CARIBBEAN ISANDS -- Do not listen to Royal Caribbean or any cruise lines who tell you that you can trust Diamonds International. Purchased a $9800 loose diamond that I got home and got appraised for $3000. Spend a lot of time and money for a GIA appraisal to finally get a refund from them. It cost me $400 total includig appraisals, return postage, faxes, etc.
The clarity grade was 3 grades lower than the SI2 they told me it was and the color was one grade lower. They would NOT have given a refund unless one of the gradings was 2 or more grades below, not if every one was 1 below. Royal Caribbean supposedly guarantee that you will be happy, but that is not true either. They were no help, I got the refund through my own efforts and expenses. And I still have a paid of diamond stud earrings which are worth $500 less than I paid.
I am not willing to go through a month of hell and a bunch of money for them. I did not get any type of apology from RC or from Diamonds International for deceiving me.
18,000 Diamond Fell Out Of Setting
NEW YORK, NEW YORK -- Purchased a $4200 setting and a $18,000 diamond from Diamonds International in St. Martin back in April 2011. Diamond actually fell out of the setting on Thanksgiving Day 2012. My local jeweler did ... read full review3 Replies - Latest reply on 01/31/2013
Update on my previous post. I received my bracelet back from DI and lo and behold, it is just the same as it was when I returned it to them. The clasp still does not hold. They could care less. Think twice before you even walk into their stores. I have a feeling that this isn't going to be resolved by them as they could care less.
2 Replies - Latest reply on 06/09/2011Add reply
We just came back from being on the Carnival Dream. We had a port at Costa Maya. We liked the ring and ask how much? "6,000---no, I asked for a better deal 3 times. The store manager called New York and we agreed for 2,600. Even, the gentleman from the cruise ship that specializes in jewelry said "It was a great deal" We were told that it would "appraise 6,000 to 7,000. Brought it back and it appraised for 3,700.
4 Replies - Latest reply on 08/02/2011Add reply
The bottom line is they were very misleading. They won't let me send it back. They will give me store credit.
Overcharge with no refunds.
NASSAU, BAHAMAS -- I purchased a watch for my husband at the Diamond's International in Nassau, Bahamas. I was not looking for an expensive piece and found an ESQ watch (by Movado) for $195.00. The sales manager offered ... read full review4 Replies - Latest reply on 01/30/2010
I would like to tell anyone to stay away from Diamonds International for ring purchases, they have inferior jewelers setting their stones, I lost my .58 carat brilliant round diamond less than a month after having the ring. Add reply
Beware of Diamonds International
My husband and I purchased a diamond ring in Aruba from Diamonds International. To make a very long story short, the stone was neither the color nor the clarity that they had stated and worse, they chipped ... read full review
Over Priced Diamonds - No Refund
CARIBBEAN CRUISE -- Diamonds International - Unscrupulous Business Practices
Buying a diamond is filled with anticipation, as most people do not understand the small differences that change the quality of a stone and ... read full review1 Replies - Latest reply on 09/02/2006