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DirectBuyScam - CAUTION!
By -

HOUSTON, TEXAS -- Stupid is as Stupid does! I just returned from the Local Houston DirectBuy where I had scheduled on-line an "Open House". After about 30 minutes into my visit I was asked to leave because I was not paying attention to the boring mandatory video in which I had no interest but it was being thrust down my throat like a child gagging on medicine!
Now then, I consider myself an intelligent person. I own my own business and hold a patent (Just like the nice man who was assigned to me for my tour...at first I felt like we had some common ground.) But now I feel like a complete idiot because I failed to google "DirectBuy Scams" before I went.

You see, I only want ONE thing and one thing only. I am looking for a very compact shower with a small tub that I saw online from a Chinese manufacturer. I don't expect to spend more than $1500.00 on my entire project of pulling out an old plastic shower/tub and installing this shower in its place.

Now then...I had 2 separate telephone conversations with a guy who set up my appointment and had a lengthy discussion regarding my very specific need for this one product only. Nowhere in their ad or in these discussions was a Membership fee mentioned MUCH less a caution that perhaps this might not be the avenue for me to pursue since I wasn't planning a big remodel or spending much money at all as I was just looking for this ONE item. When I called the location in advance to see if I could just "see" if they had this product I was told that they could not discuss this unless I was a member. That's when the red flag first went up.

When I arrived this morning for my tour I arrived 30 minutes early as the appointment guy asked me to do. I sat for 30 minutes doing nothing until my assigned agent came to start the process. Now he was very nice and likable as he filled out an interview profile on my needs and reasons for being there. When he first said that it would take 90 minutes, I politely said that I needed to cut that short and showed him the picture of the ONE item I was looking for.

He looked at me and politely informed me that he had to "do his job" and was required to see me through the entire 90 minute presentation and would I be patient with him. He then asked if I wanted to reschedule for another time to which I begrudgingly said no...I was here now.

What he SHOULD HAVE SAID after looking at my picture (and knowing full well that I would not be spending gobs of money there) is to have been honest and tell me right then and there that this does not sound like the right place for me to be. But as honest as this man looked, I know now that he had to be a shyster. When I came home I immediately did what I should have done before...looked up "DIRECTBUY Scams".

Now having said all of that, I am making no claims as to the validity of their promises. I had heard through a friend about a couple who are members and did a complete remodel of their home. I am sure they spent a lot of money as they live in a neighborhood of wealthy homes. And overall I am confident that they probably did save a lot of money.
My complaint is of the company's basic honesty in disclosing exactly what they are all about right up front. To demand 90 minutes of a person's time in this shroud of secrecy only reeks of "Scam".

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Harassed by Store Manager at DirectBuy Showroom
By -

MOUNTAIN VIEW, CALIFORNIA -- This complaint is about the violation of basic consumer right at DirectBuy. I and my wife saw an advertisement inviting us to visit the showroom at DirectBuy. When we got there, we were treated like prisoners. The basic right of a consumer to walk around a showroom to look at displays was denied us. When challenged, the store manager resorted to brute force in an attempt to kick us out. The incident occurred at the DirectBuy store in Mountain View, California on 12/6/08.

We are in the middle of adding a second story to our house. We saw an advertisement of DirectBuy on TV and decided to visit their showroom to gather ideas on how to decorate our house and to find out what DirectBuy has to offer for our project. We arrived at DirectBuy and were greeted by a host and the store manager. Then we were shown to a desk by the host for a short interview and to wait for the start of the infomercial presentation. As our host talked, both I and my wife noticed the hardwood-floor display behind him and imagined how it might look in our house.

The infomercial was long and boring, but we found out how much the membership would cost. I was almost ready to pay that, if we find the right merchandises in the showroom. After the infomercial, we were walked to the showroom for more presentation on how low prices were at DirectBuy. Surrounded by interesting furniture displays, my wife started walking around to examine them. She did that also to escape the never ending presentations. She was bluntly told by the store manager that she is not allowed to walk around.

We were offended by his action. We are not used to being told what to do and what not to do within what we considered our right. Most would agree that a consumer has the right to walk around a showroom to look at displays.

