Top Customer Complaints & Reviews:
The customer support of this company is horrible. I was a customer of Corecomm for 6yrs and when I wanted to cancel my service, it took approximately 6months to do so.
I canceled service in 2004 and they continued to bill me through 2007 (my accounting department didn't tell me I was still being billed on my credit card).
I cancelled my account as instructed to do - 2 times via e-mail on June 14 then by fax on June 15.
Latest Reviews:
Cancellation Issues - Internet ServicesWILLIAMSVILLE, NEW YORK -- I called to cancel my account with CoreComm in June and was told by Customer Service that I had until July 23rd to cancel by ...
-- Complaint Posted by Bormal on 09/23/2010
Very unproffesional workers - internet serviceNEW YORK, NEW YORK -- After not being able to connect to this service I talked to Tech Support, and they were unable to help me I told them to cancel ...
-- Complaint Posted by Veryunproffesional on 07/17/2009
Fraudulent Practices - Dial-up InternetWILLIAMSVILLE, NEW YORK -- I canceled service in 2004 and they continued to bill me through 2007 (my accounting department didn't tell me I was still being ...
-- Complaint Posted by Flyingpole on 10/02/2008
Corecomm Fraudulent Service - CancellationKENOSHA, WISCONSIN -- I sent three letters cancelling Corecom's poor service. They continued to bill me. Though I felt I did not owe them the $63.25 ...
-- Complaint Posted by Gillyflower on 08/12/2008
Canceling Service - InternetDAYTON, OHIO -- The customer support of this company is horrible. I was a customer of Corecomm for 6yrs and when I wanted to cancel my service, ...
-- Complaint Posted by Ajsa on 06/18/2007
Poor company policies - Company policiesI have just moved from my apartment recently. I had corecomm as my phone provider. I called to get my phone shutoff on the ...
-- Complaint Posted by on 06/24/2001
Awful dial-up internet serviceELK GROVE VILLAGE, ILLINOIS -- I recently switched to corecomm because I thought it would be a better deal than Ameritech since it cost only a few dollars more, ...
-- Complaint Posted by on 06/07/2001
Poor customer serviceSOUTHFIELD, MICHIGAN -- I am writing to voice my dissatisfaction with your company and its services. For over the last month I have been trying to get ...
-- Complaint Posted by on 06/04/2001
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