VOORHEES, NEW JERSEY -- In February, my husband and I closed on a refinance loan with the crooked Custom Mortgage Solutions lender in Voorhees, N.J., only to never get the funds! After our closing, we got no check, just more documents asking us to sign off on some changed deals!
In frustration, I complained to the New Jersey Department of Banking and Insurance, only to get screwed some more. This so-called watch-dog agency has yet to reply to my complaint, despite my sending documents that show how Custom Mortgage Solutions tried to change the deal after our closing.
I also got no results from the Better Business Bureau, since this bureau got no reply by Custom Mortgage Solutions after I complained.
After struggling for months to keep paying debts that were supposed to be paid by Custom Mortgage Solutions, I finally managed to get quickly refinanced with another company- E-Mortgage. This company took about one month to get us refinanced with checks in hand.
Please, consumers. Beware of lenders who arrange so-called "closings" on loans. We learned the hard way that there are some crooked lenders delivering nothing but broken promises!
VOORHEES, NEW JERSEY -- When i started a loan application with Custom Mortgage Solutions i was very skeptical. I had already been declined by several banks, and was beginning to beleive i would never buy a home for my family because of my credit. My night mare turned into a dream come true when i started working with Custom Mortgage. The loan officer told me what debts i needed to pay off to get my credit where it needed to be for them to finance us, then after i paid it off, he got my credit scores up, and from there he approved me for a loan, and later followed through to get my loan closed and help me purchase home. I have nothing but good things to say about Custom Mortgage, thank you for helping me and my family fulfill our dream of owning a home, and thank you for not just looking at my credit and turning me down, but helping me fix my problems and buy my home.4 Replies - Latest reply on 03/13/2006Add reply
VOORHEES, NEW JERSEY -- I thought that we were the only ones that had a bad experience with Custom Mortgage Solutions. My wife and I wanted to refinance our home back in November of 2005. We spent three month with this company giving us the run-around. They went as far as scheduling the closing on a certain day, then never even bothering to show up. Not even a phone call to let us know that they were not coming. This happened three times. In mid February they simply decided that they were not going to do our refinance. They never contacted us to let us know. Instead they contacted one of our creditors and told them that they would not be refinancing our mortgage. Our creditor is the one that called us to let us know what was going on. To make matters worse we had sent them a year worth of bank statements which they are now refusing to return. Not to mention the $195.00 application fee that was a waste. I say we get enough complaints and file a class action suit against Custom Mortgage Solutions, put them out of business for good.1 Replies - Latest reply on 04/02/2006Add reply