After the presentation, we were told to fill out a survey. I began to feel that we were being herded around like animals. So I told the host and the store manager that we were not going to comply. The manager asked us to leave. We asked if we can visit the showroom to see the merchandises. He said we cannot because there is confidential pricing information there. I told him that I was only interested in looking at the merchandises and will not look up the pricing information in the catalogs which are kept in a separate library. He said no and quickly showed us out of the store.

While at the parking lot, I had a second thought. We spent money and time to arrange for a babysitter, drove the distances to get to the store, and set aside time from our busy schedule, why should we leave without seeing the showroom? I have a free visitor's pass to DirectBuy's showroom. I can challenge the store manager. I asked my wife if she wants to go back to see the showroom. She declined. So I went back in by myself and asked to see the showroom as part of the activities DirectBuy invited me to do. He was visibly annoyed by my challenge to his authority as the store manager (I later found that he is also the owner of the store).

Without even reasoning with me, he called his security team to throw me out. Two heavy fellows and the head of security came. The heavy fellows grabbed my arms and started removing me from the store. I resisted. Sensing that the manager's order was inappropriate, the head of security disobeyed him and stopped the forced eviction. He started reasoning with me.

I gave my reason and he appeared to have understood it. He seems to be a more reasonable person than the store manager, who appears to be more concern about exerting his absolute power like a dictator. I also sense that he is so concern about his big ego that he is willing to drag down the corporate image of DirectBuy with it.

I told the head of security that he has to call the police to get me out. I ignored their order and walked around the showroom. But needless to say, by that point, I was in no mood to examine any merchandise. I did that just to make a point that a consumer has rights. I don't know if he called the police or not. I am not a lawyer. I don't know what the limit of my right is within their store, and I don't really want to go to court to find that out. So I left after I proved my point.

Most stores treat customers with respect and trust. We can freely walk around almost any stores because the stores trust that we would not do anything inappropriate. All DirectBuy needs to do is to inform visitors that it is not appropriate to look at the confidential pricing information during the visit, and almost all of us would have complied. For the few who do not, a case can be made to kick them out. At DirectBuy, my wife and I were treated like thieves even before we have done anything they considered inappropriate. The so called “confidential pricing information” is just a poor excuse for a brute business practice.

I frankly do not see what benefit DirectBuy could derive out of such a practice. That is why I was dumbfounded by DirectBuy's insistence that they had acted properly when I complained about this instance to the corporate headquarters.

I filed a complaint to the Better Business Bureau and ask for an apology as a settlement. Not only did the store manager refused, he accused me of “trespassing “and “walking around the areas of the building that are off limit to guests”. When DirectBuy invited us to visit its facility and we agreed, we assumed that both parties agreed to be abided by commonly accepted societal rules of conduct. For example, both parties would have understood that private offices are off limit to guest, and bathrooms are not.

I continue to challenge DirectBuy's right to impose a new rule that its showroom is off limit to guests without clear notification in its advertisement that it has unusual requirements beyond standard accepted practices. Also, if the showroom is off limit, then it would be unethical to use it as an advertising tool to entice unsuspecting consumers to visit DirectBuy.

The charge of “trespassing” is another bad excuse for the belligerent conduct. I have not yet left its parking lot and went back to challenge the terms of the visit, all within a period of 3 minutes. Again, common societal rules of conduct would not call this “trespassing”. Instead of trying reason with me, he used “trespassing” as an excuse and ordered my removal by force. Both I and my wife have engaged in many debates, disputes and contests through our career.

Challenges and counterchallenges are ways our society uses to settle differences. We have won some disputes and lost many others; but we have not yet met an opponent who would resort to violence to settle differences. An apology from DirectBuy would be a respectable way to end a bad business practice.

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DirectBuy Membership Open House Experience
By -

KNOXVILLE, TENNESSEE -- Our personal experience with a DirectBuy Open House in Knoxville, TN. My wife and I went to a DirectBuy warehouse tonight after being invited to attend an open house. The center manager was a really friendly and personable guy from Missouri (the show-me state). We both signed in, received a name badge and were introduced to our "host" who was the center manager's son-in-law. He interviewed us and we shared with him that we were remodeling and would be purchasing carpet, tile, windows, kitchen and bath appliances. He said DirectBuy would be able to save us money and seated us in a room with a TV monitor.

There were two other couples in the room and the meeting started out with a seven minute informercial on what DirectBuy does - in short, they claim to save money by bypassing the local retailer and purchasing direct from manufacturer - the proposition sounds cool (emphasis on the word "sounds").

