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Compusa

20 Reviews & Complaints

Top Customer Complaints & Reviews:

From: C Shane Blancett USAF/Retd To: Customer Service Director or your equivalent: Subject: Unprofessional and downright poor customer service at the store below...


Latest Reviews:

CompUSA Very Negative Experience - JVC video recorder
NAPERVILLE, ILLINOIS -- I'm typing this message in order to brig to somebody's attention the very negative experience I had at the CompUSA Naperville, ...
-- Complaint Posted by Pmick on 12/26/2010

Unprofessional/Unsatisfactory Customer service and store policies - Kingston 64gb DataTraveler Thumbdrive
BRANDON, FLORIDA -- From: C Shane Blancett USAF/Retd To: Customer Service Director or your equivalent: Subject: Unprofessional and downright ...
-- Complaint Posted by Shane1B on 04/21/2010

Customer Service----No response--Complaint
After downloading a software program I came to find that it was not compatible on my laptop. I promptly received a credit for ...
-- Informative Posted by Dfoi on 11/28/2007

CompUsa alleges water damage to brush away my claim - Compaq laptop
NORCROSS, GEORGIA -- I bought a Compaq laptop from CompUSA with 2 year extended warranty. It worked fine for about 14 months before I started ...
-- Complaint Posted by Alashraq on 11/21/2007

Closeout Sale of Defective Computers - Product Integrity - Close Outs
REDMOND, WASHINGTON -- I purchased an Acer laptop from aCompUSA store that was closing out in April of this year and have had 2 complete failures of ...
-- Complaint Posted by Bigdoga1 on 08/30/2007

Defective Products - Olevia 32 Inch TV
FRESNO, CALIFORNIA -- Bought a 32 in high-def TV and within 21 days it went out, had extended warranty, but they won't cover it until after manufacturers ...
-- Complaint Posted by Lee268 on 07/21/2007

Poor Customer Service Usless Insurance - Qosiom G35 A V650
NEW BRITAIN, CONNECTICUT -- I bought my QOSIMO G35 8/1/06 system crashed 11/7/06 restore cd would give wrong machine! error. Brought it in for service at ...
-- Informative Posted by Recoil on 05/30/2007

Deceptive Pricing - Garmin Nuvi 350
RIDGELAND, MISSISSIPPI -- During the last two days (April 19-20, 2007) I checked at the Ridgeland, MS store for a price on a Garmin Nuvi 350 GPS. I was ...
-- Complaint Posted by CanYouBelieveIt on 04/22/2007

Horrible Customer Service - 40
WICHITA, KS, LOUISIANA -- My husband and I decided to treat ourselves with a flat screen TV. We saw that Comp USA had a better price than the other guys. ...
-- Complaint Posted by Peeved consumer on 01/10/2007

Most incompetent and most unhelpful - Laptop purchase
BATON ROUGE, LOUISIANA -- This has been a long nightmare, but I'll try to be brief. In April 2004, I went in to buy a wireless laptop and a router for ...
-- Complaint Posted by Nuff2do on 01/08/2007

COMPUSA: Ruddest Employee I've Ever met (in 35 years)
NEW YORK, NEW YORK -- In all my 42 years I have NEVER met such a rude and unprofessional employee, in any store in America, Canada, Bahamas, England, ...
-- Informative Posted by Doctorcreator on 09/16/2006

Compusa is oldhat - internet vs brick and mortor
I cant tell you the last time I set foot in a compusa store. There are far better stores on the internet (newegg and tigerdirect ...
-- Informative Posted by Pocko on 08/14/2006

CompUSA are liars!!! Don't shop there!!!! - USB Cable Poor Service and Lying
DALLAS, TEXAS -- First off....don't ever shop at CompUSA unless you're looking to get ripped off or lied to. I had just bought a new computer ...
-- Complaint Posted by Abea on 06/02/2006

Simple repair turns to nightmare - computer repair
SEATTLE, WASHINGTON -- I brought my computer to compUSA's repair center because its power went out on Saturday, April 1st 2006. The receptionist quickly ...
-- Complaint Posted by Slim27 on 04/07/2006

CompUSA going so low to make money
Three months ago, I purchased a laptop opening a credit card account CompUSA offered at their store. It took me about an hour ...
-- Complaint Posted by Laqum on 03/14/2006

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