Communications and Commerce, LLC

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Unjust unemployment
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INDIANAPOLIS, INDIANA -- I was sought out by this company to work for them in a management position. I was promised many things and assured that this would be a stable career path. The fact that all of that was untrue is not my issue with this company. I, along with others who were recruited by this company, was caught up in a corporate downsizing. That is acceptable. Especially with the Sept 11th tragedy, we anticipated such events to take place. However, no one could predict the inhumane manner in which this company would treat us. I would not expect a major corporation to have personal feelings or care too much about number 1244, however I would expect a company who eliminated my position to NOT interfere with my future outside of the company.
Communications and Commerce in Indianapolis, Indiana eliminated the positions of hundreds of employees. Hundreds of us from entry level customer service agents all the way up to project managers. Although we were assuming the downsize would be coming soon...we were not given advanced notice to prepare for other employment. Granted that is not a requirement...however, the company knew of the downsize and when it would occur nearly 30 days prior to the date. And to further their bad business practice they are now disputing our unemployment benefits with the state. They are claiming that they offered all of their employees other positions in other departments and that we refused the work. This is true...but not complete information. We were offered these positions at a 45% cut in pay, demotion from management to entry level, AND a change in shift from days to nights. Not to mention loss of seniority with the company as we would have to quit and be considered new hire employees.
Although we are getting the denial with the labor board straightened out so that we can collect our unemployment to pay our bills and feed our families...the matter on my mind is that this action is completely unnecessary. Comm.Comm is trying to find any means possible to rid themselves of us. We did not choose to leave. Had the offer been a little more reasonable, most of us would have stayed. It is very difficult to find a job now with the US at war and all that is going on...job searching is the last thing I want to be doing. I am upset that I was ensured a stable job that did not pan out...I am upset that they consider a demotion with a 45% cut in pay a "reasonable" offer...but most of all I am furious that they are in such a financial bind and in such a state of strife that they find the time to continuously drag down the ones they left behind. Communications and Commerce based in Salt Lake City, UT has delayed unemployment income for hundreds of it's eliminated employees for over 3 weeks now. 3 WEEKS ! These people have bills to pay and families to feed. While it is apparent they are inhumane and inconsiderate to this, we understand they are a good sized company and don't even really know who we are...BUT, we are people...we are Americans, we are Mothers and Fathers, and students, and tax payers. We are doing our part and looking desperatly for employment. We are not kicking back our heels and enjoying very little income at their expense. Unemployment is not designed for that. Unemployment is supposed to help me keep my daughter fed for a few weeks or so till I can find something else. Unemployment is a great AMERICAN I have never had to use in the 12 years that I have been able to work. I have never gone without a job for more that 2 weeks. 2 weeks in 12 years. We are not gold diggers...we are not moochers...we are hard working men and women who need a little help while we piece our lives back together from having Comm.Comm turn everything into utter chaos. Yet, we have to write a letter EVERY WEEK to the DWD stating the same facts over and over that we were offered positions and declined due to demotion and 45% cut in pay along with shift changes. The DWD says that we didn't have to take these jobs because of the demotion and cut in pay....yet Comm.Comm continues to send rebuttal letters to the workforce office denying to pay our unemployment benefits.
I am not sure if anything could be done about any of this...I really don't care what happens to Communications and Commerce, LLC. I want rid of them more than they could ever imagine wanting rid of me. However, I am due some aid while I search for employment...wether they like it or not...they are responsible for providing that aid to me and my hundreds of colleges. I just wish someone could get that through their heads and make them stop delaying the payments.
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Anonymous on 10/29/2001:
I agree....COMPLETELY!!!! I am another of Comm.Comm's finest that is desperatly searching for employment...but without my unemployment check AGAIN this week...I wouldn't have the gas in my car to go for an interview if I could get one wouldn't have paid for me to work in the demoted position they offered. That 45% cut in pay was enough for me to say no. By the time I would drive my child to daycare, pay for daycare, gas, and lunch I would be working for free. That 45% difference paid for those things. Then to add on the demotion and shift change would have me paying Comm.Comm to work for them. Finding child care on top of preschool to accommodate the hours they were offering would have run double for what I was already forking out. Comm.Comm is a perfect job for a MAN with no goals and a sturdy bag to haul out all the crap that Comm.Comm dishes out. The "Boys Club" out in Utah is set on one goal and that has to be Male empowerement. We had SEVERAL women running the Indianapolis office and things were just fine....suddenly...the head woman was fired and no time was wasted in eliminating the rest of the workforce that was primarily women. Guess they couldn't handle women knowing what they were doing. Yea....I'm pissed. Not because they are messing with my unemployment...but because there doesn't seem to be any reprocussions to this company for the way the run their business. Alec Brecker is a con artist. He had a great idea with Alan Truitt...a fabulous concept...but if you rip off one of your largest clients...VOICESTREAM WIRELESS....and treat your or women the way they do, then you are setting yourself up for failure. Hate to see that really was a great concept. Hopefully I'll suck enough ass someday to get the funds to run an outsourced call center PROPERLY and EFFICIENTLY and con them out of business.
Hey...a person can dream can't they.
I feel for the employees of Comm.Comm. Those working for SprintPC, USCell, MSN, Providian and the many other contracted companies Comm.Comm services. Some great people have come and gone from the wrath of Comm.Comm...I wish them all success.
Anonymous on 10/29/2001:
I would like to further expound on the comments made regarding this company. I was fortunate
enough to be employed by this company for 6 months in a management level position. A position
that I took feeling was a career growth opportunity, and when I started with this company, was
in fact proud to work their and encouraged their recruiting and hiring. Standing back and hindsight
being 20/20, I'm completely appalled that I would even entertain such an idea. We are talking about a
company who has no scruples for how they treat people, for how they recognize, nor do they have any
management tact what so ever. I can assure you from the top of the organziation down, I have
never in my life seen more unjust, unfounded terminations without cause in my life. In addition, I have
never seen a company, who has the audacity to label themselves in the communications organization have
such a lack thereof. We are talking about a company, who the Friday previous to the demise of
one project, assured in front of myself and all employees that nothing was at risk with the project, and throughout
the course of a weekend, continued phone calls, we were all still assured all was fine. On Mondy 9/17/01, by 145pm the
entire project, and all the employees who were assured on Friday that they're job was secured, were gone,
or offered entry level positions with a 45% pay cut. In addition, to that, they're insurance benefits would more than
double, and they had no option to elect out of it.

