WILLIAMSBURG, VIRGINIA -- In 2007 my husband and I purchased timeshare at this location. We were sold on the ability to give it to our children and share the experience with family and friends. But after visiting this location we have definitely had a change of heart. The selling point was the water park. We have yet to see anything resembling a water park. As a matter of fact the pools, rooms, stairwells, and decks aren't well maintained. It's as if they forgot about the location's day to day management. We thought this was a great idea at the time but now we know better. How can they get away with not proving the quality services and other amenities they assured us would be available?
WILLIAMSBURG, VIRGINIA -- In or around Summer 2005, my at the time husband and I signed a contract to be members of an indoor water park. Two days following the signing, my husband got hurt and we could no longer afford it. At that point I called colonial Williamsburg to start the process of cancellation. They informed me I had to do so in writing, my first mistake being I did not send it registered mail and maintain a copy.
I kept receiving billings, in September 2006 I called to verify the account had been canceled, at that point I was informed it was indeed canceled. Several years later, much to my surprise, I was being sued... FOR $24,000.00! The original contract however was, if I remember correctly, approximately $11,000. As my ex-husband is currently slipping below the radar, I have been going at this on my own. After hiring a lawyer and losing the suite for lack of evidence of my cancellation, I expressed my grief to a personal friend who sells time shares himself. I was then informed that the ENTIRE thing had been a huge rip-off and it was supposed to be built 10 YEARS AGO!
I have since been looking into these matters myself trying to find out what exactly he meant. I PERSONALLY VISITED THE 'PROPOSED' WATER PARK'S SITE, WHICH DOES NOT CURRENTLY EXIST (WHICH THEY CAN NOT GET THE PERMIT FROM YORK COUNTRY TO BUILD) AND SPOKE WITH A REPRESENTATIVE, COME TO FIND OUT THEIR BUILDING PERMIT HAS EXPIRED AND THEY ARE USING THE STATE OF THE ECONOMY TO POSTPONE EVEN LONGER! ALL OF WHICH I HAVE TAKEN PICTURES OF DATED SEPTEMBER 17, 2010.
I have found HUNDREDS AND HUNDREDS of complaints, all encompassing the same things. Currently I am doing my own investigation, possibly with the assistance of an attorney soon. My goal being to get a class action suite going. Where we currently stand people is on the edge, with strength in numbers and all of your stories to send in, this could very reasonably be resolved.
Please e-mail me your stories and any contact information if you wish to join in or be of assistance. I DO CURRENTLY HAVE A LAWYER, who may be interested in taking over the class action suit, additional lawyers to be brought on if necessary.
WILLIAMSBURG, VIRGINIA -- If you're expecting to find the water park you were promised when you purchased you time share at Colonial Crossings of Williamsburg, don't look too hard. You won't find it. We bought here in 2005, took the tour, saw the giant color renditions of what the water park would look like and were told the construction that was in progress was related to the water park. It was not, they did build two new buildings with much better accommodations, but no water park.
It's the details we discovered are as much a problem as the missing water park. Units are not always clean and ready for guests, decks always need attention. We've been here every year since we bought in and not once have we had a deck that is clean. Seems like everyone spills everything on the deck, but it's never cleaned up. Last year we arrived and went to the Managers Welcome Party expecting it to be like the year before, it was not. Instead of a catered pool side party, with a band, about 30 guests were crammed into a small room off the sales lobby. They actually had punch in construction site type coolers.
But back to the details, it doesn't seem like anyone has the job of managing the day to day aspects of ensuring details are taken care of. When the pool opens each day, it's void of towels until you remind the Event Staff kid watching the pool. Same with towels in the fitness room. The stairwells in our building are filthy as are the windows you have to walk past climbing the stairs to your unit. It's in the details. I could go own, but the bottom line is that if you can get a unit for what you feel is a good price, and like coming to Williamsburg, then buy. If you're looking for the next Great Wolf Lodge, then this is not it, and may never be.
Lastly, when you get a call the week before your visit for a member update, don't go. It's a sales pitch to get you to upgrade. We went last year, were promised a dinner voucher but when we asked about the water park the sales guy knew nothing. When asked if this was a member update on the facility, he said yes. But then wanted to shift back to the sales pitch. Our time was wasted and the guy never gave us the voucher.
WILLIAMSBURGS, VIRGINIA -- I purchased a Timeshare at Colonial Crossings in Williamsburg, VA. I am not satisfied and they totally misrepresented what the timeshare was offering. We were shown the drawings for what was to come... a beautiful water park, on the wall for completion in 2011. What a great place this was going to be. I was so excited that I was going to have a lifetime of excitement for us to take our grand-kids to. I cannot logon to my account and the prices of other exchanges are higher than booking trips yourself. We now learned that there will never a water park and I am displeased to be lied to in this tough economy.
