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Cottonwood Futons

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14 Reviews & Complaints

Top Customer Complaints & Reviews:

I too am having trouble with this company. I wish I had done more research about this company before buying our futon there.


Latest Reviews:

Poor quality product - Bali Futon Frame
The Cottonwood Bali futon frame is poor craftmanship at its laziest. The instructions must have been poorly translated from ...
-- Complaint Posted by Parkw on 07/14/2011

Horrible, horrible, horrible - futon
MADISON, WISCONSIN -- I would not recommend this business!!!!!! Do not use this company!!!!!! It has been over 3 weeks and I still can not get anyone ...
-- Complaint Posted by Goongirl on 02/23/2011

Warning - Vision Futon
Warning On Date of 08/31/10 Place: http://www.cottonwoodfutons.com/futon/1597/ Company falsely advertised product, and sent ...
-- Complaint Posted by Dereck on 01/21/2011

Terrible Customer Service - Futon cover and pillows
This company has about the worst customer service I've ever experienced. Actually there is NO customer service. I tried for 2 ...
-- Complaint Posted by DomainMan on 12/27/2010

Assembly nightmare
MADISON, WISCONSIN -- I ordered a futon from Cottonwood a few weeks ago, got it and went to assemble it with a friend last night. On the website it ...
-- Complaint Posted by Jennylee on 07/25/2010

Cottonwood Futons - Recommend do not buy from them - futons
WISCONSIN -- I am very dissatisfied with Cottonwood Futons. Like the person said in their last review - I wish I'd have done more research ...
-- Complaint Posted by Futon Fiasco on 07/07/2010

Fraudulent Product - Futon Mattress
MADISON, WISCONSIN -- The customer service over the phone was rude, nasty and ugly. After paying an extra $25 for rush delivery it took over 3 weeks ...
-- Complaint Posted by Morningjava on 06/07/2010

Hidden Charges & Poor Customer Service -- Complaint Posted by Joansie on 05/13/2010

Poor Service - Futon Cover
MADISON, WISCONSIN -- Bad service, stay away. They E-mailed me with my order confirmation stating in red letters highlighted in yellow that all items ...
-- Complaint Posted by Drsam on 09/12/2009

Do Not But From Cottonwood Futons - Futon Cover -- Complaint Posted by Cjp on 02/19/2008

Cottonwood rip off - Futon Cover
LOS ANGELES, CALIFORNIA -- Cottonwood sold a "machine washable" futon cover to me, but on the package it said "Dry clean only". I called them and they RUDELY ...
-- Complaint Posted by Cottonwoodbad on 02/15/2008

Do not buy from Cottonwood - Futons and Furniture
NEW ORLEANS, LOUISIANA -- I too am having trouble with this company. I wish I had done more research about this company before buying our futon there. My ...
-- Informative Posted by Chrisb74 on 12/19/2007

Fraudulent Company - Futon
Do NOT purchase any products from this company. a simple search reveals hundreds of dissatisfied customers and 100s more on the ...
-- Informative Posted by Cocofuton on 11/14/2007

Fraudulent service - Futon
We ordered and paid for their top of the line item --a stickley model futon. Because it was a custom item, we were told that ...
-- Complaint Posted by Mspence1963 on 10/10/2007

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