On my bill Cox charges $ 19.99 for Cox TV Starter and $ 37.00 for Expanded Service.
1 Replies - Latest reply on 03/25/2011Add reply
If you look on the Guide all the channels in the Cox starter are are also listed in Expanded Service. It's redundant. They charge twice for the same channels.
If you have Expanded service why do you also need Cox Starter?
Cox plays hardball....
My efax carrier allows me to port my phone number to them at no additional charge for the port or to their annual service fee. So, not needing this additional fax line, I instructed my efax carrier to ... read full review4 Replies - Latest reply on 01/15/2012
Well, I usually don't waste time to write complaint online but I think I have enough with Cox. The problem is I am unable to use my primary email address to send or receive email. Also unable to add secondary email addresses. Tech support can not find the problem and it has been over a year and they still can't figure out why. I am going to Qwest. 1 Replies - Latest reply on 09/09/2010Add reply
Stole My Credit Card Information
From the get I should of known this company was a crock of you know what. Not only does every website that offers reviews have horrible horrible things to say about it, but Ive even encountered some of ... read full review
ALTANTA, GEORGIA -- I'm 60 years old. I worked for COX. I quit 2004 because they wanted me to build cable against the NEC/NESC and I wouldn't do it. After I left COX sold most of their cable systems in the Arkansas area. I have tried to hire back on sense 2007. The old management is gone. I have sent in over 100 resumes for some of the same job, but different part of the country and I haven't even had a interview. I can prove the resumes and the dates they were sent.
4 Replies - Latest reply on 06/13/2012Add reply
So to me this is either AGE DISCRIMINATION or BLACK BALLING.
LAS VEGAS, NEVADA -- Cox forced me to sign for a business internet connection to have use of emailing in Groups. After this expense they have cut my email services with no warning or message at all. My email capability has been severely limited for 5 days now. I spoke with 2 people on the phone and emailed the "support" email several times with no results. If you are in business (and want to stay that way), I advise you to choose someone other than Cox.Add reply
Upon requesting a bundled package with Cox, we were quoted a price per month. However, once the products had been installed, our bill was higher than what was quoted. When I called about the higher charges, I was told that what we had originally received a quote on, was no longer available. When I questioned a recent ad that I had seen with a bundled package for a lower price, I was told that if I got that it would take away my discounts and so it goes....with the price being still higher than we had quoted. Cox and all communication companies should be held to stricter policies regarding their quoted prices and be made to provide a written quote. I did mention that I would be making a complaint to a state commission in the hopes of getting this unfair practice changed.1 Replies - Latest reply on 03/12/2010Add reply
I DO not like cox communications for my cable service. the on demand never works, its sluggish when you push the channel up and down buttons and they never have anything half way decent to watch on their "awesome on demand feature"that you pay more for. I had direcTV before I switched to cox and it was sooo much better. you don't have a receiver in every room so in the other bedrooms you only have like 70 channels to watch. my kids like to watch cartoons right when they are going to bed but they can't because there are only TWO cartoon channels that they get on their TV, and most of the time at night there are no cartoons on those TWO channels! I am very unhappy with cox. Now, I haven't had any problems with their customer service, but then again I have only had cox for 2 weeks so we'll see. anyway if you have the option to get other cable/satelite service I would if I were you!! ecspecially if you had direcTV before! thanks for reading.1 Replies - Latest reply on 02/23/2010Add reply
Just found out That I'm not paying $16.99 for my Digital Service but $21.99 "FIVE DOLLARS MORE"! The Billing Representative, WHO WAS IN CANADA, told me that the charge was an up charge because I have second cable box on my account. I already pay $5.25 per box for a total $10.50 per month for my two cable boxes. What a Rip Off!!!!! 3 Replies - Latest reply on 02/04/2010Add reply
MANCHESTER, CONNECTICUT -- On Weds.(1-26-10) I called the Cable Co. to inquired about the HD-TV for free that the announced on TV. The representative I spoke to, pulled my acct. and told me "that the only step that I had to take ... read full review6 Replies - Latest reply on 01/30/2010
Horrible. Down 6 times in 4 months, each time at least 5 hours of complete outage. Yesterday at 9 AM I started having problems, they tested my modem, told me I was getting 25% packet loss. 2 hours later they call me to tell me that they have now discovered that the entire neighborhood has the problem. Surprise, Surprise, it is now 1 AM and I still have the problem, I can send and receive emails but if I attach even a small file it fails or maybe takes an hour to send. Cox service is terrible. The people on the phone try to help, but when you have 1 service truck for an entire state, what can we expect? maybe the CEO should be fired so they could use his $5 mil in salary to hire a second crew for Connecticut.1 Replies - Latest reply on 06/23/2009Add reply
How Do You Spell "Nightmare"? Cox
NEWPORT, MICHIGAN -- When I decided to move my business from one location to another in Newport, I investigated both Verizon and Cox to see who had the best rate for my needs: telephone, television, internet. At my prior ... read full review