LANCASTER, PENNSYLVANIA -- I was not happy at all for their service, or for their attitude toward client. They often do not communicate very clearly about the availability of medicine, and that have resulted many times that I ... read full review3 Replies - Latest reply on 01/02/2013
DOLTON, ILLINOIS -- I'm complaining about the manager at this store. They have a photo section and I had some pictures made--when I went to pick them up no one knew about them, as he had told me to leave and come back in ... read full review1 Replies - Latest reply on 12/13/2012
LAGRANGE, GEORGIA -- Consumers beware!! You may need to keep your bottles monthly because this company will definitely mess up the amount of refills you have left! When you confront them, they will tell you they are linked to each other but the "problem" is at the "other" store. If they are "linked" why is there a problem anyways? They will definitely treat you rudely!! My only question is, how does a company still manage to be "the no.1 Drug store chain in the nation" with the poor customer service they give? I'm glad I left them, maybe others should think about it too!! There has to be another pharmacy that will treat you with respect and kindness that you deserve!!1 Replies - Latest reply on 11/04/2012Add reply
HICKORY, NORTH CAROLINA -- I ordered my medicine on the CVS website on Oct 14 and said I would pick up on Thurs. 18. On Oct 19 we stopped to pick up the prescription only to be told that they didn't have the order or the medicine.(this is not the first time this has happen). On Sat Oct 20 the website said the prescription was ready to be picked up. On Sun Oct 21 we got a phone call that the prescription was ready to be picked up. On Mon. Oct 22 I called CVS in Hickory and spoke with a staff member of the pharmacy and she said the prescription was ready to be picked up. On Mon. Oct 22, we stopped again, and again we were informed that the drug had not come in. This is heart Medicine. I live 12 miles to the nearest CVS and I am a senior.Add reply
ALL, MASSACHUSETTS -- So I receive a 25 per cent off all items not on sale. I go to CVS to stock up. I check out....the coupon for 25 off does not apply. They have an almost store wide "SALE" on items...."Buy one get ... read full review7 Replies - Latest reply on 09/15/2012
" CVS 25% off exclusive savings mailer" is a farce! Two days before the "sale" they put sale tags or two for one on 80% of the merchandise so you can't use the "25% off your purchase coupon". It's there way of selling slow selling items. 2 Replies - Latest reply on 09/07/2012Add reply
ACWORTH, GEORGIA -- CVS is now the only store I have ever been in to discriminate against me based solely on my age. As a well-educated 17 year old male, I'm not used to unfair treatment, but when my brother, his friend, ... read full review5 Replies - Latest reply on 07/29/2012
ELIZABETH AVE. FRANKLIN TWNSHP, NEW JERSEY -- The pharmacy (above) filled a prescription incorrectly and I had to return to the store three times before they were able to correct it. The first pharmacist said that the medical doctor wrote the prescription ... read full review4 Replies - Latest reply on 09/05/2012
WATERTOWN ST WATERTOWN, MASSACHUSETTS -- You employee a pharmacist named Zara, and I think you should know just what an asset she is to your company. She's always pleasant, helpful, and kind. She actually goes well beyond that. Her service is above and beyond the call of duty. As an elder, she always treats me with dignity and respect. Please make mention of this in her personnel file.
1 Replies - Latest reply on 07/20/2012Add reply
Also, at the front of the store is Vivian, always pleasant and caring. Please make mention of this in her personnel file.
It took over an hour for the Japanese lady to tell us after she said she could fill it... Only to come back and say she couldn't, as she's shaking her head yes!!!! Then her pharmacist came over and tried to explain that they only have one dose of antibiotics. 30 minutes later we figured out what they were saying. 1 Replies - Latest reply on 07/29/2012Add reply
Bad, Bad, CVS brand Calcium
CVS keeps rejecting my on-line review on their product - I will not praise it. The are 3 types of Calcium you'll find in markets: calcium Carbonate, Malatate, and Citrate. Calcium carbonate is the most ... read full review3 Replies - Latest reply on 08/17/2013
WOONSOCKET, RHODE ISLAND -- If for one minute anyone thinks that CVS cares about what the customer thinks you are living in a dream world. All they care about is the bottom line. That is why the run their stores the way they do, understaffed under managed and with complete disregard for customer safety.
3 Replies - Latest reply on 06/15/2012Add reply
If they hired and staffed their stores properly you would not see thieves loading up large bags of high dollar product walking out the door because there is only one person working the sales floor.
It is very sad because believe it or not they pass that cost on to you the customer.
You don't think their going to the it out of the six figure bonuses do you !
If you are an employee and say anything about it they will find a way to get rid of you.
If you confide in the upper management about things that are going in the district you will not last because they all ready knew about it. The worst part is when you name names. times and places and can prove it you will be history with out a doubt.
PHILADELPHIA, PENNSYLVANIA -- I would just like to make a request that if your a customer picking up or dropping off a prescription if you could be kind enough to put your phone down for a couple of minutes while the person in the ... read full review12 Replies - Latest reply on 06/08/2012
Mail-order= Declining Health
Recieved my prescription today and it was not my diabetic medication that I needed. Contacted the insurance and mail-order company and was told that it will be be 1-2 weeks later till I receive my correct ... read full review4 Replies - Latest reply on 05/31/2012
I witnessed a female manager degrade an employee and also carried a crass attitude towards me, very unprofessional. She acted as I fierce interrupting her day by asking for help. I have been a loyal customer for years now I will Never go back. 1 Replies - Latest reply on 05/31/2012Add reply