Top Customer Complaints & Reviews:
I too am having trouble with this company. I wish I had done more research about this company before buying our futon there.
Latest Reviews:
Poor quality product - Bali Futon FrameThe Cottonwood Bali futon frame is poor craftmanship at its laziest. The instructions must have been poorly translated from ...
-- Complaint Posted by Parkw on 07/14/2011
Horrible, horrible, horrible - futonMADISON, WISCONSIN -- I would not recommend this business!!!!!! Do not use this company!!!!!! It has been over 3 weeks and I still can not get anyone ...
-- Complaint Posted by Goongirl on 02/23/2011
Warning - Vision Futon Warning On Date of 08/31/10 Place: http://www.cottonwoodfutons.com/futon/1597/ Company falsely advertised product, and sent ...
-- Complaint Posted by Dereck on 01/21/2011
Assembly nightmareMADISON, WISCONSIN -- I ordered a futon from Cottonwood a few weeks ago, got it and went to assemble it with a friend last night. On the website it ...
-- Complaint Posted by Jennylee on 07/25/2010
Fraudulent Product - Futon MattressMADISON, WISCONSIN -- The customer service over the phone was rude, nasty and ugly. After paying an extra $25 for rush delivery it took over 3 weeks ...
-- Complaint Posted by Morningjava on 06/07/2010
Poor Service - Futon CoverMADISON, WISCONSIN -- Bad service, stay away. They E-mailed me with my order confirmation stating in red letters highlighted in yellow that all items ...
-- Complaint Posted by Drsam on 09/12/2009
Cottonwood rip off - Futon CoverLOS ANGELES, CALIFORNIA -- Cottonwood sold a "machine washable" futon cover to me, but on the package it said "Dry clean only". I called them and they RUDELY ...
-- Complaint Posted by Cottonwoodbad on 02/15/2008
Do not buy from Cottonwood - Futons and FurnitureNEW ORLEANS, LOUISIANA -- I too am having trouble with this company. I wish I had done more research about this company before buying our futon there.
My ...
-- Informative Posted by Chrisb74 on 12/19/2007
Fraudulent Company - FutonDo NOT purchase any products from this company. a simple search reveals hundreds of dissatisfied customers and 100s more on the ...
-- Informative Posted by Cocofuton on 11/14/2007
Fraudulent service - FutonWe ordered and paid for their top of the line item --a stickley model futon. Because it was a custom item, we were told that ...
-- Complaint Posted by Mspence1963 on 10/10/2007
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