERE. COMPLETE SCATTERBRAIN OUTFIT. JOBS DONE WRONG 2 AND 3 TIMES. BOSSES ARE LOST AND OVERWELMED.PAYCHECKS BOUNCE REGULARLY AND THEY ACT AS IF ITS NORMAL! I WAS 3 WEEKS BEHIND AT ONE POINT.THEY USE EMPLOYEES AND FIRE THEM,DENY UNEMPLOYMENT BECAUSE THE COMPANY DOESN'T PAY INTO IT. ALL MACHINES ARE EXTREMELY OUTDATED AND FAIL TO WORK MOST OF THE TIME. THE PICTURES OF THE MACHINES ON THEIR NEW WEB PAGE ARE A FRAUD. PHOTO-SHOPPED PICS. THERE EQUIP IS FROM THE 60'S. AVOID AT ALL COST UNLESS YOU DON'T CARE ABOUT DEADLINES AND QUALITY! THE JOB WILL BE WRONG THE FIRST TIME AND A WEEK LATE AT LEAST...
Squirrel1 on 2011-03-01:
exworker:
LOVE YOUR COMMENT. I think I know who you are. Call me.... You are right on with what you wrote. To all that is reading.. PLEASE do not use them otherwise if you do I wish you luck. They are behind in their bills for PSEG, LANDLORD, LEASE on MACHINES... etc.....
I used to have to ask and WAIT for my check and I also checked with the bank B4 cashing it...
print seller on 2011-03-02:
I can't speak for there location in PA but the one in NJ did not only meet my deadline but had me my job 3 days b4 I told them I needed it ...... The man that runs the copy dept was a pure joy to deal with and he really knew what I wanted .
I will now be using them as my regular printer ......


print seller on 2011-04-18:
update OK all you were right .had a job that was to big for their New Jersey office to due , it had to be sent to there Penn office and it wrong and late not once but twice.DO NOT USE THEM THERE ARE WAY BETTER PRINTERS OUT THERE
Squirrel1 on 2011-04-29:
Just to inform anyone that might have used CMI Print Graphics in NJ location- THEY HAVE RELOCATED and UNDER A NEW NAME... SO if you were waiting for payment if you were a vendor.. GOOD LUCK GETTING PAID... When I worked there they made promises to so many vendors but never made good on them.... New location is in RED BANK NJ- under name Sparta... WATCH OUT FOR THE SCAM ARTIST... New name but same management.....
jakenj on 2011-05-03:
Where do I ever begin, the management of this company are like locusts. they use everyone
and destroy the employees and the company then
Move on and do it again and again. They were in Edison in raritan center, totally destroyed the company and now moved on to a new location in Red Bank, NJ. I hope the guy they sold the bill of goods to has an escape clause. I know from past
experience that they are only thinking about themselves and NO ONE ELSE! They just use and discard, Like yesterdays garbage. So ONE WORD OF ADVICE, Don't get involved, run away and protect you peace of mind and all projects. DON'T EVER THINK of working for them. they are TOTAL LIARS!!
Squirrel1 on 2011-06-10:
ALL THAT NEEDS TO BE SAID IS STAY AWAY FROM THIS COMPANY... THEY HAVE BEEN SUED AND LOST MANY MANY TIMES AND THEY K+JUST KEEP ONGOING AND GOING AND GOING... never ending with messing up!!!!!!!!!!!! Good luck if you take a chance and use them... CHEAP PRICES ARE NOT THE BEST WAY TO GO!!!!!!!!!!!!
Squirrel1 on 2011-07-06:
to print seller... I am not happy you had to find out the hard way... I hope other people out there read out comments B4 they attempt to use this company.. Also by the way they are not named CMI Print Graphix for the location in NJ which is not in Edison NJ any longer since they moved out without letting the landlord they were leaving.. they were behind on all their bills and rent and they were being evicted anyway... I contacted the landlord myself and told them the location that they moved to in Red Bank NJ and are running under a new name which I will get exact name and post in a few days... SO PLEASE ANYONE OUT THERE WHO READS THESE COMMENTS... PLEASE STAY AWAY....... There is MANY companys out there that can do the job correct and on time...
