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CoreComm

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13 Reviews & Complaints

Company Contact Info
Contact Info: 110 East 59th Street | New York, NY 10022

Top Customer Complaints & Reviews:

The customer support of this company is horrible. I was a customer of Corecomm for 6yrs and when I wanted to cancel my service, it took approximately 6months to do so.
I canceled service in 2004 and they continued to bill me through 2007 (my accounting department didn't tell me I was still being billed on my credit card).
I cancelled my account as instructed to do - 2 times via e-mail on June 14 then by fax on June 15.


Latest Reviews:

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Do Not Use This Company, They Will Try to Keep Your Money After Cancelling. - Internet
NEW YORK -- Turn and run away fast. This company is very unreliable and has told us nothing but lies from day one. We ordered their Internet ...
-- Complaint Posted by Chele0430 on 12/30/2012

Cancellation Issues - Internet Services
WILLIAMSVILLE, NEW YORK -- I called to cancel my account with CoreComm in June and was told by Customer Service that I had until July 23rd to cancel by ...
-- Complaint Posted by Bormal on 09/23/2010

Corecomm billing practices - Internet Service Provider
WILLIAMSVILLE, NEW YORK -- I contracted with ERINET in 1998. They became Corecomm at some point. When my 3 year contract was coming up for renewal I started ...
-- Complaint Posted by Cush2 on 04/06/2010

This Kind Of Customer Service Will Put A Company Out Of Business - Cancellation
CINCINNATI, OHIO -- I cancelled my account as instructed to do - 2 times via e-mail on June 14 then by fax on June 15. They never responded. Finally ...
-- Complaint Posted by 66classic on 07/24/2009

Very unproffesional workers - internet service
NEW YORK, NEW YORK -- After not being able to connect to this service I talked to Tech Support, and they were unable to help me I told them to cancel ...
-- Complaint Posted by Veryunproffesional on 07/17/2009

CoreComm is the Rudest, Most Ignorant Company Around! - Fraudulent Internet Account
Someone opened a fraudulent account in my name but used someone else's checking information. I called CoreComm numerous times ...
-- Complaint Posted by DSILBER on 05/29/2009

Fraudulent Practices - Dial-up Internet
WILLIAMSVILLE, NEW YORK -- I canceled service in 2004 and they continued to bill me through 2007 (my accounting department didn't tell me I was still being ...
-- Complaint Posted by Flyingpole on 10/02/2008

Corecomm Fraudulent Service - Cancellation
KENOSHA, WISCONSIN -- I sent three letters cancelling Corecom's poor service. They continued to bill me. Though I felt I did not owe them the $63.25 ...
-- Complaint Posted by Gillyflower on 08/12/2008

Canceling Service - Internet
DAYTON, OHIO -- The customer support of this company is horrible. I was a customer of Corecomm for 6yrs and when I wanted to cancel my service, ...
-- Complaint Posted by Ajsa on 06/18/2007

Poor company policies - Company policies
I have just moved from my apartment recently. I had corecomm as my phone provider. I called to get my phone shutoff on the ...
-- Complaint Posted by on 06/24/2001

Awful dial-up internet service
ELK GROVE VILLAGE, ILLINOIS -- I recently switched to corecomm because I thought it would be a better deal than Ameritech since it cost only a few dollars more, ...
-- Complaint Posted by on 06/07/2001

Poor customer service
SOUTHFIELD, MICHIGAN -- I am writing to voice my dissatisfaction with your company and its services. For over the last month I have been trying to get ...
-- Complaint Posted by on 06/04/2001

Switch to Corecomm - Phone/Internet Service -- Compliment Posted by on 03/16/2001

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