Billing, overcharging, disconnections
PHILADELPHIA, PENNSYLVANIA -- Never choose Cordia Communication as a phone servicer. This company has no idea how to handle a small business, probably because they are connected to VERIZON. I am a small business with 12 remote call ... read full review
Cordia Slammed my Mother
My 74-year-old mother was a Verizon customer and received a call about switching her plan. Believing she was talking to a Verizon employee, she asked if it was the plan she had seen advertised that she ... read full review6 Replies - Latest reply on 07/12/2008
NEW JERSEY -- My complaint with cordia commmunication is identical to those that I read on this site.
Some have wrote to the FCC and BBB. What was the outcome? Apparently not much. They slammed us in August of ... read full review
ON AUGUST27th 2011 I REPORTED MY TELEPHONE SERVICE WAS OUT OF ORDER, THE ASSOCIATE TOLD ME ON THE 31st of August a service person will be at my home at 7pm. On the first of September when I called to ... read full review1 Replies - Latest reply on 10/06/2011
They Lied - Repeatedly
WHITE PLAINS, NEW YORK -- A sales representative called on 1/12/11 while I was at work and spoke to my partner. Although she is on the phone bill, she is not aware of the details since I handle the bills.
Once the representative ... read full review1 Replies - Latest reply on 01/15/2011
I was sent to collections for an account I never had. I spent 1 hour on the phone with a customer service representative who had very broken English. They acknowledged that I never had an account but refused to provide me with any documetation to assist in removing this from my credit reports. The "supervisor" spoke worse English and repeated told me it was my problem to fix. Add reply
When I talked with someone about their plan, they told me it would be 20.00 a month. I asked them if I could make calls to Ireland and England on the plan. I was told that I could set up my cell phone on the plan and it would still be 20.00 a month. Then I received my first bill and two of the countries that are not accepted to call to a cell phone are Ireland and England. I feel they just wanted me to sign up, that they would say anything to please me.1 Replies - Latest reply on 10/26/2010Add reply
I was looking up on the internet for Cordia Comm. Company there was nothing. My mother was called to see if she would like to have long distance/local calling for $20.00 to $30.00 a month for being a senior citizen.
There is "NO" such a deal. the amount is up to $125.00.
How can they ask this of a person?
WHITE PLAINS, NEW YORK -- I am soo pissed with this company. They have been calling me non stop and claimed that they are linked with AT&T and can switch my number without a hassle and would charge me less than what I pay now. I said I would call back after I review their company and the next thing I know, they have switched me from AT&T without my verbal authorization. Funny thing is, I didn't even make an account with them. and the said they need to make an account to cancel the service. like what on earth is going on here.
People, please be sure not to pick up any calls from them. They would switch from your provider then make you pay a bill. They said they are sending me a bill but I don't wish to pay for it, since I never authorized a switch. I have contacted Better Business Bureau. Lets see what happens. But piece of advice, BEWARE!
Cordia Communication switched my phone service from my provider to their company without my authorization they should be investigated and put out of business.
1 Replies - Latest reply on 01/21/2009Add reply