SEATTLE, WASHINGTON -- We hired Critter Control to rid our house of rats, which we discovered shortly after we moved in. To make a long story short, we had a horrendous time with this company. Not only did they fail to solve our rat problem, it actually became much worse after we hired them. They did very shoddy, poor work.
But that wasn't the biggest problem. After hiring them, we soon realized that they were running a real scam operation.
Critter Control charged us large "monthly maintenance fees" PLUS extra fees every time that they caught a rat in one of their traps. After a while, we realized that they didn't have any incentive to prevent the rats from getting into our house. Why? Because they wanted to catch more rats and thus get extra fees from us.
If the rats disappeared from our property, they would have seen reduced revenue. Therefore, they let the problem go on as long as possible, until they had gained as much as they could from us, then they moved on to the next poor sucker.
Avoid Critter Control at all costs. They're a scam outfit. Please don't be taken in by them.