The center manager speaks for a while, shows us another video and then walks over to a wall of consumer product print-outs covered with post-it notes. Each product has two post-it notes with a suggested retail price shown and the DirectBuy price underneath. They showed us furniture, washing machines, pots and pans, vacuums, mattresses etc. The DirectBuy price offered averaged 20-50% less according to the center manager.

BUT, I wrote down a few prices and the magic ended when I researched the first item when I got home, a 46" Sony Bravia - the manufacturer's retail price matched DirectBuy's example - MRP $2799 but the actual DirectBuy price of $2251 was still more than my local Circuit City's price, $2099. The second item was a 21.8 cu. ft. refrigerator - the manufacturer's retail price matched DirectBuy's example - MRP $2299 but the DirectBuy claimed price of $1419 was lower than the $1900 retail price shown on the internet.

The third item was a Jacuzzi - we were particularly interested in that one since we had priced them two days ago at all the local retailers. DirectBuy's price of $1131 was blown away by Lowe's price of $974. [Note that we didn't know the prices on the TV and refrigerator at the time we were at DirectBuy's office but when we we did know the price of the Jacuzzi] Needless to say, the Jacuzzi sowed some seeds of doubt in the process. And it got worse from there...

After the price game, the TV was switched on again and we were treated with a list of DirectBuy member rules (if we were to join). "Be nice to retailers, don't leverage DirectBuy prices against retailers, blah blah blah and then we got to rule #6. Rule #6 is a slick sales tactic that says, "You can only decide to join DirectBuy right now. If you said no today, then it was no forever." DirectBuy said it was to protect their retailers... you decide. Not good. But not the end of the world. Maybe they are committed to making me happy.

So I asked, about their written Customer Satisfaction Policy - "What happens if I am unhappy with my DirectBuy membership". The answer was that they don't have a satisfaction policy as to your membership. However, they will replace a defective product (well, so will Sam's Club). In my mind, I am thinking - they want me to decide RIGHT NOW and they won't guarantee my happiness. Bummer, could it get any worse? The answer is yes because they finally revealed their membership fee - $4500 for two years. And guess what, they want the $4500 today. In DirectBuy's defense, they did offer 10% down and they would finance the rest with no satisfaction guarantee.

Additional fees revealed by DirectBuy in their example was a $110 delivery fee (based on $70-90 per hour delivery rates) and a "handling fee" which worked out to a little under 9% in their example. The concept of buying at cost is a compelling one - I really would like to buy at cost, but I also don't want to be taken advantage of. So, I figured out a win-win for this bad situation which I offered up to the DirectBuy sales team (the center manager and the son-in-law) I would generate a list of what I wanted to buy with dimensions, stock numbers etc. and they could give me an aggregate price (so they would not have to disclose confidential manufacturer prices).

If their aggregate price justified the membership fee, I would join. Not only did they turn me down, but they started getting smartass and asked where I had priced out my Jacuzzi - I told them Lowe's and Home Depot and the son-in-law said, "that explains it - we can't compete against the big box home improvement retailer". Well that's my experience - The handshake was good as was the soft drink (did I mention they had free soft drinks). And they started out by being very nice. I would recommend checking them out for yourself ... maybe you will have as much fun as I did.

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DirectBuy "wholesale" membership club
By -

TUCSON, ARIZONA -- I was curious about DirectBuy ads I had seen. I had been a member of "Consumers Plus" which went out of business in 2006. That club charged about $1500 to join (in the 90s), their yearly dues were $45, and their handling fee was 5%. I saved a lot of money furnishing a new home using their services. I have no complaints about them whatsoever, except that they went out of business. The only problem was that anything I ordered through them could not be returned.

Before I attended the DirectBuy presentation on 12/30/2006, I was first disturbed by the lack of ANY information they were willing to give about their business prior to my "Free Pass by Invitation Only" visit. At the "Invitation Only" visit the visitors were told not to ask questions until the end of their presentation; that is how they had determined that the presentation worked the best (they did not say it worked the best to their benefit). Then before we had a change to utter a single question we were escort out of the meeting room, each visitor having a private sales person to talk to. Therefore, visitors were unable to gain additional knowledge from other visitors questions.

