DHL ROCKS (literally)
I order very regularly from oversees. An average pkg takes usually takes 6 days to get to me from when I order including clearing customs. So I order the 20th this time, it takes until the 27th before ... read full review
DHL will ruin Amazon.com
OREGON -- I placed three orders in early April on Amazon.com, one for an external hard drive and two for books. Amazon now uses DHL's @Home service for delivery (at least to my area, rural Oregon). Tracking the ... read full review11 Replies - Latest reply on 10/03/2013
DHL LOST MY PACKAGE
FREDERICK, MARYLAND --
My name is Carolina Garcia
I sent a package to Mexico from Washington D.C on October 1st 2003. The package arrived safe to Mexico city but then some customs problems delay the delivery. As this ... read full review2 Replies - Latest reply on 11/07/2006
No delivery - bad service
FLORIDA -- I got notice from an overseas company in China that my shipment left on Tuesday evening - and I received tracking
Then I tracked and tracked - to my utter shock and happiness, it was in American by ... read full review3 Replies - Latest reply on 08/12/2010
Will never use DHL again!
CAMBRIDGE, MASSACHUSETTS -- Had a package shipped to me in Cambridge, MA via DHL. Tracking said it was due on a Wednesday. I stayed home from work on that day for delivery. The package never came. Called DHL, was told it had been ... read full review1 Replies - Latest reply on 10/10/2007
DHL Canada Sucks!!
TORONTO -- DHL Canada Sucks!!!
I've got a delivery from England to my residence in Scarborough, Ontario. DHL Canada is making this delivery so hard that seems like they are trying to deliver this package to ... read full review2 Replies - Latest reply on 12/07/2011
DHL Delivery Modesto, CA
MODESTO, CALIFORNIA -- I was supposed to receive a package this week and it was 4 days overdue. I looked at tracking and it said delivered 4 days ago and the signature was NOT MINE! I have no idea who signed for my shipment ... read full review6 Replies - Latest reply on 10/19/2008
SINGAPORE, TEXAS -- I do not know if i am sending this to the right department or not. This mail is about the reckless attitude shown by DHL. I am extremely disappointed by the service of DHL. My sister had sent a courier 2nd August 2007 and she was made to believe that the courier will reach IRAN with in 5 days today is 8th of August and still i haven't got the courier and she had paid a huge amount of 100$.
1 Replies - Latest reply on 08/08/2007Add reply
My tracking number :1023324503
And the web tracking still show that shipment is picked up at Singapore. These are documents which contain my Singapore visa which is really important as i have to go to Singapore. When i called the customer service there they gave a reckless answer saying they do not know and even DHL Singapore has also given the same answer. I seriously do not understand what kind of service you are giving to the customers after paying such huge amounts. We are unable to track where the package is also.
Bad employers, no morals or ethics
FT. COLLINS/ LOVELAND, COLORADO -- Who out there really understands what it means to work in a at will
employment state. I found out on sept 15th 2005 what it means. It means
that a person who shows up to work every single day never ... read full review
DHL is an EXCELLENT Delivery Courier
NIAGARA FALLS, NEW YORK -- Everyone here is making all these bad reviews about DHL and how horrible they are and how they should be out of business, to start DHL is owned by the LARGEST courier company in the world and will never ... read full review46 Replies - Latest reply on 01/07/2014
FORT MCMURRAY -- If possible, do not choose this service.
1 Replies - Latest reply on 08/01/2013Add reply
1) Without notice, they randomly put a 16$ charge in my package. When I ordered from flatironexperts I had already paid for the shipping.
2) Because of the extra fee they put on my package they are unable to just leave it at my doorstep. Since like regular people I work mon-fri I am unable to meet the delivery person at the door to pay for it myself. I phoned in to Loomis express which works for DHL (Loomis express is the company that gets the shipments from DHL I think and delivers it door to door) about this fee and they said I am not able to pay for it online. Just on the phone. OH THE PHONE
2) Contacting DHL on the phone. I home around 5pm from work and I called this 18553457447 at 5:30pm (the business hours are something - 6:00pm) should be ok right? NOPE. It was an automated voice message saying it was closed.
I have sneak into the bathroom tomorrow at work to call them again. Words can not describe my frustration at this point. It should not be this difficult.
This is the first complaint I have ever written so it shows how terrible the service really is.
BELGIUM -- My documents were sent from Belgium to Spain a month ago. The sender paid for express shipment, but I still haven't got anything yet.
I'm still waiting, wasting my time and money over this problem. The customer service doesn't have answers to my questions.
DHL is helpless to solve problems that are caused by them. There is a lack in communication.
I will never use this ,..,., again and don't you either, a little extra money better than headache.
Get Fixed with DHL
KUWAIT -- Due to ramadan timing DHL is set 5 minutes early always.
Shipment got cleared off the Kuwait customs on Thursday and was not shelved for delivery till Friday morning. ( as informed by the front desk ... read full review4 Replies - Latest reply on 08/17/2010