Declined But I Have Excellent Credit
WARNERVILLE, NEW YORK -- By the advise of a friend, I wanted to order a Dell Laptop for my son for Christmas. I called Customer Service to process my order and they sent me to their financial dept to check my credit. They declined ... read full review5 Replies - Latest reply on 11/19/2008
Please everyone, do not buy a Dell if you are going to finance it. If you pay on line and have them take out the date it's due than Dell Financial Services will charge you a late charge. They have been charging me for over a year until I found out what they were doing. The refused to refund all my money and told me that they service they deal with will take the money out on the due date but it does not post to them until the next day. I have closed my account and will never deal with these people over in India again. They are the ones that own Dell! Don't buy a Dell.1 Replies - Latest reply on 01/25/2011Add reply
Inability to Correct Issues
We lease several computers through DFS. They had our address wrong on one of our computer leases (transposed 2 of the digits in our PO Box number) so we did not receive the invoices. I tried many times ... read full review1 Replies - Latest reply on 10/29/2010
BUTTE, MONTANTA -- I would like to caution Dell Financial account holders that IF they have an open account which hasn't been used in several years or more to immediately close it out!
2 Replies - Latest reply on 03/08/2009Add reply
Even though alerted someone had accessed the account, and they said the purchase had been stopped, I was notified that I had to pay the $1,000 forgery to the account.
I did all they requested, calling, answering questions, filling out forms to no avail.
This Service seems to be run by conniving, money-hungry people who thrive by bilking their customers and giving them a royal run-around when
pursuing resolution of problems.
Dell Financial Services is an absolute NIGHTMARE! They use every loan shark policy in the book. You will be harassed in the middle of the night, on weekends, and on holidays for their mistakes. They will not answer email or letters. Phone calls are from/to non-English speaking robots reading scripts. BEWARE -- IF YOU DEAL WITH DELL FINANCIAL SERVICES, YOU WILL REGRET IT!!! 4 Replies - Latest reply on 01/27/2009Add reply