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Dillard's

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86 Reviews & Complaints

Company Contact Info
Contact Info: 1600 Cantrell Rd | Little Rock, AR 72201 | www.dillards.com

Top Customer Complaints & Reviews:

I am a former Dillard's Sales Associate I worked for the company for 1 year back in 2001.
Let’s get started! For about 7 months I was an employee at a Brand New Dillard’s in Arizona, Ill say it was the one at the new outdoor mall / Village. I was originally hired for fragrances.
Dillards in Victoria is the most horrible place to work for. The management team talks about their employees to everyone except the employee they should be talking to.


Latest Reviews:

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Won't Exchange Vera Bradley Products
LEWISVILLE, TEXAS -- Our daughter received a Vera Bradley mini-hipster as a gift and wanted to exchange it for the same item in another pattern. ...
-- Complaint Posted by Timothyecheek on 04/18/2013

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Poor Customer Services - Cosmetic
TEMPLE, TEXAS -- On 3/29/13,at 2:12pm, I was shopping in the Temple Mall, I decide to visit Dillard cosmetic counter. There I met sales representative ...
-- Complaint Posted by on 04/07/2013

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Never Purchase Anything From Dillards Again - SERVICE
I purchased a blouse online from Dillards. It was beautiful but too big. I put it back in the box with all tags, wrapping, ...
-- Complaint Posted by Patsy_archer on 03/22/2013

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Bad Customer Service - Exchange
LEWISVILLE, TEXAS -- I got a shirt for my Birthday 3 days ago and it was too big. Went to Dillards since the shirt had the tags. I was thinking that ...
-- Informative Posted by Texrican on 03/17/2013

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Bad Customer Services
CINCINNATI, OHIO -- I bought a item at Cincinnati Kenwood Dillards two weeks ago. The sale associate told me that I can return it within the 30 days ...
-- Complaint Posted by Bluesky880 on 02/11/2013

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Terrible Customer Service - Bathrobe
GAINESVILLE, FLORIDA -- Dillard's treats customers poorly. I left the store very upset. Tried to exchange a bathrobe outside of return policy date. Item ...
-- Complaint Posted by Pat.h00851 on 01/31/2013

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Do not buy furniture at Dillards - Bernhardt Derrick Sectional sofa
PLANO, TEXAS -- I bought at Bernhardt sectional sofa at Dillards in Plano, Texas the week at Christmas in 2012. By the first week in January ...
-- Complaint Posted by Susieoli on 01/27/2013

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Ripped off by the Dillards Credit Card free interest promotion!! - Free Interest Credit Card purchase for furniture.
TULSA, OKLAHOMA -- Went to Dillards in Tulsa, OK. Purchased furniture due to a one year free interest Dillards GE Credit Card. We have excellent ...
-- Complaint Posted by Moblyw on 10/20/2012

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Dillard's Heartless Treatment of Employees - Management
OGDEN, UTAH -- Very disappointed to know that Dillard's doesn't take care of its own employees, which is sad because as a customer you build ...
-- Complaint Posted by Peteisaphotographer on 09/13/2012

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Falsley Accused of Theft
I went into a Dillard's Department Store to purchase a new outfit for a work event and during the walk from the car to the door, ...
-- Complaint Posted by Consumerwithacomplaint on 07/29/2012

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Return Policy - Bathing Suit
GLENDALE, ARIZONA -- I purchased a bathing suit on July 2nd, and returned it on July 7th with the tags still on and never worn. I returned it because ...
-- Complaint Posted by Amysabloff on 07/20/2012

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Don't order from Dillards.com - Shoes -- Complaint Posted by Same81 on 05/21/2012

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The Worst Employment EVER!!!!
ALBANY, GEORGIA -- I have to say Dillard's in Albany Ga is by far the worst job I ever had...The management is horrible...The Men's Department Manager ...
-- Informative Posted by Lee114 on 05/16/2012

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Selling Knock Off Clothes - Clothing And Shoes
NASHVILLE, TENNESSEE -- 2-21-2-12 I was at Dillards shopping. I had purchased a pair of Besty Johnson shoes for 139.00 And the shoes bottom of the shoe ...
-- Complaint Posted by Www.b.edmondson12372 on 02/22/2012


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