WouldntYouLikeToKnow on 2011-09-08:
I worked at CMI in Mechanicsburg... They ABUSE and USE.. as Squirrel said, the bounce your paychecks, you had to beg for them, there were times people were paid up to 6 weeks late, the manager would not return phone calls to upset clients, instead passed them off to someone else, the owner's wife was always nagging because "her" jobs were always more important (she ran the NJ CMI).. She wanted stuff done yesterday and would not let you alone long enough to get things done, instead she would continue to call and pester and bug until you finally snapped. I quit that place when I had finally paid more in bank fees, late fees and bounced check fees than I made in a month! it was ridiculous! I saw government jobs that were to be "soy ink only" get run on COPIERS!!!! There was a REALLY expensive magazine we were to run and have out on time and delivered (will not name the magazine, but will state that it was a pricy job and it was never done on time).. I know there were several bills that went unpaid because of collectors calling, AND they had the same thing going on as CMI-NJ with the copiers, they owed Cannon THOUSANDS of dollars, they would not deliver toner for the copiers anymore because they were so far in debt to them! DO NOT GO TO CMI UNLESS YOU WANT INCORRECTLY DONE, LATE, JUNKY WORK!!!
douge on 2012-03-01:
CMI OWES ME 6000 DOLLARS IN UNPAID WAGES AND 28 BOUNCED PAYROLL RETURN CHECKS - AND THE LABOR BOARD IS DOING NOTHING DAVE
douge on 2012-03-03:
how do we get this information out to the current applicants applying for positions in this company. as of this date the salesman lives in the premises because he doent GET PAID and has nowhere to live, the bindery operator lost his trailer because he wasn't GETTING PAID and also lives on the premises, now they have numerous ads on all kinds of sites looking to hire but they still DON'T PAY. Why is the owner getting away with not paying all the bank fee returns charges and how is the LABOR BOARD letting him get away with this ? HOW DO WE WARN THE PEOPLE ?
clutzycook on 2012-03-03:
My suggestion? Call up your local paper or even TV affiliate. See if they'd be interested in running a story about your experience. It would help if you had a group of people with the same complaint.
Anonymous on 2012-03-05:
worked in there Edison/red bank office....they truly don't have a clue how to run a business....
they screwed the other guy in the office out of pay and getting a w2 form ......well I have had it I have contacted labor board of nj and the IRS ...
I want to see chuck and margee in hand cuffs this is crazy that they can get away with this
douge on 2012-03-14:
I'm still fighting because they expect me to walk away from the 6000 dollars they owe me in wages - HOWEVER I WANT TO KNOW HOW HES GETTING AWAY WITH NOT PAYING THE BANK CHARGES - if that was me I would be in jail
ivecontacted my local state reps and are hoping they will get somrthing going
WHEN THEY WRE DOING GOV. CONTRACY WORK - THEY COULDN'T AFFORD TO PAY THE MAILING SO THEY EXCEPTED THEY CHECK PAYMENTS FROM THE GOV and threw the job away so they could KEEP THE MONEY
WHY ISN'T ANYBODY DONG ANYTHING
THEY KEPT PAYMENTS TO SATISFY HIS NEEDS AND THREW THE PRODUCT IN THE TRASH SO HE DIDN'T HAVE TO PAY THE MAILING - - -AND ITS ALL DOCUMENTED
douge on 2012-05-26:
this chucky is still running this operation with people he asked to come back to work because they were collelecting unemployment - they didn't want to but had no choice because they would shut off their UPC ..............not only that but they hire people - make them work three weeks and not pay them
kc1225dc on 2012-07-05:
now they are cybernetinfomedia look it up and please put them out of business before another disgurted employee puts him down.................wish I had the ba...
some_person on 2012-09-05:
I used to work for this place. Jobs are constantly screwed up because a) the equipment is junk, b) the general manager is always high on pain pills, and c) the owner is a stereotypical jew. Don't use CMI, or whatever they are calling the business these days (it changes a lot), unless you want your product to be horribly wrong.
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