This would have been a great place being close to home and being grandfathered as an original owner, know what another scam... I am willing to join up with others to sue them to get back what we were lied to about getting. I could have brought another timeshare someplace that offers these services, even if I had to pay airfare...
My husband and I purchased a Time Share at Colonial Crossings in Williamsburg, VA several years ago. We were shown the drawings for what was to come... a beautiful water park... what a great place this was going to be for us to take the grand kids to. We pay the mortgage payment every month and the quarterly Maintenance Fees. After the expected completion date went by and heard nothing more about the water park, we drove there... nothing had been done... no ground breaking... nothing. We spoke with management and were told that with the economy, the Board of Directors didn't feel it was prudent to enter into any construction loans.
Yet, I read that this is not the real reason... that the property cannot obtain the proper approvals from the County.
The folks who created this Time Share were slick... there is no mention of the "proposed' water park in the contract... yet it's what the entire sales pitch was based on... so I was told by them that there was nothing I can do. From what I'm finding, none of the re-sale places will touch this property... If any owners want to pursue this misrepresentation of the facts, count us in. I will gladly testify to what we were told and what is the reality.
200 ENGLISH GARDEN WAY, VIRGINIA -- I was told 4 to 5 years ago that Colonial Crossings would have an inside water park by the next year and that if I bought a timeshare I could enjoy the park with friends 12 months a year. I have asked every single year since and still no water park. They have built more timeshare units, again promising the buyers the same lie about an inside water park but still have not come through.
I have complained to the BBB and Va. Consumers Affairs office and written about everyone I can but still nothing. Buyers beware, Colonial Crossings will lie and twist things around trying to get a sell. And once you buy don't think you can sell it, it doesn't work that way. You are STUCK! Colonial Crossings will do anything to get you to sign. DON'T BELIEVE THEM... THEY ARE LIARS!!!
23606, VIRGINIA -- Colonial Crossings of Williamsburg Va this place is fake as it could get I mean they promise a waterpark were's it at? They promise all these things to do and its nothing but a scam you pay all this money out for the place for what a swimming pool and a room I'm mean if I wanted that I would stay at a nice hotel with the same thing a pool and a room. Also you pay for a maintenance fee when the place is still dirty.
So why pay for any of this its not what they said it was going to be as much as I spend on this scam I could stay at a nice hotel every other month or go on a vocation some were nice for the money that I spend there. If anyone reads this I highly tell you please don't get involved with this scam its not what they say it is.
WILLLIAMSBURG, VIRGINIA -- I own one timeshare in Williamsburg w/ RCI reservation. Have many weeks, can go hundreds of places in US & overseas but usually can't get "the good places" even after years on a list. BUT a new timeshare came to Williamsburg, VA in 2005, Colonial Crossings, PUSHING AN INDOOR WATERPARK outside LAZYRIVER, HORSEBACK RIDING, etc. WE COULD NOT GO THERE WITH OUR OTHER TIMESHARE BECAUSE THIS COMPANY ONLY USED INTERVAL RESERVATION SYSTEM, NOT RCI.
So we bought because my precious grandson was only 1 and wanted it FOR HIM. (Otherwise, we had gone to Williamsburg our whole life, and would never have visited our timeshare there). GUESS WHAT, THEY VERY CAREFULLY DID NOT MENTION ANYWHERE IN OUR CONTRACT ANYTHING ABOUT THE ABOVE AMENITIES. It's 2009 and STILL NOTHING! I did get one letter about "water problems". I've been told I can't file a suit because it's past the statute of limitation!
I still owe thousands and this will ruin my credit because I REFUSE TO PAY ANY LONGER! What's there now? The original old buildings, which smell musty and something is wrong with the air/heat/ventilation and a small new section with NO FURNITURE YET. My friends visited and LEFT AFTER ONE HOUR~! I need help?
WILLIAMSBURG, VIRGINIA -- I really wish would have read this before I bought in because we took the ride for the water park as well. I did not know about the horses but the pond was also mentioned. The guy that set up our contract was supposed to be the owner's son. I emailed him recently only to find out he was no longer with Colonial Crossing or in the state of VA. They also had us to purchase this quality time program in that you pay 149 a year from and you get to use other vacation spots and you can only book for a week at at time and even with the points you have, it will still cost you 600-800 a week.
Oh, and if you can't go the old week guess what, YOU LOSE OUT. Now we have gotten two months behind in our payments and Resort Funding who was aware we filed bankruptcy are using all kind of threatening tactics to collect, and I have been paying them just not what they want. I really wish I would have read this first.