Top Customer Complaints & Reviews:
We were warned by friends that they were cheated out of about $5,000 for a DirectBuy membership fee.
Went to a showroom knowing full well the scam- for giggles one afternoon with a friend, just to experience the fun firsthand.
I contacted DirectBuy for more information. What a mistake. They repeatedly called me worst than a credit card collection dept.
Latest Reviews:
Denied Repair Claim - Claim DeptN/A -- This company is truly a fraud!!!! They live off the terms and conditions that states that they will not honor "preexisting" conditions ...
-- Complaint Posted by on 05/02/2013
SCAM -- Complaint Posted by Ieyethree on 03/15/2012
Direct Buy Scam - All ProductsI read only one compliment on Direct Buy so he is obviously on the pay roll. I had a run in with them yesterday where I was followed ...
-- Complaint Posted by SCAMDIRECTBUY4 on 07/24/2011
Thanks! - Membership feesI'm moving to Houston, so I called DirectBuy in that city. I asked the phone answerer the price of membership. She thought ...
-- Informative Posted by Debbiewebbie481 on 07/23/2011
Directbuy is a scam - they are liarsAUSTIN, TEXAS -- My wife and I recently went to the hypnotist show at the local directbuy store or should I say library in austin Texas. They ...
-- Complaint Posted by Guitarzan on 03/01/2011
Good for laughs if your bored one afternoonMEMPHIS, TENNESSEE -- Went to a showroom knowing full well the scam- for giggles one afternoon with a friend, just to experience the fun firsthand. ...
-- Complaint Posted by Chrisv71 on 10/26/2010
Liars, No transparencyELMSFORD, NEW YORK -- Went for the open house and was promised full access to the so called catalogs at the end of the presentation. After listening ...
-- Complaint Posted by OMLETTE on 04/03/2010
Maytag whirlpool washer duetWe bought a Maytag Whirlpool duet for $850 supposeldy shipped to our door. In reality they ship to DirectBuy then we are supposed ...
-- Complaint Posted by Leppinl on 12/02/2009
Buyer Beware -- Complaint Posted by Greg goodwin on 10/08/2009
Direct Buy Membership Cost - GE AppliancesI recently joined Direct Buy after reading all the warnings about joining. I thought I could beat the odds because I recently ...
-- Complaint Posted by Jsdconsulting on 09/05/2009