Direct Energy Billing Practices

1. Bad billing practices
   I am late on my bill a lot so I never thought that I would be charged anything more than a late fee. I finally reviewed my bill ...
2. Not looking back...unless I want to go broke!
   We have been with Direct Energy for 2 years - it was here when we moved in, and we just never thought to switch. We pay all of ...
3. Direct Energy Customer 'service' is crap
   I had been up working all night and on two consecutive calls came in from Direct Energy regarding an outstanding balance. The ...
4. Total Ripoff
   I have lived in my apartment for 11 months now and all of a sudden Oncor comes out and reads the complex meters. Well to make ...