ST LOUIS, MISSOURI -- I worked at Direct Buy for about 3 months. Let me tell you how unethical the place is. When I got hired I was told by the owner that I would make 10.00 an hour PLUS 100 dollars for every member I signed up. Signing up three a week would get you to 35,000 a year. That sounded great to me.
1 Replies - Latest reply on 02/19/2012Add reply
Right after I started, the owner told me that I had to get a minimum of three in the week before I would get any bonus. Then after a month he told us that they didn't want the sales people to get three one week and none the next so they made us get 6 in the pay period before we made any bonus. Then a short time later he said that we aren't getting the higher priced memberships so if the membership is 3000 or less and you bonus those memberships will get you only 50 instead of 100. It was obvious that this was nothing more than an hourly job.
It is possible to make the company close to 500,000 in profit and receive only 20,000 in pay. That is less than 5%. If a company is going to shaft their employees this bad what do you think they would do to their members?
Giant Rip Off
CHATTANOOGA, TENNESSEE -- We were very foolish to swallow Direct Buy's fast talking presentation of
how much money we could save on hundreds of products. We had/have plans for major appliance purchases, as well as other items.
The ... read full review9 Replies - Latest reply on 03/01/2013
Complaint - Against Direct Buy
SPRINGFIELD, MISSOURI -- I went into their office June 21st 2010 to see what their business was all about. I only talked to one person who used pressure tactics to convince me that I could get flooring carpeting and furniture ... read full review7 Replies - Latest reply on 04/09/2011
FORT MYERS, FLORIDA -- We joined Direct Buy after a salesperson had convinced us we would save so much money. For our $4000 membership fee it took us 3 years to finally come out even. We did purchase dining room furniture but had to pay delivery and for set up. We did purchase breakfast set and never did get the correct size screws to put it together and after complaining, they took 3 months to send the screws so we finally went out and purchased them and they wouldn't reimburse us that money. They are supposed to inspect the products before you pick them up. We also bought light fixtures and they didn't tell us the globes were included and it didn't state that so we ended up with 8 globes instead of 4 and they wouldn't take them back. Shouldn't the salesperson have known that. We did purchase backsplash at a bargain rate but the installer wanted 3 times the price of the installer we found on our own. So finally we bought a big TV and our total savings on all these purchases finally made up for the $4000 membership fee so we broke even and would not recommend this to anyone. Add reply
Major Rip Off---Consumers Beware!!!
5072 WILLIAM PENN HIGHWAY, PENNSYLVANIA -- My husband and I got dooped into joining Direct Buy about 1 year ago. They kiss your butt during those orientations, offering you drinks and making you a bunch of promises. Once you shell out the joiners ... read full review4 Replies - Latest reply on 06/18/2010
ROCHESTER, NEW YORK -- Please whatever you don't get roped into this store.....
The savings they claim do not work out from all the shipping and freight charges, just go to your local store. Which is what we wound-up doing most of the years we were members. The current complaint I have, cause there are many, is we bought our very high end expensive fridge(almost $3,000)here and when it stopped working in under a year the company, Samsung does not consider Direct Buy a store. IN turn this ment we could not exchange out the item and had to wait months for a refund check. Over and over I heard from Samsung that if we just went to a local retailer, we would not have this issue. I went in person back to Direct Buy to see if I could get any help with all the money I was losing, on the freight and shipping and tax.....Direct Buy stated they could not help at all but order a new fridge with all those charges again.
There is so much more about this company as well but just wanted to get this little bit out there.
Please just don't be another victim.....
