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Cox Communications Inc

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186 Reviews & Complaints

Company Contact Info
Contact Info: 1400 Lake Hearn Dr. NE | Atlanta, GA 30319 | 404-843-5000 | www.cox.com

Top Customer Complaints & Reviews:

This is only my point of view of this major communications conglomerate, but with that being said, I believe they should be brought up on charges.
Yesterday my wife says the Internet is down. I unplug the cable modem and the router and then plug them back in.
Just wanted to inform as many people as possible as to some of the problems that cox communication does not disclose to you when selling you digital phone service.


Latest Reviews:

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3 Tries and Cox Still Can't Get It Right - Phone & Internet Connection
ARIZONA -- Since March 4 cox had been out to fix my services. Each time I've taken 2 hours out of my time to wait for them. Today no service. ...
-- Complaint Posted by Stewartphx18j on 03/24/2013

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Non-Customer Service -- Complaint Posted by Chrisj1025 on 10/28/2012

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Hurricane Aftermath Customer Service -- Complaint Posted by Jabnola on 09/07/2012

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Tired of Poor Customer Service From the Folks at Cox Communications - Cable TV, Phone and Internet Service
LAFAYETTE, LOUISIANA -- At least 4 years ago my billing address changed due to our home being annexed into the city limits of Breaux Bridge. Every other ...
-- Complaint Posted by Ctabor816 on 08/22/2012

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Cox Cable Discriminates - Communications
NEW ORLEANS, LOUISIANA -- I worked for Cox Cable in New Orleans for 12 years. The first 10 years were good. Cox wanted to do well in the cable business. ...
-- Informative Posted by Another Cox Victim on 06/13/2012

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Worst Company! - Internet Service, Customer Servie, TV Service
OMAHA, NEBRASKA -- Cox Communications is the worst company to work with. We have had nothing but problems and our bills keep getting higher and ...
-- Complaint Posted by Rippedoffbycox on 06/08/2012

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Cox install fee is a ripoff ! - Cox internet
BATON ROUGE, LOUISIANA -- I decided to go with Cox internet instead of pay $48 for 6mbps AT&T DSL service. Called one of the advertised specials on the ...
-- Complaint Posted by Mm73033 on 05/14/2012

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Cox Communications please get your act together! - Cox Communications cable services
ENFIELD, CONNECTICUT -- Instead of simplifying the process, Cox Communications makes it impossible to figure out: 1/ what services they actually provide, ...
-- Complaint Posted by Mal723 on 03/31/2012

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Unreliable service - cox internet service
GAINESVILLE, FLORIDA -- There are a intermittency and bandwidth problems 1. sometimes (happens evenings and sometimes on Saturday and Sunday the ...
-- Complaint Posted by Robert.buchler on 03/14/2012

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Unfair - Fees
SAN DIEGO, CALIFORNIA -- Cox Communications keeps raising its prices every month. I called them & removed a service to save a couple of dollars. When ...
-- Complaint Posted by Carmgraphics on 03/10/2012

DMCA Violation - Service Shutoff For Downloading A Copyrighted File - High Speed Internet
Yesterday my wife says the Internet is down. I unplug the cable modem and the router and then plug them back in. After the light ...
-- Informative Posted by Churro on 02/15/2012

Not my "friend in the digital age." - Cox Advanced TV.
PHOENIX, ARIZONA -- If I could give this horrible company negative stars I would. All the reps are nice and pleasant when there's an opportunity ...
-- Complaint Posted by Catvong48 on 12/27/2011

Everything - Tv, Phone Internet
PHOENIX, ARIZONA -- I transferred cox from my old house to my new house. A week later they shut off my TV, phone, internet. I called and they said ...
-- Complaint Posted by Molyhotta37 on 12/15/2011

COX TV– terrible service, user-unfriendly interface - COX cable TV
We switched to COX recently, but given an opportunity, we would switch in a heartbeat to any other cable company. Unfortunately ...
-- Complaint Posted by Dobrydy31 on 10/01/2011

Poor Customer Service
I cancelled my phone service because it wasn't necessary for me and my family. The day I cancelled, I paid all of my bills. A ...
-- Complaint Posted by Whofarted7725 on 09/22/2011

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