DirectBuy - Page 3

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1.8 out of 5, based on 5 ratings and
24 reviews & complaints.

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Great Customer Service and Prices
Posted by on
Rating: 5/51
HOUSTON, TEXAS -- I just became a member and the pricing is amazing. They gave me a free quote in home and the whole experience was amazing
     
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SCAM
Posted by on
Rating: 1/51
TEXAS -- I thank Direct Buy for learning about SCAM's with them, that's about the only good thing I can say about it. Every story here about saving's not adding up to what they say, poor customer service, is the TRUTH, if you want to learn with @ 5000.00 tag this lesson go ahead, they give you all of that .
     
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ok4now on 2012-03-16:
Direct Buy has taken Scam and Rip Off to an entire new level. Don't deal with these people, you will be sorry. Read my review on this site for specific information. It's not pretty.
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Not Getting Merchandise On Time
Posted by on
Ordered ceiling fans, delivery time 3 weeks. Received call it was going to be 3 months, ordered refrigerator, dishwasher, oven, microwave delivery time 6-8 weeks. Received call 1 week before delivery that the refrigerator would take maybe 4 to 6 more weeks. If you shop around you can find as good of deals from retail and not have to wait months to get your mdse.

Direct buy is one of the biggest scams going on.
     
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MDSasquatch on 2011-06-09:
Just a sample, but you can order a fridge from Amazon and get it shipped for free in less than a week.

http://www.amazon.com/Whirlpool-ET0MSRXTL-Top-Freezer-Refrigerator-Stainless/dp/B000Y8ZYG8/ref=sr_1_19?ie=UTF8&qid=1307633465&sr=8-19
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Ordering
Posted by on
PHILADELPHIA -- We joined Directbuy about a month ago. We are remodeling our kitchen. The prices are great and the customer service in the store is excellent. The problem lies, when I order something online, I have to email a service rep, than the person is pretty prompt in giving me the prices, when I say to go ahead and order it, than it takes awhile. I have to keep emailing or calling the store.

The same goes for my cabinets. I have been trying to get them ordered since last week.
     
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Anonymous on 2009-07-09:
Happy 10 - did they resolve your problem?
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