WOLVERHAMPTON, WEST VIRGINIA -- I bought my DELL laptop in 2008. Since I bought it never worked properly, I have spent £180 on it and it still gives me blue screen unexpected window shutdown problem. I called customer service because had a window update problem regarding window Vista service pack1, answer was update is free but have to pay for service. On the other hand Norton antivirus helped me free for 2 days to sort Dell problem. Never Ever recommend DELL.
Don't buy DELL computers! I'm going back to my cheap and reliable ACER computer. I bought a new DELL computer 2 months ago. It worked fine to a few weeks. It start skipping letters and there were unwanted cursor moves. Called Technical Support and they charged me $200 to "fix it", but really just removed ALL of the software after being on the phone for over 3 hours. I can only surf the Web now (sometimes). This computer is TERRIBLE!!! I will never buy a DELL computer again!!!