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DHL

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304 Reviews & Complaints

Company Contact Info
Contact Info: 333 Twin Dolphin Drive | Redwood City, CA 94065 | 650-593-7474 | www.dhl-usa.com

Top Customer Complaints & Reviews:

I placed three orders in early April on Amazon.com, one for an external hard drive and two for books. Amazon now uses DHL's @Home service for delivery (at least to my area, rural Oregon).
Everyone here is making all these bad reviews about DHL and how horrible they are and how they should be out of business, to start DHL is owned by the LARGEST courier company in the world and will never go out of business, in the Forbes 500 list they are 4th on the list!
I order a lot of merchandise over the internet and have had a few companies ship to me via DHL. I must say that out of the last 5 deliveries, there have been problems with all 5.


Latest Reviews:

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A Bunch of Excuses for "Guaranteed delivery." - Express
We had papers that needed to move from Maryland to a province of China within 10 days. I sent them USPS for about $18 and my ...
-- Complaint Posted by Isoluck on 02/13/2013

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Not Good Customer Service - Delivery - Posting -- Complaint Posted by Car65_1 on 01/22/2013

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Horrible Service - Overnight Express From Overseas -- Complaint Posted by Grwaitemd on 01/16/2013

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Fraudulent claim
TEXAS -- I got a phone call from my credit card companies' fraud dept. It seems someone stole my credit card number, and charged over ...
-- Complaint Posted by Scsaw556 on 11/13/2012

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DHL Lost My Important Documents
BELGIUM -- My documents were sent from Belgium to Spain a month ago. The sender paid for express shipment, but I still haven't got anything ...
-- Complaint Posted by Rahnoush on 10/21/2012

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Poor Service and Useless Customer Service! - Shipment
NEPEAN -- DHL left me a note saying that they couldn't deliver the package and that tomorrow they will try again. Since that package was ...
-- Complaint Posted by Bensikler on 05/30/2012

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DHL Poor Service & Expensive - Delivery -- Complaint Posted by Philcar1 on 05/18/2012

Dishonest DHL - DHL Express Guaranteed Next Day Delivery
UK -- A division of Lloyds Banking Group entrusted DHL with my title deeds on a guaranteed next day delivery service. DHL failed ...
-- Complaint Posted by Howard_dare on 01/11/2012

You can tell a lot about a company by how they treat their employees - Mail
CARSON, CALIFORNIA -- I worked for DHL briefly, not a place to work permanently because they contract out so even after a year of working there you ...
-- Complaint Posted by Thatbaddestb_6959 on 12/29/2011

Awful Customer Service and Yet the most expensive
IRVINE, CALIFORNIA -- Although my shipment arrived two days late evening time to the area airport, I was not allowed to pick up because the DHL office ...
-- Informative Posted by Tariq70048 on 12/15/2011

DHL: late yet again
MONTREAL -- Like many of you, I have been buying clothes, computers, etc. on the internet for years. Each time the courrier company is DHL, ...
-- Complaint Posted by Bible232 on 12/07/2011

Horrible Customer Service - Billing/Customer Service
TENNESSEE -- I received a package from a shipper, in which my cost on the shipment was FREE. I have all this documented, DHL asked me email ...
-- Complaint Posted by Lisatmilligan73 on 11/17/2011

DHL Canada Sucks!! - Delivery
TORONTO -- DHL Canada Sucks!!! I've got a delivery from England to my residence in Scarborough, Ontario. DHL Canada is making this delivery ...
-- Complaint Posted by Khan.shuab56 on 10/26/2011

Pathetic Service, Felt like a practical Joke. - Shipping Internationally
CALGARY -- The DHL website is difficult to navigate and the phone number is not obviously found. The phone line is terrible with major ...
-- Complaint Posted by Waelmansour201081 on 10/19/2011

The mass layoffs of permanent workers in Grand Prairie - Jobs
From May of 2011 through the summer, DHL Global mail has pitted manager against manager to layoff most of the permanent employees ...
-- Complaint Posted by Letshookup56 on 09/07/2011

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