Awful Customer Service & Policy
MCCALLA, ALABAMA -- I received a CVS Money Order for something that I sold online. I took this money order that was for less than $20.00 to my local CVS. I went to a cashier and asked if they would cash the money order ... read full review7 Replies - Latest reply on 08/09/2008
ALL, MASSACHUSETTS -- So I receive a 25 per cent off all items not on sale. I go to CVS to stock up. I check out....the coupon for 25 off does not apply. They have an almost store wide "SALE" on items...."Buy one get ... read full review7 Replies - Latest reply on 09/15/2012
Bad, Bad, CVS brand Calcium
CVS keeps rejecting my on-line review on their product - I will not praise it. The are 3 types of Calcium you'll find in markets: calcium Carbonate, Malatate, and Citrate. Calcium carbonate is the most ... read full review3 Replies - Latest reply on 08/17/2013
Rude--Don't Care Or Try To Help !
POMPANO BEACH, FLORIDA -- I have been using the same CVS pharmacy for 8 years and after today I had enough of their rude, uncaring customer service.
I am on Medicare, every year they advertise free flu shots for Medicare. ... read full review3 Replies - Latest reply on 05/12/2012
Issued Wrong Prescription Dosage
HAVERHILL, MASSACHUSETTS -- On 2/9/10 I picked up a prescription for Pataday eye drops from CVS Pharmacy in Haverhill. When I arrived home I found a. 5 ml bottle of Pataday in the package, and this being the first experience with ... read full review8 Replies - Latest reply on 12/21/2010
What A Bunch Of Scammers
BROOKLYN, NEW YORK -- So I go in to buy something, when I come out my car is gone, I think it's ripped off, but turns out CVS had it towed, I call the towing company they return my car for $100 + tax. Why I ask, "we were told ... read full review13 Replies - Latest reply on 07/06/2009
MARYLAND -- My mother recently visited a CVS store in the Baltimore area. She is a smoker and attempted to purchase three(3) cartons of cigarettes at thizs particular store(Franklin Ave.). She was refused by a store ... read full review11 Replies - Latest reply on 01/07/2008
RHODE ISLAND -- I am an employee of CVS and I just would like to say, a pharmacists profession is much more than it appears. It is very easy for customers to complain about every little thing, but they don't realize ... read full review12 Replies - Latest reply on 07/01/2007
CVS Pharmacy employees stink
SPRINGFIELD, NEW JERSEY -- They don't pay enough to attract employees with common sense. I just watched a woman go up to the Rx window, hand in her script, and WAIT while it was filled. About ten minutes later, the same girl ... read full review39 Replies - Latest reply on 01/25/2011
Are You Customers Kidding Me?
I've been working as a pharmacy technician for less than a year, and I can say that never in my life have I encountered so many rude and obnoxious customers. Reading these reviews only validates that.
You ... read full review90 Replies - Latest reply on 08/14/2009
ACWORTH, GEORGIA -- CVS is now the only store I have ever been in to discriminate against me based solely on my age. As a well-educated 17 year old male, I'm not used to unfair treatment, but when my brother, his friend, ... read full review5 Replies - Latest reply on 07/29/2012
ELIZABETH AVE. FRANKLIN TWNSHP, NEW JERSEY -- The pharmacy (above) filled a prescription incorrectly and I had to return to the store three times before they were able to correct it. The first pharmacist said that the medical doctor wrote the prescription ... read full review4 Replies - Latest reply on 09/05/2012
Extra Bucks Rewards
TAMPA, FLORIDA -- I am just a bit concerned as to why a customer would need their CVS card just to use an extra bucks reward coupon. I gave my sister a 5 dollar extra buck coupon to use at CVS and because I wasn't with ... read full review1 Replies - Latest reply on 07/18/2012
Shorted My Prescription
TUCSON, ARIZONA -- I was shorted my pills on 3-1-12 at the CVS on Ina Rd in Tucson, AZ. I had been shorted before on another prescription, so I thought I better count these. Sure enough, I was short 4 pills! Not a big deal, ... read full review3 Replies - Latest reply on 03/03/2012