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Consumers Energy

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14 Reviews & Complaints

Company Contact Info
Contact Info: 212 W Michigan Avenue | Jackson, MI 49201-2236 | 517-788-0550 | www.cmsenergy.com

Top Customer Complaints & Reviews:

I've had an appliance service plan with Consumers Energy for 6 years now and last night my furnace stopped working. It was about 11:00 at night and about 15 degrees outside.
Today, Flint MI police checked a car parked in the driveway of a Flint MI.
Consumers Energy decides to estimate meters whenever they don't feel like coming out to your house and giving you an actual reading.


Latest Reviews:

Consumers Energy Sucks -- Complaint Posted by Head jo on 11/17/2011

Worst Utility Company I have ever seen - Gas
ROCHESTER HILLS, MICHIGAN -- Worst Utility Company I have ever seen. Worst Customer Support (they will make you wait like anything - Less Educated and Rude), ...
-- Informative Posted by Vinoth on 08/26/2011

No electricity!
SAGINAW, MICHIGAN -- As of July 1st, at approximately 11:30a. m., our electricity was turned off. We had lived in a house where the electricity resided ...
-- Complaint Posted by Brittanye on 07/04/2010

Dealing with incompetents and crooks - service and missleading
ROYAL OAK, MI 48073-1642, MICHIGAN -- Consumer Energy I called to connect the service a house I bought. Instead of notifying me to meet them at the property as ...
-- Complaint Posted by Bulbul on 04/27/2010

Service related - oil and service -- Complaint Posted by Oldyoungblood on 09/12/2009

Consumer Energy Gas User BEWARE! - excessive usage charges
Notice to all Consumer Energy Gas users. Please be advised that since January of 2009 I began receiving bills from Consumers ...
-- Complaint Posted by Consumer Energy Gas user Beware! on 07/21/2009

Terrible Service - Electricity Provider
PRESCOTT, MICHIGAN -- WOW!! Just terrible service!! I have tried to contact them thru their web site 3 times and no one has responded other then a ...
-- Complaint Posted by Witchkitty42 on 02/18/2009

Rip Off Takes Your Money And Leaves You Cold - Heating Oil
LONG ISLAND, NEW YORK -- They took our money every month on a budget plan. And then did not deliver oil we had over $1300 in our account and we come ...
-- Complaint Posted by Janetlb on 02/06/2009

No heat this winter - Heat
ROCHESTER HILLS, MICHIGAN -- I am deeply disturbed by consumer energy's thought process. They want $530.00 to be able to hook up heat in my home this winter, ...
-- Complaint Posted by Casc on 02/25/2008

Budget plan and atrocious customer service - Billing
MIDLAND, MICHIGAN -- I recently got into my own fight with CE and it has not yet been resolved... Just this last Thursday (2/14/2008) I received ...
-- Complaint Posted by Pet sitter on 02/16/2008

Service of oil equipment - no heating - Oil equipment service
HICKSVILLE, NEW YORK -- I called up the oil company about the equipment not functioning properly because heating wasn’t working properly. The dispatcher ...
-- Complaint Posted by RK on 02/11/2007

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