Sad you had a bad experience
NORWALK, CONNECTICUT -- It's a shame that you had such a bad experience and am sorry for you that you consultant had such poor manners. Upon our appointment visit our tour was great and we were able to look at the savings we ... read full review7 Replies - Latest reply on 03/21/2010
ALBUQUERQUE, NEW MEXICO -- I have been looking to save some money while building a home and thought that Direct Buy would be great to do so. After there aggressive and high pressure pitch I decided that with all there promises I could not go wrong. That is were I made my mistake. There "savings" were more like empty promises. Just by shopping around, mostly through the Internet, I was able to find everything they were offering for about the same price and in some cases LOWER then the top secret Direct Buy price. When this was brought to the companies attention they tried to get those with better prices in trouble (they used some of the same local vendors). Anytime you have to make a decision right then or asked to leave and never return it should send up a big red flag. The membership cost with the 1k instant rebate was just under 6k...ouch! 1 Replies - Latest reply on 02/05/2010Add reply
PENSACOLA, FLORIDA -- My Wife got sucked in to accepting an offer for a "Free' 30 day membership and that started a continuous barrage of High Pressure phone calls that are still going on. I told her it was a scam but who listens to a Husband when the wife is determined to refurnish the house for almost nothing. I am 78 and retired from a lifetime of Executive sales and marketing positions for two of the largest Automobile Manufacturers so I know about " Scams". Any way as many people report they Insisted that we both had to come into the store for the " Open House" She told them that I am 80 yrs old and somewhat senile and she had the income and made all the buying decisions. They were totally inflexible and asked if she had a Power of Attorney, that's the only way she could come without me.
1 Replies - Latest reply on 01/10/2010Add reply
Then she got mad at me for never wanting to do any thing with her etc. I then went to the Internet and showed her the complaints and that ended it! She is currently telling our Neighbor all about the Scam and how she should have listened to me. Caveat Emptor!!
MICHIGAN -- The commercial says how much you will save. Well guess what a few of the clubs in Michigan do? They use a "local/Michigan cabinet dealer" to sell the same national brands that ALL the Direct Buys in the country sell. They do this because if a product is sold through DB but comes from a local vendor then DB can charge whatever they want for delivery. Customers are charged a large upcharge for delivery (a 20% markup) and roll it into your final price but keep the cabinet prices a notch below what a retail establishment sells them for. So you are getting a great bargain. Ha ha the cabinet dealer and club owner are making a profit from this delivery process & have for years. It does not go against the rules of DB because of the clause of being able to use a local dealer for some items. The truth? You are getting ripped off & I guarantee your same kitchen priced at an out of state club would be cheaper. 4 Replies - Latest reply on 12/01/2009Add reply
SAN DIEGO, CALIFORNIA -- Direct Buy invites you to view their showroom, but
1 Replies - Latest reply on 11/13/2009Add reply
you cannot review their prices first. In their
infomercial within the store you are told that if
you don't join and pay the $5000-6000 three year
membership TODAY, you are not able to come back. Huge pressure tactic.
In the one catalog I was allowed to view, it listed a TV that Direct Buy's "COST" WAS $50.00 MORE than the same TV I saw ( and bought) at Costco the week before. In my opinion they are not honest, and they pressure you
to make your decision now or you cannot come back.
I believe you can shop around and do as well or better yourself and save the $6000 membership.
Direct Buy Scam
A scam can be defined as an attempt to intentionally mislead another person with the goal of financial gain.
This company changes its name frequently because of a poor consumer record. It was formerly ... read full review1 Replies - Latest reply on 08/03/2009
COLUMBUS, OHIO -- I answer a open house meeting to review there product and membership that their company was offering. Which I was rejected immediately. Due to the fact that I didn't have a project that I needed to do. And I was asking question about there offer before the open house. I believe this company is a scam to reel you in to something for nothing smoothing over the so call product they offer at Direct Buy. Because most product they offer you can go to the manufacturer your self and buy. This company is a stock holding company that your membership pays for there stock. Why do you think they work out of a warehouse that not centrally located. I would steer away from this scam. [Rated very poor] plan your project without a middleman you will be a lot happy and satisfied with your work. Just remember to research your project throughly. It will pay.3 Replies - Latest reply on 07/08/2009Add reply
I would advise everyone not join. We joined with the reasoning that we would save a lot as we built our home but on average it would take us 4-5 voice messages to get customer service to return our calls, ... read full review1 Replies - Latest reply on 11/04/2006
THIS COMPANY STILL ADVERTISES!
WESTBURY, NEW YORK -- I have been trying to get our money back since 2005 from Direct Buy, I gave up until I saw CBS news last night and found out I am not the only family that was taken by this company.
They do not tell ... read full review5 Replies - Latest reply on 09/22/2006