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Comerica Bank


2 Reviews & Complaints

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Swindled Out Of My Money
Posted by Connie Swindled on 06/16/2010
DALLAS, TEXAS -- My husband, Tierce Smith passed away Auguest 9, 2002. There is a rich rewards checking account in this institution, with a balance of approximately $5,800, which I have been trying to obtain the funds since after my husband's passing. I have been stonewalled, treated rudely, lied to, and I have been denied these funds for over 7 years. I have contacted Doris Polk and I have been lied to by her, left in the lobby for days on end, with no answers. I was then put in touch with a very rude and unprofessional gentleman by the name of D. J. Coker, who has identified himself as the senior Vice President and general counsel for Comerica Bank. He has lied to me, treated me rude, written me a scathing letter, and has unreasonably withheld my funds. They are paying a whopping $0.22 per month in interest. He told me that I would be able to obtain my funds by providing an indemnity bond., which I made arrangements to do. Mr. Coker then stopped answering and returning calls, told me I must hire a lawyer, and after 7 years, finally followed through with filing a Petition in Interpleader. Comerica Bank has deliberately, knowingly, and illegally withheld my funds. There must be a stop put to this illegal, unprofessional handling of my money. I am sure there are some Federal and State laws, which have been violated, and I would like to pursue any and all avenues to have fines and sanctions placed against this illegal and corrupt bank. Please note, there is also a sizable CD missing, which I have provided the account number to numerous people at Comerica Bank, and the individuals are as follows... Jeanie Blake, is the new branch manager at the Waxahachie, Texas location, Doris Polk at the Waxahachie location, as well as Susan Schmidt, as well as to the rude and unprofessional quote Senior Vice President/General Counsel for Comerica Bank, D. J. Coker, and all I keep being told is that they are researching it. As of June 15, 2010, they have never provided me with the information.

I have never been treated so rude and unprofessional. I cannot imagine that they be allowed to remain in business because of their illegal dealings. I recommend the Attorney General's Office initiate a suit for deceptive trade practices, and this institution should be closed.

     
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Posted by Weedwhacked on 2010-06-16:
You need a lawyer. Unfortunately its going to cost you 33% of what you're owed.
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Homeland Security Issues
Posted by DigitalSkyPilot on 01/20/2007
AUBURN HILLS, MICHIGAN -- I went to Comerica Bank to purchase a money order for $90. I layed the cash on the counter and was told that I could not just purchase a money order with U.S. Currency. I had to withdraw the money from my account and then purchase the money order. The manager told me that they were complying with homeland security rules and that the teller could go to jail for not complying.
I went to the local Krogers store and purchased the money order for 41 cents and nobody went to jail. Imagine that.
Turns out, that is NOT a homeland security rule. It is a bank rule. While you may commend their effort to watch money travel, they are lying to me and treating me substandard as to the terrorists wishes. I expressed my dis-like of having to select ENGLISH or SPANISH when I go to the ATM. They told me they purchased the ATM's in California and it was because of the large mexican population. There is braille on the drive up ATM. They told me it was for the handicapped. I asked how many blind people have driven up and used the service or complained it wasn't there.
They could have just told me that the money order proceedure was bank policy but they (the manager) told me it was the law.
Banks look at your account balance and treat you accordingly. They lie and assume your too stupid to figure out their actions.
One time I wanted to pay my mortgage so I signed the back of my pay check and had to add about $200 cash to it. The teller who has seen me for years and years asked for my identification. I asked if she thought I was forging that pay check and chipping in $200 cash to pay the mortgage of someone else? There are rules and there are idiots. Comerica has both.
     
