ROCK HILL, SOUTH CAROLINA -- I think the complaint is best described by going to the document where I have complained to everyone with no luck. It took over 3 years to get the required DMarc put in alone. I was even told not to pay anything by a supervisor in which we recorded it. The company still cut off our service leaving us with no internet or even 911! My wife had called 911 only to discover it did not work!