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Cricket Wireless

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86 Reviews & Complaints

Top Customer Complaints & Reviews:

Hello everyone. I work for Cricket Communications. I have been with them for 2 years now, and am the manager at my store in the Milwaukee Wisconsin area.
I have happily been with Cricket since 2005 and have never had to deal with customer service before yesterday, 5/19/08. I was late in paying my bill and called the *611 number to pay up.
This is truly the worst buying experience I've ever had. I'm not talking about buying a phone, I'm talking about EVER.


Latest Reviews:

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Horrible Customer Service - Cell Phone
CHATTANOOGA, TENNESSEE -- Being a Cricket customer since its inception in Chattanooga TN approx. 20 yrs. I have decided to switch to AT&T wireless service. ...
-- Complaint Posted by Karlepperson on 05/06/2013

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Worst Buying Experience Ever - iPhone 5 With Service
HOUSTON, TEXAS -- This is truly the worst buying experience I've ever had. I'm not talking about buying a phone, I'm talking about EVER. My ...
-- Complaint Posted by Rivox1 on 02/06/2013

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Cricket ZTE Chorus phone is a Lemon! - mycricket.com
PHOENIX, ARIZONA -- I purchased a ZTE Chorus phone less than a month ago. Got the phone on Christmas eve. I have had nothing but trouble with the ...
-- Complaint Posted by Mofiddly on 01/13/2013

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Defective Phone! Chorus ZTE No Longer a Muve Music Phone! No Replacements! - Chorus ZTE Phone, Muve Music Plan
MILWAUKEE, WISCONSIN -- I bought the Chorus ZTE on 10/20/12 from the Cricket wireless website. Once I received my phone I called to activate it. While ...
-- Complaint Posted by Jadedescapes on 12/27/2012

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Nightmare! Avoid at all costs!! - smartphone plan
CHARLOTTE, NORTH CAROLINA -- I would have given this company 0 stars if that were possible. Avoid this place as if your life depends on it. The staff are ...
-- Complaint Posted by Somdaysn on 10/30/2012

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Be Careful of How Much Money is in Your Account - Cricket Pay-Go Service
I was on a $55 per month pay-go plan, and on the 1st of each month Cricket would take $55 out of my account to pay for another ...
-- Complaint Posted by CalliK on 09/27/2012

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I Love Cricket Wireless -- Compliment Posted by Mirandaroach10 on 09/12/2012

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Service - Just try to make a phone call 15 miles south of cincinnati OH. -- Complaint Posted by Larry noble on 08/25/2012

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Horrible Cell Phone Service Would Like to Get a Refund -- Complaint Posted by Cletuspippin6 on 04/05/2012

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Misinformation and No Refund - Muve Music Phone and Plan
PITTSBURGH, PENNSYLVANIA -- I got the ZTE Chorus Muve music phone online from myCricket.com, I called and got the phone activated and was told the only ...
-- Complaint Posted by Bri.mastrilli on 02/11/2012

Read this before you switch to Cricket - Huawei Ascend & $58.00 Pay As You Go Plan
I have the Huawei Ascend 3G Touch Screen and I regret the day I paid $189.99 x2 for these phones and made the switch to this ...
-- Complaint Posted by Keesha220b on 09/13/2011

I Paid For Activation And I Wasn't Aware Of All The Lines In My Account
I went to a authorized Cricket dealer and activated my phone for $55 and that was for the first month. Now that my bill is due ...
-- Complaint Posted by Dysonsameka8 on 08/29/2011

Stringing me along - wireless phone
ABERDEEN, MARYLAND -- My mother is on a fixed income and needs to have a phone so I got her one and pay the bill the best I can, because she is on ...
-- Complaint Posted by Chashenry on 07/14/2011

The Best Cell Phone/Service I ever had - Cricket Wireless Phone
I have been with Cricket Wireless cell phone service since the beginning of 2007 and would NEVER use or recommend any other wireless ...
-- Compliment Posted by Thoughtsnviews on 07/12/2011

Price Switch Without Notice - My bill is usually $145 per month for 3 phones& a broadband, now $240+
My bill is usually $145 per month for 3 phones& a broadband, now $240+. Cricket=lies! If you have Cricket... Beware they have ...
-- Complaint Posted by Ecca.king8 on 07/08/2011

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