What I find odd is that this companys massive disorganization, had them failing to comply with COBRA conversion laws on all
insurance benefits. Further, they are now disputing the majority of unemployment claims? Does anyone realize that the
labor market is dry? That the majority of the people that worked there did so to provide for their families. I cannot name
how many employees I had that were single parents, striving to eek out an existence for their families.
6 weeks later the majority of these individuals are still hunting for a job. This company lies to employees, terminates for no
apparent reason, gives no reason, and the heads of this organization do not care. Is it right that you have a VP of Operations who
is allowed to demonstrate unacceptable behavior by yelling and screaming, and cursing at the top of his lungs just because he can,
is it right for him to decide for someone to just "fire" someone with no cause.

I can speak for all 200 people involved in my project, that this is not the way you manage people and become successful.
This is not the way you think of individuals who are now suffering to feed their families while our country is at war. I ask this company
to think of all the little children who will now not have fun at Halloween, Thanksgiving, or Christmas, due to their parents not working.
I ask this company to think about all the little children who will now not have all the appropriate medications they need because their
parents cannot afford them. Or perhaps those that go homeless as they cannot afford their homes, apartments, etc. Allowing these
employees their unemployment may just very well allow them to locate another job, and afford their families in the process.

Someone, somewhere, needs to recognize that this company fails to comply with normal industry standards,
that this company will do whatever possible to escape their moral obligation to people they threw out for no valid reason.
Please be assured that there are at least 150 of us who can and will draw media attention to the bad faith business
practices of this company if necessary.
Anonymous on 10/29/2001:
I am also one of the Management level positions that was eliminated from this company. I was brought in from a company that I had 8 years tenor at to build, and organize a workforce department at the Indianapolis office.
When I joined Comm. Comm I was assured of the tremendous career opportunity this would be for me, and how much knowledge and expertise I would bring to this company. As I began my career with Comm. Comm I was thrown head first into a massive corporate screw up. The left hand had no ideal what the right hand was doing. All strings wee still being pulled from the corporate offices in Utah. On a daily basis I had Managers, Supervisors, and agents in my office every 5 minutes demanding specific items from me. This would have been no problem had Comm. Comm given their employees the proper training they needed to do their jobs on a daily basis, instead of going with the throw them to the wolves philosophy.
I was hired on June 13th, I had the department completely under control within 2 months, and was escorted out of the building on September 7th.
I have no ill will against any of the people I worked with, actually I feel very sorry for them. I made a human decision to tell my employees that I knew was being let go a week in advance, I knew this was not what the company wanted, however the company doesn't have to live with the choices they make, nor do they have to live with the tormoil them impose on the lives of their employees, I do.
I had spoken to one of my former co-workers the Saturday after I was eliminated, he/she was so upset from what they were told not to let people know that they were being let go that he/she cried for a week. I was not about to do that to myself or to the people that worked for me.
I felt very sorry for the Director's that had to participate in my dismissal, the whole time assuring me that it had nothing to do with my performance, and that everyone that worked with me had the utmost respect for me.
I realize that there are times that eliminating postions is necessary, I just feel that there has to be a better way to handle the inhuman ways that major coporations choose to let go of the people. And then to fight the people on their unemployment benefits in ridiculous.
I don't feel that I have to wish anything on this company, they will ultimately bring about their own demise.
Anonymous on 10/29/2001:
To add to my colleagues previous opinions for which they sum it up quite well. This company had no regard to the situation they put me and my fellow employees in by putting a hold on our unemployment benefits while they try and dispute our claims, they know (CommComm) they did us all wrong from the beginning with the lies and empty promises ( bonuses ,Etc) But now to add insult to injury while we are trying to put our lives back together and no warning SURPRISE no unemployment checks last week or this week and the DWD cannot tell us when they will have an answer for us just to keep checking the status of our vouchers online. No answers and no checks do not feed a family or put a roof over their heads. I am fortunate that I am not a single parent but, as of last week my husband no longer has a job and I wonder if this will just be common practice for all employers to just cut off benefits with no warning.
Anonymous on 10/31/2001:
I'm with the others. However lets not completely bash all males. I'm a male and like the rest was downsized. I was let go and they even had a position in my department that I would have been qualified for, however they offered me a demotion like the rest. I declined and decided it was time to leave. I have been mislead, mistreated and lied to my face time and time again by my upper management staff.
People wonder why some go postal, I can understand now why that happens. I do not judge others and yes I do think Its a little funny how all women have been removed from upper management positions but I guess that's the glass ceiling effect hitting us right in the face. I thought Comm Comm would be different for everyone. I'm all for women rights, minorities, etc but lets not sterotype all men. lets come together and fight this company who is making everyones lives hell. Every knows the saying " what goes around comes around"
I encourage everyone who has been affecte by Comm Comm one way or another let your voice be heard, lets come together and fight, speak out to others, whatever it takes to have justice for everyone involved.
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