SOUTHFIELD, MICHIGAN -- In December 2003 a sales representative informed me of the Amnesty program offered by Comcast to previous customers who had outstanding balances with cable companies with whom they have merged. The sales ... read full review3 Replies - Latest reply on 06/10/2004
LEES SUMMIT, MISSOURI -- Problems began before we moved. We had about 10 channels that would come in fuzzy or not at all. They first told us that it was not their problem. It had to deal with how it was connected in the house or the cable line in the house. They would not come in to fix it. Finally, after we complained and complained about it, they came and discovered it wasn't in the house. No duh! It was the cable line ran to the house. They said because it was above ground, the cable was subject to the weather and caused disruptions to service whenever it rained or snowed. There was nothing much they could do.
4 Replies - Latest reply on 05/10/2013Add reply
SO, we finally bought a new house and wanted to transfer their bad service to our new house. We couldn't because it wasn't offered in that area. You all know what they did...they still charged us the disconnection fee. They do NOT care about the consumer what so ever! Don't walk, but run away from Comcast! Ugh!
Attention Comcast Customers!
While I am a loyal supporter of Comcast, and have had nothing short of exemplary service, I must warn my fellow Comcast customers about their security. I recently discovered after logging on that my ... read full review7 Replies - Latest reply on 08/15/2011
HINESVILLE, GEORGIA -- I have current Comcast Cable service and I noticed in October that there had been a transfer of 242.00 on to my account. I called Comcast and spoke with Angel, I was told that they did not know where ... read full review3 Replies - Latest reply on 03/08/2008
An Advertising Haven That Is Unwanted!
MASSACHUSETTS, MASSACHUSETTS -- I am writing this review for three reasons. First I want to know if there is anyone else out there that finds the advertising banner on the side of the email screen intrusive and aggravating. Secondly, ... read full review16 Replies - Latest reply on 02/12/2013
Please return cable TV channels to normal w/ deleting Spanish on regular cable TV stations, like Lifetime channel for one.
3 Replies - Latest reply on 07/11/2012Add reply
Some stations are mute w/no sound. Bravo is one example of muteness.
Digital Cable Extortion
We need to do something about Comcast. They just started pushing a scrolling margque across the top of the TV for anyone on basic cable who doesn't currently use one of their cable boxes. It stays there ... read full review11 Replies - Latest reply on 06/25/2010
DENVER, CO, COLORADO -- I am a former COmcast employee. I left the company on 6/1/09. During the last few months of my employment, I was out on disability and had to make payments toward my medical benefits. Comcast paid a portion also.
1 Replies - Latest reply on 02/17/2010Add reply
However, in February of 2009, Comcast did not pay their portion of these "Health and Welfare" benefits, and the vendor that handles COmcast COBRA and issues like this one is telling me I have to get Comcast to pay their portion for that month.
I have made repeated calls to local HR, with no response. I located several contact numbers on the internet for Comcast, all of them are old numbers and have been reassigned.
Tomorrow I am going to contact the company HQ in Philadelphia. I dread this, as they seem to have no system in place to address the needs of a former employee.
Bait and Switch Promotion
NASHVILLE, TENNESSEE -- On June 20, 2013 I called Comcast Customer Service to ask about a bundle promotion I saw online for "TV and Internet for $49.99 for first 6 Months". I told the Customer Service Rep (Chris) that I had ... read full review
Don't take an attitude with me
COLORADO -- So I just noticed my voice mail light blinking on my phone, and checked the message. It was a call from Comcast, telling me if they cannot get in touch with me, my appointment for today would be cancelled. ... read full review22 Replies - Latest reply on 10/14/2011
Internet Price Increase
Six months ago, I wrote a positive review about Comcast extending my internet promotion price of 19.99 per month. Well, the 6 months is over again. I called and talked to two different people and both ... read full review6 Replies - Latest reply on 01/10/2011
I chatted with John M (36681) about if I could posted date a check for my payment from now until the 5th or the 8th of febuary. He told me they would give me extension and I asked if it could be done tomorrow and he told me to chat back tomorrow and it could be setup so I did not loss service. I loss my job back in March and I have a car payment due this week and did not want to lose my service but would not have the money until next week from my unemployment so John was very helpful so that I understood what I needed to do to have the extension setup tomorrow. I wish all Comcast employees were ask helpful as he is. This is the best service help I have experinced since the take over from Insight. Thank you John for great customer service job you are doing.3 Replies - Latest reply on 01/28/2010Add reply
Comcast Stole from my house
Comcast came to my house to install service. The guy saw a HD DVR box in my house and asked whats that. My wife told him that it was a box from another account and that we own it so it stays here(its ... read full review6 Replies - Latest reply on 01/05/2010
HOUSTON, TEXAS -- I had Xfinity/Comcast to come out to my home July 19, 2012 to install the bundle package.
I had uverse TV, telephone and internet when the inexperience technician arrived.
**When the inexperience ... read full review