I asked about their prices for about a dozen items which I was in the market to purchase. They were able to only provide a price for one item. They are either extremely disorganized due to incompetence or due to intentionally making sure no prices are available to potential members.

I happened to have a big end of year bonus and thought I could save money with my upcoming purchases so I signed up. The sales person never explained to me that my son would not qualify as a member on my account. He only asked if my son was present and I said he was not. According to the contract a dependent child has to be under 23 and a full time student to be allowed member benefits at the club. The verbal commitment to add my son at a later date was meaningless since the contract voided all verbal promises. So they lied to my about my son being able to have the membership after I passed away was never going to happen.

Since I'm almost 60, I wanted my son to be a member. He is 25, so the huge member fee - about $4600 for 3 years, would not go to waste if I should die in the next few years. But DirectBuy would not work that way. I had also made to believe during the presentation that this company had been around for some 30 years. Yes, maybe, but under various names. Also only the local franchise was responsible for providing any member benefits. Nothing like Costco, where you can travel the country and use your $50/year Costco membership to buy items on the shelf.

For DirectBuy it is specifically stated that if you order an item you have to pay everything up front the cost of the time, taxes, their 8% handling fee and the cost of shipping with is often 15% of the cost of the item. They never counted actual shipping fees but I was able to figure out the rough cost for freight. Then as a final insult if I ordered something, they could change the price afterwards at any time and I would have to pay the additional fees within 7 days. There was no one to lend support at DirectBuy if anything went wrong with the item. The buyer would have to deal with the problem alone.

The membership cost in no way guarantees any savings to the club member. No 110 % price guarantee. Nothing. You pay $4600 just for the right to order items using them as the middle man (no DIRECT BUY here - DirectBuy is an oxymoron), paying them $4600 for the right to place orders there during the first 6 months, then $200/year for the next 7 years. After that you could continue at the then current yearly fee which has been increased at each possible turn. The bottom line is that this is a lucrative business to the owner - very similar to timeshares.

A consumer has to take into account the risk that they never save any money, that the DBA company goes out of business, and that the $4600 invested wisely would provide a substantial income to offset the cost of buying items at retail. Due to all retail stores having sales 40-70% off and the internet becoming a better low cost supplier for all goods there really is no need to join this scam operation to make a few people line their pockets with your money and to get his and her Mercedes Benz as a yearly bonus. I had a feeling this was a sleazy organization due to their red flag tactics but I still wanted to see for myself.

Now that I cancelled my contract it will take them 15 business days to refund me my money!! How true to their business model. It also looks like they are trying to withhold $25 and not refund me the entire cost of the membership which I paid for. They never explained the contract and never pointed to the important information I should read on the back page. I can only blame myself for not reading that. But regardless, I enjoy writing a letter of complaint about this company and its deceiving practices to the BBB and the Camber of Commerce. There is a whole lot more wrong with what they did but I think you get the idea.

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Direct Buy - Money Down the Drain!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LOS ANGELES, CALIFORNIA -- We paid the expensive membership fee $5K plus excited to get bargains but quickly realized we were conned!!! Pricing not better and limited selection plus fees!!! Oh how we regretted it big time because that's 5K lost really; it's a sales bait so everyone keep away! Never again will we fall for membership places... Just shop around... No shortcuts. We're furious that we got so so conned!

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Denied Repair Claim
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

N/A -- This company is truly a fraud!!! They live off the terms and conditions that states that they will not honor "preexisting" conditions but in no way have no true way of confirming whether or not a condition is/was preexisting-despite the complaints found online and on several sites, (always listen to your inner voice) I purchased a warranty from them anyway. My car is 6 years old and only has 71777 miles on it which is in line with the allotted annual miles.

I have kept my car in pristine condition since it was purchased in 2010 and always had "on time" check ups that are documented from the dealership, plus the car was still under factory warranty when I purchased the car because of the low miles. My car was 210 miles passed its next oil change when I noticed that it was leaking antifreeze. I scheduled an oil change & tire rotation and asked that the dealership check the leak. Found out that the leak was needing a water pump and some other (covered under warranty) maintenance that added up to about 1200.00. The dealership called DirectBuy and "surprise" they said it was a "pre-existing" condition.

