Bad Customer Service From Cricket
TUCSON, ARIZONA -- I purchased a Kyocera K132 phone from Cricket on 6-22-07. I was told at that time the phone would be replaced if any defects where found in the first 30 days, there was no mention of a fee to replace ... read full review1 Replies - Latest reply on 01/22/2009
I purchased Cricket broadband about 3 weeks ago from a Cricket store no more than three blocks from my home. I tested the service in the store for internet connections and to specifically check to see if I could stream movies or music. In the store it worked, but at my home it would shut down after 10 minutes into the movie. I have Netflix and all I wanted to do was watch a movie! Cricket claims on it's advertising that for $50 per month you could stream movies, games, music but what they didn't tell you is that it's in ten minute increments! So, I tried to return the product the next day and I was told I could get my $50 back for the modem but not for the $50 of service. I was also told to sell my modem to someone else! WTF kinda crap is this. I am so reporting them to the Department of Justice for their deceptive and crappy service.Add reply
MEMPHIS, TENNESSEE -- Had a Cell hooked up and paid 35.00 insurance for a cell phone replacement. They sold the cell phone to someone else and gave them my number. They never resolved this issue nor replace my phone or repay me. This Company are Ali BA BA and the Cricket thieves. If you don't have high anxiety's you will after using Cricket Communication. Like Comcast Memphis, Tn. nothing but thieves that mislead and fraud the consumer and the state can really care less. Call the FCC. Cricket is a company out of Ca. They can care less about the Consumer.1 Replies - Latest reply on 09/20/2012Add reply
Terrible experience so far...
So far I have had my phone for 2 months, the phone itself seems pretty good (Motorola Slvr) and the reception service on the phone seem decent enough. I purchased my phone and plan online saving 20 bucks ... read full review