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Horrible Experience. Lack of Knowledge. Just want your Money.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DALLAS, TEXAS -- I Call Cowboy Bail Bonds few times before I went to actual office on 5/10/2016. I Spoke with three Different Reps giving me different information. I even receive a callback from someone in office assuring me that the Bond was able to be posted For this amount. As soon as I gather the funds I went to the office once again. I asked "Was it a Cash only Bond or am I able to pay percentage?" I was told "Looks as if everything is fine." I waited and waited. He attempt to contact the jail because he wasn't too sure. After no answer he tried few more times. Then I also advised representative that I had two small children with me. He wasn't considerate at all.

Long story short he seek assistance from co-worker where she was able to look up in the court system and it gave details information on bond not to mention I was asked very uncomfortable personal questions even about my references - questions that weren't on the company forms. I will Not recommend this Place to anyone. They'll Lure you there just to take your money without doing proper research on case.

Don't believe ANYTHING they say!
By -

DALLAS AND GARLAND, TEXAS -- We did not realize we were dealing with a bunch of unethical liars when we hired them to bail out our daughter on a dwi charge last summer. Then when her marine husband was re-stationed in California, they acted like she was not allowed to go with him. She had an attorney by that time but then he didn't show up in court and next thing you know she had a bond forfeiture. They called my wife and acted like they were going to put her in jail since she signed the papers. A few days ago our Marine son-in-law was given a couple weeks leave before being deployed in Afghanistan so they were going to come home for a few days.

They wanted to get this court issue straightened out while they were here but were concerned since our daughter was pregnant and was considered high-risk due to 3 previous miscarriages. Within hours after Justin arrived here in the car a bounty hunter was here throwing his weight around threatening to take Jodie to jail. (She wasn't here yet, since she was flying home because they thought the drive might be too much for her). I gave him my cell number and he assured me that we could bring her in and they wouldn't put her in jail or cause any undue stress to her or the unborn child.

He told me he would call me after he got it all set up and we could bring her in. At 5:30 am the next morning I am awakened by banging on the door and by a call from the bounty hunter who is in front of our house with 3 deputy sheriffs he has either lied to or buddied up to to help him do his dirty work. He called my cell phone when we didn't answer the door and lied about the sheriffs dept contacting him with a warrant, acting like he wasn't involved or even there.

We didn't realize the connection between Cowboys and the bounty hunter since he just wore a generic private investigator badge.. so when our daughter got home, my wife contacted Cowboys Bail Bonds and after getting several different stories on what would happen and how much it would cost.. (should have been a clue).. She took her down for the meeting. After being reminded of her condition, they assured us that she wouldn't have to go to jail. Just fill out the papers and a new court date would be set.. for another $750.00 or $800.00.. which is it?? Who knows, it's whatever they feel like at the time and then deny they told you different.

When they get there, while her mom is filling out more papers the same bounty hunter fellow took our daughter into another room and arrested her and carted her off to Lew ** with a grin. When I expressed my concern about my disappointment with their lies and the well being of my unborn grandchild.. his smug reply was "That's what I have attorneys and insurance for."

Disgusted over the unethical way they were doing business, my wife leaves, swearing to never do business with them again. Then just as we feared, after my wife arrives back at home, we get a call from our daughter crying who says she is having abdominal cramps and is being refused medical attention until after she sees a judge which could be two hours or more. I've seen wanted serial killers not get this much law enforcement attention but I guess they might be a little harder to find and more dangerous than the pregnant wife of an active duty marine.

Just because someone makes a mistake and gets arrested does not make them unhuman or unworthy of respect or consideration and certainly should not diminish their right to expect a bit of honesty with the companies they are forced to deal within the process. And to knowingly endanger the totally innocent unborn child, THAT should be criminal!

Do Not Use Cowboy Bail Bonds!
By -

GARLAND, TEXAS -- I recently went to Cowboy Bail Bonds in Garland Texas to acquire a bond for someone to get out of jail. I sat down at the desk and began filling out information they needed. During the time I sat there the person I was dealing with was talking on the phone the whole time. He actually had a phone on each ear, was on the computer for someone else and was shouting to his employee at the next desk. This should have been my first clue I was not going to get good service.

They told me over the phone before I arrived that the fee would bee $225.00 on a $1500.00 misdemeanor bond. When I got there the price went up $100.00 without any explanation. I paid them what they asked for as I just wanted to get this done. They told me they would have him out within about 2-3 hours.

I called after 3 hours and was told "we are working on it". In the meantime the person in jail called me to inform me that Cowboy Bail Bonds was not licensed to do a bail in Collin County. I called Cowboys and they assured me that they are able to do bonds in Collin County. After 11 hours of calling them and hearing "we are working on it" I get a call back from them telling me that their insurance company said it would be a loss if they did the bond unless I brought them $1100.00 more dollars. I was beside myself. They repeatedly lied to me all day. They never informed me that THEY ARE NOT LICENSED TO MAKE BONDS FOR COLLIN COUNTY.

They actually have to send the bond to someone in Collin county to re-do it. If they had been up front with me I could have easily did that myself and bypassed them all together. I told them I was coming in to get my money back and they said I could not get it back until the next day. RIDICULOUS considering I had given them cash. These people are dishonest, uncaring, deceitful people. DO NOT USE COWBOY BAIL BONDS unless you don't mind bad service. Google them. They have a horrible reputation. COWBOY BAIL BONDS IS A NIGHTMARE.

One Word: Incompetent, every step of the way.
By -

My experience with Cowboy Bail Bondsman was about as bad as it gets. From the convoluted sign-up, to the uninformed employees, to the apathetic management. There is no service with Cowboy.

They took my money for two bonds, then proceeded to drop them without notice and then continued to call me for my court dates, even though I hadn't been bonded there for two months. Stay away from Cowboy Bail Bondsman, unless you like having to buy bonds elsewhere after you find out that they have dropped your bond. The only way to know if Cowboy has dropped your bond is by asking your lawyer or when you find out you have a warrant. They can't even tell by looking at their own system. Do yourself a big favor and keep looking for a real bondsman that can actually help you.

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Cowboy Bail Bonds Rating:
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1.0 out of 5, based on 1 ratings and
4 reviews & complaints.
Contact Information:
Cowboy Bail Bonds
314 South Riverfront Boulevard
Dallas, TX 75207
214-571-1551 (ph)
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