Comfort Shoppe

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Made us feel unwelcomed!
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MADISON, WISCONSIN -- My daughter, my 3 month old grandson, and I were shopping for new furniture on Sun. Jan29th aroung 4P.M. at the Comfort Shoppe in Madison. My grandson needed to eat so my daughter sat on a clearance chair (very ugly by the way)to feed him. I continued to look for furniture. Shortly after I came back to check on them a man with dark hair came to the area we were in. I thought he was a shopper. He started to move the display around. He was very unfriendly and made both of us feel uncomfortable. We got the feeling that my grandson was not supposed to be eating in this establishment! We were upstairs away from the other shoppers. We left immediately. If he would have said something we might have continued our shopping there, but instead we went to a store where the management-workers identified themselves and purchased the perfect furniture I was looking for. It's important for employees to identify themselves, put on a smile, and make the shoppers feel welcomed.
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User Replies:
Bababooey on 01/29/2007:

I guess that they should start calling this place the "Discomfort Shoppe"!
spiderman2 on 01/29/2007:
Maybe they don't want a mess from "eating" on their inventory, whether it is ugly or not. Maybe your daughter should have asked it if was okay before she decided to use their merchandise for her personal business. They may have been able to provide a more appropriate area for her to feed her son.
Hugh_Jorgen on 01/29/2007:
Would you have preferred he asked your daughter to feed her child elsewhere? Sounds like he was trying to send a message without creating a scene and embarrassing you in public. And it seems like it worked. What would you think if you walked in and found people test-napping the bedding or even (heaven forbid) farding all over the new leather sofas?
Skye on 01/29/2007:
I agree with everyone. I think that using "their" inventory for feeding a baby was rude. You didn't ask, and just took it upon yourself that it was OK.
Skye on 01/29/2007:
Hugh, your'e killing me :D
Skye on 01/29/2007:
Couldn't edit my review to add this. I bet the new store you went to wouldn't have been so friendly if the baby had been fed there, without asking for permission to sit on their inventory that they are trying to sell. Imagine someone had been interested in that "ugly" chair, but changed their minds after seeing what they might have perceived as the store allowing.
spiderman2 on 01/29/2007:
Can you imagine how happy they would have been if that baby had spit up all over their chair? I think Grams would be the proud owner of an ugly clearance chair.
rhondam718732 on 01/29/2007:
I am amazed you posted this complaint. I am a mother as well and cannot for the life of me imagine plopping down on a store's merchandise to feed my child. NEVER. It was rude. That is their merchandise, not a food cafe. And as others pointed out, spitups happen and ugly or not, that was not your daughter's chair to get dirty. I think the employee handled it better than I would have. And PLEASE don't tell me she was breastfeeding.
Anonymous on 01/29/2007:
Rhondam, based on the tone of the posting, she almost certainly was.
Anonymous on 01/30/2007:
what the heck is "farding" LOL
mad_mom on 05/13/2007:
Sorry Grams, you are wrong about this one. Your daughter should have taken your grandchild out of the store to feed him. The world doesn't owe you or your daughter a place to dine, change a diaper, throw a fit, run wild etc.
killerklown on 09/07/2007:
People who breast feed in public should have their children taken away. White trash only breeds more white trash...
Slimjim on 09/07/2007:
I always am a bit put off by the entitlement people feel about breast feeding. Either give the baby a bottle filled with breast milk, or go in the bathroom or some other private place. It is extremely tacky IMHO and frankly a little rude, to be breast feeding in public when there are always options available.
jktshff1 on 09/07/2007:
rhondam...right on the money!!!
JenK on 11/01/2007:
I had a wonderful experience at the Comfort Shoppe. I was greeted professionally, given a lot of information about the furniture I was interested and treated very respectfully. They made sure I knew how to properly care for the leather and I purchased a long term warranty for a very reasonable price. The person who complained about this great store was in the wrong by assuming it is OK to feed children on furniture that is being sold.
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