REDDING, CA, ALASKA -- Recently, my driving record took a hard hit forcing me to look for a new Auto Insurance Company. I too was offered a reasonable telephone rate by Cost U-Less Insurance. I was asked to come to their office to sign papers. I sat in their office sooo long, I was tired and just wanted to get this over with. The rate kept going up and up. (The Broker told me that there was a small problem that she could clear up later and my rate would then go down (IT DIDN'T). I was asked to write two checks, 1) a DEPOSIT, 2) the FIRST MONTHS PREMIUM.
Two weeks later I found a broker who got me a rate LESS THAN HALF THE PRICE OF COST U-LESS. Cost U-Less 6 mo. Premium was over a thousand dollars, Schrader Insurance found a 6 mos. premium for $449 with NO FEE. Cost U-Less charged me a $220 broker fee for this expensive policy and did not even mention it to me. What they called a "deposit" turned out to be a non-refundable brokers fee. (By the way, the insurance company pays that fee. Talk about a double whammy.)
I spoke to customer service at COST U-LESS. They couldn't care less that I found a rate less than half of what they found. And, they refused to give me a refund. I am very happy with Schrader Insurance Agency in Redding. I got the best rate ever and no Brokers Fee. Cost U-Less Sucks!!!
CHICO, CALIFORNIA -- For anyone who is considering to get car insurance from this company. I want to make the consumer aware that this company is a car insurance broker, who have access to many different companies just like Eastwood Insurance does. When I called Cost U-less insurance from the Chico, CA. brach office they gave me a quote through the phone that I thought was a good deal. I showed up to their office and the quote change to a much higher insurance quote. They also charge me $250.00 for their broker fee.
My brother also went through this company and got charge the same price, when he cancelled his insurance a month later from Cost U-less Insurance they refused to give him a refund. I also run into one of their agents at a night club and I told her about my experience about her company. I told her that Cost U-Less Insurance was a rip-off company and she agreed to my story. I highly recommend not to get insurance from this company because their services and prices are bogus and extremely poor.