Top Customer Complaints & Reviews:
Consumers shopping at Conn's Appliance & Electronics stores need to beware. I purchased over $1,500 in appliances and was very unhappy with Conn's service.
I have been witness to two horrific accounts of rude customer service, overcharged billing, unwillingness to cooperate with existing warranties, and just overall poor business ethics.
Latest Reviews:
Return Policy - Window UnitBATON ROUGE, LOUISIANA -- I purchased a $269.00 A/C unit the night of a hurricane while running all over town getting supplies for my 80 year old mother ...
-- Complaint Posted by Nancyward on 09/03/2012
Remove service agreement - Washer MachineDALLAS, TEXAS -- I purchase a washer machine from Conn's on 4/13/12 with a two year extended service agreement. When the washer was delivered ...
-- Complaint Posted by Cliffbowetruc on 05/16/2012
What a Scam & Con - Mattress SetHARLINGEN, TEXAS -- Not sure if it really matters what I just experienced at a Conns store!! Went in to finance a mattress set, was told by the sales ...
-- Complaint Posted by Beckydale67 on 02/07/2012
Bad Customer Service and Returns - Portable ACHOUSTON, TEXAS -- We went to Conn’s and looked for a portable AC. One of the sales told us that it will make very little noise and when she showed ...
-- Complaint Posted by BeenrippedOFF on 06/20/2011
Bad Service - New RefrigeratorDALLAS, TEXAS -- We purchased a new Refrigerator after several attempts to have one delivered and waiting 4 days one did make it all the way into ...
-- Complaint Posted by Dallas Doll on 06/16/2011
Thieves - Washer, dryer and fridgeDALLAS, TEXAS -- Misinformation by salesperson:
Told me that my warranty was effective after the manufacture warranty was over. I purchased ...
-- Complaint Posted by Jory000 on 06/06/2011