The same line they seem to give every customer when they don't want to honor a warranty. I asked did they request any documentation from the dealership to come to that perception from a non-tech call center representative and of course they did not because it didn't matter! They also stated that it was only 6 days or so that my warranty was active, which is irrelevant when you have deemed yourselves as honorable! I find that this company is a scam and I am not surprise that they are not even sometimes correct the BBB. I caution anyone wanting to purchase a extended warranty outside of the dealership.

I have gladly paid the dealership 1200.00 plus to fix my car and would gladly pay any repair amount than pay a company not worthy of anyone's business!!! I immediately cancelled my contract and they can keep the 330.00 plus dollars I paid toward the deposit and prorated 1st month, apparently that is how they make their money is by your deposits!!!

In addition, if the contract or insurance tells you that they decline any pre-existing conditions "do not purchase" unless they send someone to check out your car or even your health. They will deny you when they think you need them. But surprise to them I don't need you! I am better than bless!

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Good for laughs if you're bored one afternoon
By -

MEMPHIS, TENNESSEE -- Went to a showroom knowing full well the scam- for giggles one afternoon with a friend, just to experience the fun firsthand. We had to pretend to be a couple to get in- that should be a tipoff to anyone right there who is questioning the legitimacy of DirectBuy. Why do they make you bring your spouse, and refuse to allow kids? Simple, they want to eliminate any excuse you may have for leaving the presentation without dropping 6k- you can't say "we have to leave, little ** here is tired" or "I have to run this by my husband"- brilliant actually, in its scumminess.

I'm surprised they allow people to bring cell phones to the presentation, as you could be texting someone while the con is being laid out. Even timeshares and new car sellers, the previous kings of scumminess, allow you to come in alone, or with kids, or to think about it overnight, but not here. Costco and Sam's Club are a similar type clubs, but why don't they have the same hard sell? Easy, they are legit, DirectBuy is not.

The first tipoff to the scam were the obvious plants in the presentation who were clearly there to make us think it was legit, which was laughable. Obvious store employees or friends milling about, looking enthused at the "savings". The other two couples eagerly wrote their checks in front of us, I guess to put the "everyone else is doing it, so should I" thought in your head- whatever.

The showroom was also a joke- it looked like props from a cable access cooking show. The catalogs were few and showed no prices. The con that you have to become a member on the spot or risk seven years of banishment "to protect their sellers" is also a joke - who would go to a retail store, with middlemen, and demand prices from an alleged wholesaler, without middlemen? Doesn't make sense, apples and oranges. But that's just the cover to keep you from going home and coming to your senses.

Sat through the standard high pressure sell that I had heard so much about, and yes they can apply the pressure. Told them I had to think about it, got the seven year spiel and said OK and left. I would bet my life if I show up tomorrow with 6k in hand and beg them to lift the seven year ban that they would not turn down my $$.

No mention was made of the 8-10% handling fee, no mention made that you have to pick up items at DirectBuy, no mention that you would have to be planning a six figure remodel to come out even or slightly ahead. A fun afternoon for someone with odd tastes in fun like myself, but also infuriating when you think of all the people who don't know any better and fall for the ruse, especially in these trying times.

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DirectBuy - A mistake waiting to happen
By -

MOUNTAIN VIEW, CALIFORNIA -- I've noted a large number of complaints against DirectBuy, as well as a few people claiming they benefited. I recently attended the same Mountain View, CA DirectBuy that another person wrote about in another section. We did not have the problems they had as far as rudeness, or lack of freedom to move about. Maybe the owner got the word from that person's complaints? Regardless, my wife and I came away with a certain amount of leeriness.

The pressure tactics they use are distasteful, to say the least. Any reputable company will not bar you from joining at a later time. Their excuses were, to say the least, thin and flimsy. This is what threw both my wife and I off. I did manage to get some information regarding 3 items that I did have exact model numbers for. One a refrigerator/freezer.

Priced at $1,048 at Lowe's, with free delivery and setup. Same identical model at DirectBuy was $968, delivered to your doorstep. No unpacking or setup. So, for my $6,990, I can save a whopping $80 and no place to turn to if I have any problems or complaints later. Lowe's will back their merchandise, as should any reputable merchant.

I checked on sample flooring. Had a model and brand name. $4.86 per sq ft at Home Depot. Direct Buy was $4.80 per sq ft. Not much of a savings (8 cents per sq ft? Give me a break) Then, finally, a China hutch at Costco was $929. The same identical one at DirectBuy was $949. Higher cost AND no satisfaction if you have a problem. At least with Costco, if I have a problem with anything I buy, I can just return it and receive a full refund...even up to several months later. Again, Costco is another company that knows how to treat their customers.

