Giving Me The Run Around!
CHICAGO -- I recently was thinking of renewing my membership at your Lincoln Park location on Clyborn in Chicago, IL. However, my thoughts were instantly changed by the Customer Service, or should I say lack there ... read full review2 Replies - Latest reply on 06/23/2009
SUMNER, WASHINGTON -- I had a visit to a Costco Distribution Center; No bathrooms if you were not an employee no matter how long they had you waiting, people behaving as if it were a concentration camp walking around dressed in dark uniforms and looking at some paper in hand or if no paper at the ground, head down, no cooperation with the customer, no facilities, over a loudspeaker I was barked at as if in prison. This is how this company runs it's business, they cut cost, they cut out the most basic of standards to help a customer. I have the black card, no difference when it comes to courtesy or help than if you were a white card holder.
4 Replies - Latest reply on 02/16/2009Add reply
Go there once a month only for medicines and am thinking of changing that. Drugstore is better than Walgreens, that's not saying much.
Costco - Can Be Better
We have a family membership of the Costco club for more than 7 years. We love the Costco prices and buy all the day to day stuff from the near by Costco store.
One of the things that we do not like ... read full review4 Replies - Latest reply on 02/13/2009
Costco's poor treatment of customers
MARINA DEL REY, CALIFORNIA -- No real news here. Costco treats its customers like cattle. My last trip to Costco, Marina Del Rey, CA (which has a "D" rating by the local Better Business Bureau by the way) started with an unannounced ... read full review16 Replies - Latest reply on 01/31/2008
Costco food court cheap and good
PHOENIX,AZ -- I love Going to the Costco food court, to grab a bite, there food is cheap and good. I usually buy a hot dog for about a $1.60. And it comes with a drink and free refills, the hot dog is big and it fills ... read full review11 Replies - Latest reply on 01/22/2008
7 Replies - Latest reply on 08/10/2007Add reply
LAGUNA NIGUEL, CALIFORNIA -- Just a heads up on this product packaged by Costco. My son narrowly missed biting into a piece of the flank steak that had a one-inch long screw in it!!! I called corporate immediately and then took the package and screw back to the Costco warehouse. They have no idea how the screw got into the meat.
Scary thing was, the screw was black in color and blended perfectly with the cooked meat! Beware!
LIVONIA, MICHIGAN -- I think Costco has the best, most liveral return policy of any major retailer, or wholesaler. I have returned numerous items to them with never a hassle. The return policy for computers is outstanding, ... read full review6 Replies - Latest reply on 02/22/2007