ARLINGTON, TEXAS -- Consumers shopping at Conn's Appliance & Electronics stores need to beware. I purchased over $1,500 in appliances and was very unhappy with Conn's service. I was never told at the time of purchase about ... read full review6 Replies - Latest reply on 05/05/2008
Conn's Will Conn You For Sure
HOUSTON, TEXAS -- My experience with CONN'S has been by far the worst experience yet!!
PART 1: I went into the store Friday with a friend who was purchasing some merchandise. After listening to the sales pitch I thought ... read full review
BATON ROUGE, LOUISIANA -- I purchased a $269.00 A/C unit the night of a hurricane while running all over town getting supplies for my 80 year old mother in law so she would not need to sit in the heat should she loose electricity. ... read full review3 Replies - Latest reply on 09/04/2012
Deceptive Trade Practices
PASADENA, TEXAS -- I purchased a Washer, Dryer and Dishwasher from Conn's in Pasadena, TX on April 16, 2010. During the transaction, the sales person told me I was required to purchase property insurance to cover the items ... read full review4 Replies - Latest reply on 04/22/2010
Ok so yes I work for Conns and I don't have a problem doing my job but I just want to inform everyone that goes past due on their account of a few little facts.
-you go past due one day we are calling ... read full review3 Replies - Latest reply on 02/27/2009
Never Buy From Conn's. Ever!
BEAUMONT, TEXAS -- I have been witness to two horrific accounts of rude customer service, overcharged billing, unwillingness to cooperate with existing warranties, and just overall poor business ethics.
My first encounter ... read full review4 Replies - Latest reply on 04/06/2008
DALLAS, TEXAS -- Conn's Appliances will never be visited by my husband and I again despite the fact that we have in the past spent over $2,000.00 at their stores. We most recently purchased a kitchen gas range from their ... read full review1 Replies - Latest reply on 10/13/2013
No Interest scam, three ways.
MCALLEN, TEXAS -- A couple of years ago, we got a front loader Whirlpool Washer and Dryer from Conn's in McAllen, Texas. They were promoting a "No Interest" payment plan. So, like naive idiots, we jumped in with both ... read full review12 Replies - Latest reply on 08/28/2013
Extremely Poor Service Department
BATON ROUGE, LOUISIANA -- I purchased an ice maker from Conn's and also purchased the extended warranty. The appliance broke about three weeks before Christmas and we called for service. It took one week for someone to come to ... read full review4 Replies - Latest reply on 10/01/2008
Forgot to send my payment book
HOUSTON, TEXAS -- I just want to add my complaint about Conn's Appliances to this to help warn people about this shady operation. I bought a refrigerator from Conn's and they forgot to send me the payment book. When It ... read full review10 Replies - Latest reply on 01/13/2012
Bad Customer Service
FORT WORTH, TEXAS -- Please read this letter I sent to SVP, it explains it all:
I would like to first thank you for reading this email. I feel it very necessary to tell you about my recent ... read full review6 Replies - Latest reply on 06/20/2009
Faulty product, inadequate service
HOUSTON, TEXAS -- We recently purchased a Serta Marquis king size mattress from Conn's a few days after we got married. May 30, 2007. A few weeks after we received the bed it started sinking in the middle of the bed throughout ... read full review2 Replies - Latest reply on 11/22/2007
Do not buy from Conns
HOUSTON, TEXAS -- Conns has the worst customer service when it comes to having a service call. It has been 2 months since I placed a service call to have my Plasma TV fixed and they still have not fixed it.
I have ... read full review13 Replies - Latest reply on 06/26/2013
LEWISVILLE, TEXAS -- We bought a table from Conn's and have been making monthly payments. Somewhere along the line they changed to Bank of America for card processing. Bank of America is supposedly charging them $3 for every payment processed and rather than consider it a cost of doing business they passed the charge on to their customers. I have a hard time believing that such a big company could not negotiate a better deal on processing and feel that they are actually charging more for this than they are being charged.
1 Replies - Latest reply on 10/01/2013Add reply
I will not purchase from them again. I can't bring myself to do business with a company that charges you to pay your bill.
Conn's Just a Bunch of Con Artist
DALLAS, TEXAS -- We went to purchased a big screen TV and stove top. We were going to pay cash but the representative talked us into starting a same as cash credit account. We made our payments and a few months later ... read full review3 Replies - Latest reply on 08/24/2013