No Problem Moving from AT&T to Cricket Wireless
ALBANY, NEW YORK -- I was hesitant to drop AT&T to move to another carrier, but wanted to find a more reasonable alternative to the $150/month I was paying for two phones (and that was after my 22% corporate discount). The reviews I read that mentioned problems with Cricket Wireless were cause for concern, but I read later reviews that seemed favorable. These appeared during later summer and early fall, several months after Cricket was acquired by AT&T.
I decided to take the plunge and ordered one new smartphone for my wife (to replace an aging iPhone 3G) and a sim card for my HTC One. I also ordered Cricket's "Smart" plan, with unlimited calling and texts, and 3 GB of data for each phone. The phone, a ZTE Sonata, was free after a mail-in rebate.
The order arrived in just a couple of days and I activated both phones without a hitch. Our existing numbers ported over instantly and everything worked as advertised. The only issue was moving my wife's contacts from the iPhone to the Sonata, but I found software to do that fairly easily. All of my phone's contacts were intact. SMS messaging worked fine, as did data.
I did need to call Cricket customer service to have the two phones placed on one account (which also provided an additional $10/month discount). They picked up on the second ring and combined the accounts in just a couple of minutes. I could tell it was an off-shore service center, but the representative spoke excellent English and had everything completed in less than five minutes.
With Cricket, my monthly bill is now $80, compared to $150 with AT&T before.