Demondtrond Dodge

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Need my truck issues resolved
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CONROE, TEXAS -- 2009 Dodge 1500 pickup truck was taken into the dealer to correct the following issues:

1) Dangerous bouncing of the front end of the truck, especially on concrete roads and through curves....
Demontrond Dodge response: Service representative said they looked from underneath and physically (by hand) shook the front suspension; nothing found. He stated that he could not check the alignment because he would have to charge me ???? I don’t care about the charges if you can fix this safety issue.

2) Truck mileage decreased dramatically after taking the truck for service…
Demondtron Dodge response: The service was at 35K miles. I had requested the 30K mile service. Prior to taking the truck to the dealership, I was obtaining approximately 18 mpg city and 21 mpg highway with the variable piston operation. After leaving the dealership, the mileage decreased to 15.5 city and 16.5 highway. After calling the dealership about the issue, I was told that the mileage I’m now getting on the truck in “normal”.

3) Truck doors creaked loudly after 10K miles…
Demondtron Dodge lubricated to briefly to quiet. Now the passenger door creaks loudly again. I apply WD-40 every month or two to quiet.

4) HVAC damper controlling the “recycle/outside air” vent system randomly opens and closes with no control changes…
Demontrond Dodge investigated and said they found nothing wrong. HVAC damper issue still persists.

5) Loud tapping underneath passenger-side dash…
Have found no correlation with the loud tapping and the operation of the truck. Occurs almost every startup and at times while driving down the road. Due to previous poor responses from Demontrond Dodge Service, I have not taken the truck to them as they never resolve anything (see above listing).

My company has purchased four Dodge pickup trucks in four years. My truck will be the last Dodge, due to unresolved service issues by Demontrond Dodge. They call the dealers “dodge” for a very good reason.
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User Replies:
Churro on 06/20/2011:
I have a 2006 Dodge Ram 1500 and it doesn't look like they've improved a darn thing.

"HVAC damper controlling the “recycle/outside air” vent system randomly opens and closes with no control changes… "

My re-circ door broke blocking the flow of air. I had two choices. Remove the entire dashboard to replace the door or remove the blower motor then remove the damaged door. Eh, I have no re-circ.

"Truck doors creaked loudly after 10K miles… "

My passenger door hinge slipped enough that when the fourteen year opened the door it pooped a dent in the fender thereby creating a gap thereby creating the most gawd awful air whistle squeal at 30+ MPH.

Here's some more things you can look forward to

1. Rear light socket base went out for no reason whatsoever.

2. Front bearings went out at about 15K miles. (recall)

3. Battery cable malfunctioned ???? at about 20K miles.

4. Transmission slow to engage, slow to shift and sometimes feels like neutral regardless of shifter position.

5. Seatbelt sensor went out at about 25K resulting in the seat belt alarm chiming NON-STOP.

I've got more but I do my best to block them out.

Good luck and good review.
ChuhBaca on 06/21/2011:
Sounds like you just got a bad truck; Dodge or otherwise. If you can't get some kind of action or reimbursement, and you are in a position to do so, it would probably be best to trade it in. Cut your losses by going with a used vehicle. I had lots of issues with a Dakota I used to own. Those little (and not-so-little) just eat at you and you. My stress level went down when I traded it in.
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