So, for the couple that joined DirectBuy, got scared and then backed out. Then you comment that you hope you didn't make a mistake. I can only say you did NOT make a mistake. There is more to a transaction than saving money. The whole customer satisfaction, which Home Depot, Lowe's, and Costco subscribe to, is way more important than saving a few dollars.

DirectBuy's whole high pressure push of 'join now or forever lose out', is just WRONG! Plus, DirectBuy doesn't have access to all manufacturers. There were a few items that I was interested in but was informed by DirectBuy that they didn't carry that manufacturer. Makes you wonder, since they were very high quality manufacturers. We did not join, nor do we regret it.

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Buyer Beware. They Are Ready To Scam You!!
By -

PENNSYLVANIA -- I contacted DirectBuy for more information. What a mistake. They repeatedly called me worse than a credit card collection dept. Big sales pitch but no usable information. I took the bait and scheduled an appointment to find out more. They subject you to a grueling 90 minute sales presentation and force you to watch a video. They refuse to answer any questions until they complete their sales pitch. These people make a used car salesman look good. Here's the bottom line. It's not pretty.

Membership fee is $5000 to $6000 good for 3 years depending on the franchise. An additional $190 fee for the next 7 years. They will be happy to finance this for you at 18% interest. You must make a decision NOW or you can't apply again for the next 7 years. Pressure tactic. They charge a 6% fee when you order. Plus shipping, handling, freight and taxes. Merchandise may NOT be returned. The club disclaims all warranties regarding the merchandise.
Only the supplier has the right to cancel an order. Repairs & Service is the members responsibility.

Do the math. You would have to spend $20,000 just to break even with the membership and fees. Above that there is a possible cost saving with restrictions. Do you really want to take a chance with all of this fine print? I don't. Here's a better way. Do a Google search for what you want to buy. Shop and compare. It's time consuming but you're not paying the huge fees that DirectBuy wants to charge you. These people are a ripoff and want your money. Be smart, do your homework on pricing and you will come out ahead.

Follow-Up: 1/18/10. I received a sales call from DirectBuy inviting me to one of their showrooms for a membership. I repeated to the agent what you have just read. The high membership fee, the sales pitch where you are not allowed to ask questions while forced to watch a video. The additional fees and requirements. The caller was stunned with my product knowledge. He kept asking me "How do you know this?" I explained that I went to a sales presentation and wasn't buying his slick **. He was speechless and hung up on me. BUYER BEWARE. They want uninformed people who they can rip off.

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DirectBuy - How to be a Good Consumer
By -

I have read several negative reviews about DirectBuy. All of those reviews have the same thing in common. It appears that the reviewers did not pay attention to the information presented when they purchased their memberships and they also didn't ask pertinent questions before purchasing membership. I am a DirectBuy member. However, I did not become a member when I first learned of this company. Why? Because I don't shop retail, so there was no savings involved in becoming a member. I also did not want to wait several weeks for my items to come in. That was before my home flooded and had to be gutted.

Once that happened, I joined Direct Buy because it was the smartest move I could make to save money on my extensive renovations. The Customer Service at DirectBuy is very poor. The ordering system is inconvenient and time consuming. Being forced to drive 30 minutes to the location to check prices and order items is beyond ridiculously inconvenient. However, I saved over $20,000, so it was worth it to me.

Of course, I spent many thousands to get that savings. If you aren't going to buy high ticket items that are substantially reduced through DirectBuy, then you probably don't want to join this club. Or if you want to receive items quickly. Or if you don't want the hassle of having to go to one location to check pricing. DirectBuy is very, very good for specific types of purchasing.

Pay attention at the presentation. Do the research before you buy a membership. Ask plenty of questions. By being a good consumer you'll be happy with your DirectBuy membership purchase and you won't be one of the many who write complaints about DirectBuy and wish they could get your money back.

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DirectBuy Rating:
Star Half star Empty star Empty star Empty star
1.4 out of 5, based on 14 ratings and
33 reviews & complaints.
Contact Information:
DirectBuy
8450 Broadway
Merrillville, IN 46410
1-855-871-7788 (ph)
www.directbuy.com
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