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Posted by Anonymous on 2007-01-20:
I think this was your fault.
Posted by *Brenda* on 2007-01-20:
You're ticked because they have BRAILLE on the ATM's? Wow. Just wow.
Posted by Anonymous on 2007-01-20:
Printed on all US currency is 'This Note is Legal Tender for All Debts Public or Private'. It would be illegal for the bank to refuse the currency. I wonder if the Federal Reserve would have something to say about this bank rule.
Posted by tnchuck100 on 2007-01-20:
Play thier game.
Step 1: Deposit the cash in your account.
Step 2: Withdraw the cash from your account.
Step 3: Purchase the money order with the cash you just withdrew.
They look stupid and the end result is the same.
Posted by DigitalSkyPilot on 2007-01-20:
Brenda missed the point. I am not ticked because there is Braille at the ATM. I think it is stupid for a drive up ATM. It is another dumb thing they do. I am disabled so don't start the woo hoo crying crap. My point that you missed was the treatment by Comerica Bank. Again I have to say Pirate with a Parrot is a real internet jerk. This forum has few good people but sadly it is infiltrated by idiots.
Posted by *Brenda* on 2007-01-20:
No, I didn't miss your point. That just stood out to me. People can still walk up to the drive thru ATM, especially if they don't have a seperate walk-up atm. I've walked up to the drive thru ATM a few times because I am short and it's easier than trying to reach thru my car window. And who cares if they have it in spanish too? Adding little comments like those just makes you sound like a jerk and takes away from the real complaint.
Posted by DigitalSkyPilot on 2007-01-21:
"Brenda" After thought I was wrong for mentioning that but in the heat of battle I went array. I was looking for anything to throw at them. I shared that with my friend Nate who has been blind since birth and he thought it was silly too. But I should have left it lay. I guess for a few seconds I had a parrot on my shoulder.
Posted by NeveragainAmazon on 2007-01-21:
A rule is a rule, regardless, whether it is a homeland security rule or a bank rule. Either way, the bank has to abide by their companies practice. I am always asked for identification at my bank, and I do not feel the least bit insulted. I would worry, however, if they did not ask for some form of ID. I am sorry, but I can not find justification for your complaint. Enlighten me!
Posted by DigitalSkyPilot on 2007-01-21:
The bank manager told me that the teller would go to jail if she sold me a money order for cash. That was a lie and a manager should know that is not the truth. I wasn't against the rule I was against the lie. Is the manager an idiot or does he think I am one? Are you with me so far? After you have been to the same teller for the last 20 years is it really required to ask for identfication when making a mortgage payment? Was I going to forge the check, make someone elses house payment and kick in cash to boot? It is insulting. Especially after they greet you by name for 20 years. Are they morons? Are they so like robots they have no common sense? I understand monitoring substantial amounts of money being transfered overseas. I do not understand me having to withdraw my savings to purchase a $90 money order. Krogers was fine with selling me one for $.41. If you still need enlightenment I am guessing your a bank employee.
Posted by NeveragainAmazon on 2007-01-21:
Are you certain the manager is lying, that the teller would go to jail if she sold you the money order? Or...could it be that you are "assuming" it was? Are you with me so far? I have done banking at the same branch for many years, and they still ask for some ID. That in my opinion is a saftey measure. Again, I say your complaint is not justified!
Posted by DigitalSkyPilot on 2007-01-22:
Your NOT with me. Your in La La Land. He was lying according to their own people. They (their top PR man) told me that it was not true. So who do I believe, YOU? The only thing I am assuming is that you are slow. This forum is a joke. Who cares whether YOU think it's justified. You'd make a great plastic personality for the banks weak gene pool of employees. You should go get fitted for a parrot. Next window please.
Posted by LANDON on 2007-01-22:
Well, Digital... since u have so much energy to sit here and argue with NEVERAGAIN and BRENDA about I'm right, u're wrong and getting nowhere with ur complaint. Have u contacted the manager again since u spoke with the "PR man" or have u contacted anyone at all...except us?
Posted by SAJ on 2007-01-22:
The general public needs to understand that our federal government has enacted many new rules, supposedly to combat money laundering. The reason bank's can not accept cash for money orders is for this reason (money laundering). These new regulations apply to banks only, not other businesses that sell these instruments, so don't blame your bank for your government's asinine regulation. Those of us in the banking industry have little input on these regulations, but are left to suffer when they are enacted and enforced.
Posted by DigitalSkyPilot on 2007-01-22:
The general public are morons. They are led like sheep. People in the banking industry are snippy, snotty, rude, and gain enjoyment applying all the rules and regulations when they are not required. My father was able to get materials for an entire house on a handshake alone in the 50's. Now the world is so full of morons that we are restricted by millions of rules and regulations. I did not go back to the manager because I wanted to put a boot in his rear for lying to me. Hey SAJ, your a typical banker. I wasn't complaining about the rule. I was complaining about the fool that lied to me. It didn't register because of your banker mentality.
I don't want a solution to anything. Comerica is like every other loan giant. Same idiots different address. I should have researched this forum before saying anything. You guys are really socially challenged.
Posted by DigitalSkyPilot on 2007-01-22:
Don't bother to comment unless you like to read your own idiotic ramblings. I am hereby banning myself from this forum of mentally, morally, socially and intellectually bankrupt nincompoops. Bye Bye Dummies.
Posted by LANDON on 2007-01-22:
Good Riddance to Bad Rubbish!
Posted by chow on 2007-06-08:
Expecting a long time customer to withdraw cash from his account and use it to buy m.o , rather than cash from somewhere else,it sounds ludicrous. Either the bank is a nutshell or terrorism really got into the head of the profiteer.I can see the logic to the policy if you are a total stranger to them, by the way,what is the connection of buying a m.o with cash has to do with terrorism? Digital
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