GREENWICH, CONNECTICUT -- I ordered Royal Doulton China from this seemingly very high end online store. I noticed my debit card had been charged. Received a response from the company saying my order was cancelled. The phone number given on the site is inoperable. Never spoke with a person. No response to my emails. My money was stolen that easily. I found out this company has stolen from countless others also.
3 Replies - Latest reply on 06/13/2009Add reply
Why is the site still on the internet? I doubt the company is actually located in Greenwich CT.
I had a very similar experience to the other person who posted about this company. I was in contact with customer service about a set of sterling silver flatware, they were responsive and said they would place a rush on the order. Now no one will respond to e-mails, the mailbox will not take any messages and the product never shipped. I am cancelling my credit card. 1 Replies - Latest reply on 06/04/2009Add reply
I ordered something from the Cozy Pineapple over three weeks ago and the item never came. I, like others on this review panel, repeatedly checked the order status. I called their customer service and I also got the message that the mailbox was full, try later. I reviewed the comments about this company and realize that I, too, have become another victim of this website!
This is a Total Scam and banks cannot trace anything back to the website! BEWARE!!!!!
Never answered my e-mails when I didn't receive what I ordered after they debited my Visa. I am going to complain to the PA Attorney Generals office. I feel I have been scammed. Add reply
CONNECTICUT -- I ordered something from the Cozy Pineapple over two weeks ago and the item never came. I repeatedly checked the order status and when I tried to cancel the order no one answered their customer service (mailbox full, try later). I then found this website with all the helpful reviews and decided to cancel my card today! They do not have a secure website where transactions are sent through a secure server so basically when you make a purchase from them you actually give THEM your credit card information and they can use it whenever they want. This is a Total Scam!1 Replies - Latest reply on 03/05/2009Add reply
The Cozy Pineapple is a Scam
GREENWICH, CONNECTICUT -- We agree with other reviews that The Cozy Pineapple is an Internet scam. Processes your order including credit card information, has product manufacturer's stock numbers and so on, but does not ship ... read full review5 Replies - Latest reply on 01/26/2012
I ordered a piece of glassware and all I got was an empty box with a convenient tracking number.
2 Replies - Latest reply on 01/02/2009Add reply
When I call, I can never get though. I think I've been ripped off!!
I wish I had read the other reviews for The Cozy Pineapple before I placed my order. There is no customer service and everything I have read in other reviews is absolutely true. There is no response to email, and the toll free number does not allow for messages to be left.
4 Replies - Latest reply on 09/05/2008Add reply
I am not sure how this company has remained in business, clearly this is a scam.
PALM BAY, FLORIDA -- I received my order from this company but not for Christmas, which I stated I needed it for when I ordered. I sent 4 emails with not responses back. Have tried calling dozens of times & voicemail is ALWAYS FULL no matter what time of day or week I call. Had to send back 1 plate that was chipped & all 4 accent plates (Mom already had 8). As of today, I have not received a credit to my credit card!! From the other review about this company, I guess I should count myself lucky I even received the product at all.
1 Replies - Latest reply on 05/19/2008Add reply
But now what do I do. I WANT MY MONEY BACK!!!!!
Non existent customer support. When you call the 1-800 number, you get a voice message stating that there is no room on their voice message machine. I have emailed them repeatedly for my order status update with no response.
10 Replies - Latest reply on 01/29/2008Add reply
Do not do business with them please.