LAS VEGAS, NEVADA -- I ordered some ballet shoes to wear at my wedding. Not only were they really bad quality, they didn't fit. Even after all of the sizing recommendations, they were not the correct thing for me. I returned them and according to the website it would take 5 to 10 business days to receive a refund. It has now been 5-6 weeks and I have not been given a refund. I have sent many emails to this company as well as calling several times, only to be hung up on. I did get a hold of someone there who apologized and said that my refund had gotten off track and it would be taken care of that day. That was five days ago.
I would not recommend that anyone order from this company. They are not about the customer, they are about keeping people's money without rendering a service.