BROOKLYN, NEW YORK -- I have been dealing with this company for many years. I own the local cell phone store in New York and never had an issue. Other warranty companies don't even tell you what replacement you will be getting. I will stay unbiased and won't throw BIG warranty company names that send you refurbished items as replacements. With Consumer Priority Service at least you know you will be getting brand new and the best quality item in market as a replacement all the time.
1678 MCDONALD AVENUE BROOKLYN, NEW YORK -- In December 2008 I purchased 2 Magellan 4250-R GPS from the Factory Outlet Store with a free 2 year warranty provided by Consumer Priority Service. The cost was @ $179 each. Last month I returned one of the units for warranty repair to CPS and was informed it cannot be repaired. My choices are a replacement unit which is only guaranteed for 7 days or a check for $130(market value) that includes my $20 return shipment fee. FactoryOutletStore is still selling them for $179. Calls to both companies have been useless. Never buy from them again.